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South Bay Lexus
Torrance, CA
615 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 615 reviews
January 07, 2022
Great experience! Tim and his crew made it extremely easy to choose a vehicle and the car buying process. Regarding car buying seems long, Tim was easy to work with and Entertaining. Thank you south Bay f to choose a vehicle and the car buying process. Regarding car buying seems long, Tim was easy to work with and Entertaining. Thank you south Bay for putting my wife and I in our first Lexus More
by jonathan.casillas
Helpful January 06, 2022
I have been taking my 2013 Lexus RX to South Bay Lexus for over 6 years now and have always received excellent service from George Chen, Service Advisor. He is always responsive and ho eat with what’s go for over 6 years now and have always received excellent service from George Chen, Service Advisor. He is always responsive and ho eat with what’s going on with my car. More
by Nancy D
Employees Worked With
George Chen
January 05, 2022
My Lexus advisor Melissa Markel was incredible! She was caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! More
by pvsalad
Employees Worked With
Melissa Markel
January 04, 2022
Lisette Figueroa has been my service advisor for numerous years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting for my car and she works tirelessly, never even slowing down to take a break, in her determination to make the service experience as easy as possible for her customers. More
by debryan
Employees Worked With
Lisette Figueroa
December 28, 2021
As always, everything went smooth from start to finish. From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptl From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptly texted me to let me know my car was ready. Top Notch service at South Bay Lexus! More
by Rocky
Employees Worked With
Henry Montoya
December 26, 2021
Thanks to Fernando Chavez for nice kind service! He was very professional and excellent nicely done. If I have a problems will contact to you thanks again. Won very professional and excellent nicely done. If I have a problems will contact to you thanks again. Won More
by Wonleeoh
Employees Worked With
Fernando Chavez
November 28, 2021
Ever drive from San Diego to Torrance (approx 100 mi) on a Saturday of a holiday weekend? Tim and South Bay Lexus made it worth it! After the 2.5 hr drive Tim greeted me with personable professionalism and a Saturday of a holiday weekend? Tim and South Bay Lexus made it worth it! After the 2.5 hr drive Tim greeted me with personable professionalism and outstanding customer service. I get valued and appreciated as an individual individual, not just another customer. He was gracious and pat6as I walked through making my decision between 3 cars. No pressure are hard sale tactics. The entire process was a pleasure from start to finish. The entire team at South Bay did a great job. Kudos also to (another) Tim in the back office, and to Adriana the receptionsit. These are the people behind Lexus' famous customer service! (On mobile, excuse any type-o's). More
by jadesept
