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South Bay Lexus

Torrance, CA

4.9
655 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 655 reviews

September 06, 2022

Tim Miller was great! I was waiting for months for a specific vehicle and he made sure to look out for me when it finally was available. And he took his time to show me al More

by melissamueller82
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

South Bay Lexus responded

Melissa, thank you for reviewing Tim and South Bay Lexus! We appreciate your patience and hope you're loving your new car. Safe driving!

September 04, 2022

Tim Miller did a great job. He was very patient with all my questions and concerns. He worked hard to get me the best deal for my trade! Could not be happier and would highly re More

by labbass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

South Bay Lexus responded

Thank you for sharing your great review of Tim and the team! We appreciate your business here at South Bay Lexus Torrance and we hope to welcome you back again down the road. Safe travels ahead!

September 03, 2022

Tim was a great salesperson. He was knowledgeable and efficient. Ask for Tim. You will be pleased. More

by 42tjjenkins
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

South Bay Lexus responded

Thank you for sharing your five-star experience with Tim and the team! We are happy to have you as a South Bay Lexus Torrance customer and we hope to work with you again down the road. Safe travels ahead!

August 31, 2022

I had an appointment to get my car serviced and Henry provided excellent customer service. He called me once my car was ready for pickup, I had a question about the condensation coming from my car and he More

by Seritaamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Aug 31, 2022 -

South Bay Lexus responded

We are excited to share your wonderful review with Henry! It will certainly make his day. Thank you for trusting South Bay Lexus to get the job done right!

August 29, 2022

Lisette Figueroa offer professional customer services and I rated five star for her service etc. More

by Jhtony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

South Bay Lexus responded

Thank you for the 5-star review! We will let Lisette know you appreciated her wonderful service. We hope to see you again at South Bay Lexus!

August 26, 2022

Brian Jones always goes above and beyond to explain what our vehicle needs and what can wait. He takes the time to explain and go over all the details. Hes extremely knowledgeable and friendly! Therefore we More

by Lilyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

South Bay Lexus responded

Lily, thank you for the great review! We are so glad to hear that you had a successful service experience working with Brian and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back!

August 24, 2022

Tim was so helpful and made buying a car a breeze! I have a couple friends looking to buy cars soon and will definitely recommend Tim! More

by yareli.lopez05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

South Bay Lexus responded

Yareli, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Tim and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back!

August 23, 2022

Unethical advertising practices. First claimed the car was already sold. Then claimed they were not aware the $10k discount price being listed on cars.com and was asked to show proof More

by Petertayoung
Price
Recommend Dealer
No
Employees Worked With
Nokia Taxxxxa
Sep 14, 2022 -

South Bay Lexus responded

I am very sorry that we were unable to provide you with the pricing you were originally shown. We appreciate you bringing this issue to our attention and we will use this feedback to improve our online and in-person communications. If there is anything else you would like to discuss or anything I can assist you with moving forward, please don't hesitate to be in touch. Thank you, Johnny Hong - General Sales Manager - 424-203-7208

August 17, 2022

Tim Miller is an excellent sales person. He guided us through the buying process professionally and made our entire experience memorable. Thank you Tim for your patience with us and showin More

by jackson20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

South Bay Lexus responded

Thanks for your glowing review! We're thrilled Tim was the ideal salesperson for you. From all of us here at South Bay Lexus, enjoy your new Lexus ES 300h!

Aug 17, 2022 -

jackson20 responded

Thanks again!

August 06, 2022

This dealership was very helpful and won’t waste your time like other dealerships if your in the market for a Lexus I recommend looking into south bay Lexus More

by Joshuarivas70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

South Bay Lexus responded

Thanks for your praise! We're so glad our team delivered timely assistance that's instilled you with a sense of confidence in South Bay Lexus. Many safe and happy miles!

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