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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

March 29, 2022

Joven Villamil helped me with my second free maintenance service on my 2021 Lexus RX 350; he was both professional and friendly. I had a slow leak in one of my tires that I had reported the previous visit More

by lauren1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joven Villamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Hong
Mar 30, 2022 -

South Bay Lexus responded

Lauren, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the South Bay Lexus of Torrance team. We will be sure to pass on the kind feedback to them. Drive safely in your Lexus RX 350, and we are looking forward to seeing you again down the road!

March 29, 2022

Great customer service I would definitely buy another car with the help of Tim 5stars More

by S994kmdubb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

South Bay Lexus responded

Thank you for the great review! We are so glad to hear that you had such an outstanding experience working with Tim and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back again down the road!

March 10, 2022

This was my first service experience with Fernando Chavez and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a More

by GrantK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
Mar 14, 2022 -

South Bay Lexus responded

We love to hear that Fernando left a great first impression. Thank you so much for supporting him by posting a fantastic review! All of us at South Bay Lexus are grateful for your business and support.

March 04, 2022

I can easily say South Bay Lexus really goes the extra mile to take care of there customers. Thanks ladies and gentlemen. More

by Fullerc0797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
Mar 14, 2022 -

South Bay Lexus responded

Thank you for the glowing feedback! We are so happy that you can trust our South Bay Lexus team to take excellent care of you and your vehicle.

February 24, 2022

This was my first service since purchasing my ES300H. Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The servi More

by The General
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones and support staff
February 23, 2022

Jessica Rodriguez has and continues to an provide an excellent interface with the Lexus dealership. She maintains a professional attitude and listens to any issue I may have with the car or requested s More

by jj069009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
February 09, 2022

I love this place. The place is nice and clean. The service member accommodate my needs. Melissa Markel was awesome, very nice and help me out with my needs and situation. I believe I bought my car at More

by Lamborghini5stars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
February 07, 2022

Lisette Figueroa is friendly, knowledgeable and efficient. She is a pleasure to deal with and is an excellent representative for South Bay Lexus. I am always confident that she will take good car More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
February 07, 2022

Lexus South Bay does a good job with service. The star in my eyes is Fernando Chavez. He has been been my go-to-person and handles everything with perfection. More

by rvanremmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
February 06, 2022

Good to have Brian Jones as an advisor, he is very helpful and friendly 😀 . Love to have him again on the next service . More

by jrtran72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
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