Back

South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
Contact Dealership

24777 Crenshaw Boulevard

Torrance, CA

90505

Directions

By Type

Showing 640 reviews

August 26, 2022

Brian Jones always goes above and beyond to explain what our vehicle needs and what can wait. He takes the time to explain and go over all the details. Hes extremely knowledgeable and friendly! Therefore we More

by Lilyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

South Bay Lexus responded

Lily, thank you for the great review! We are so glad to hear that you had a successful service experience working with Brian and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back!

August 24, 2022

Tim was so helpful and made buying a car a breeze! I have a couple friends looking to buy cars soon and will definitely recommend Tim! More

by yareli.lopez05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

South Bay Lexus responded

Yareli, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Tim and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back!

August 23, 2022

Unethical advertising practices. First claimed the car was already sold. Then claimed they were not aware the $10k discount price being listed on cars.com and was asked to show proof More

by Petertayoung
Price
Recommend Dealer
No
Employees Worked With
Nokia Taxxxxa
Sep 14, 2022 -

South Bay Lexus responded

I am very sorry that we were unable to provide you with the pricing you were originally shown. We appreciate you bringing this issue to our attention and we will use this feedback to improve our online and in-person communications. If there is anything else you would like to discuss or anything I can assist you with moving forward, please don't hesitate to be in touch. Thank you, Johnny Hong - General Sales Manager - 424-203-7208

August 17, 2022

Tim Miller is an excellent sales person. He guided us through the buying process professionally and made our entire experience memorable. Thank you Tim for your patience with us and showin More

by jackson20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

South Bay Lexus responded

Thanks for your glowing review! We're thrilled Tim was the ideal salesperson for you. From all of us here at South Bay Lexus, enjoy your new Lexus ES 300h!

Aug 17, 2022 -

jackson20 responded

Thanks again!

August 06, 2022

This dealership was very helpful and won’t waste your time like other dealerships if your in the market for a Lexus I recommend looking into south bay Lexus More

by Joshuarivas70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

South Bay Lexus responded

Thanks for your praise! We're so glad our team delivered timely assistance that's instilled you with a sense of confidence in South Bay Lexus. Many safe and happy miles!

August 01, 2022

Tim miller was the perfect salesman. Made everything easy and explained all the workings of our new car. Thank you Tim!!!! More

by hapadaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

South Bay Lexus responded

We are so glad you enjoyed your recent purchasing experience with Tim at South Bay Lexus Torrance! He will definitely appreciate the shoutout. We hope you love your new car!

July 02, 2022

Easy to schedule appt. Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful More

by MannyGQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Jul 05, 2022 -

South Bay Lexus responded

Thank you very much for your support of us here at South Bay Lexus. We appreciate you trusting us with your business, and we're thrilled you've had positive experiences working with Henry and our team. We look forward to seeing you next time!

June 28, 2022

Lisette Figueroa did a great job in handling the service visit. The only disappointment was South Bay Lexus decision to no longer offer loaner cars. More

by lrcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

South Bay Lexus responded

We are happy to hear that you had a positive experience with Lisette. We are sorry that we are unable to offer loaner vehicles at this time, and it is disappointing that this caused you any inconvenience. Thank you for choosing South Bay Lexus Torrance, we hope to have the chance to work with you again down the road. Safe travels!

May 19, 2022

I’ve never had a bad experience here at this location! Brian Jones is alway a great help, informative and prompt. I drive from the inland empire to get the best customer service, and always will. More

by Ms.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

South Bay Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Brian and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back again down the road!

April 07, 2022

I have been a customer of Bay Lexus for 18 years Obviously extremely happy with the dealership 4 SUV’s - two purchased and two leased. Have experienced all facets of dealership More

by lindahallmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This is for Fernando Chavez
Apr 07, 2022 -

South Bay Lexus responded

Your continued confidence in South Bay Lexus Torrance means the world to us! Thank you for being a great customer. Safe travels!

...
12
...