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South Bay Lexus

Torrance, CA

4.9
662 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 662 reviews

February 20, 2023

Tim was amazing and answered every question we had. Definitely didn’t give us the run around or any type of fluff. Tim was also very helpful, honest, and patient. It really took us driving around the c More

by Shrona30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

South Bay Lexus responded

Thank you for the review! We are so glad to hear that Tim and the South Bay Lexus Torrance team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

February 19, 2023

Excellent customer service! Very professional. Wonderful overall experience. Tim is a great listener and is personable! Will definitely recommend to friends and family! More

by angie
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

South Bay Lexus responded

Angie, it's great to hear that you had an excellent customer service experience and found Tim to be professional and personable. Providing great customer service is very important and it's wonderful to know that it's being recognized. Thank you for your recommendation and we hope to continue serving you and your family in the future!

February 01, 2023

Great customer service! Timothy is the guy you can count on. He will takes care of you when you need him! More

by vickar112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

South Bay Lexus responded

It's great to hear that Timothy took such great care of you! Thank you for choosing South Bay Lexus and for sharing your experience. Safe travels ahead!

January 23, 2023

Tim was helpful, easy to reach, and a pleasure to work with. Looking forward to next time. More

by luke
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

South Bay Lexus responded

Thanks for the stellar review, Luke! We appreciate your business and trust in our team here at South Bay Lexus.

January 13, 2023

What Is the definition of insanity dong the same thing twice and getting the same results. My low scores is due to several reasons. First bathroom toilets do no flush and bathroom is dirty. I reported t More

by Mysty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rabelo
Jan 16, 2023 -

South Bay Lexus responded

I am so sorry to hear that your experience did not go as hoped. We pride ourselves on our tip-top facilities and high-end customer service, and it's very disappointing to learn that we've left the wrong impression. I will be sure to discuss your feedback with my team so that we may improve our process going forward. I'd like to step in and ensure all of your outstanding concerns and questions have been answered. If you are willing, please consider giving me a call when you are available. Thank you, Johnny Hong - General Sales Manager - 424-203-7208

December 05, 2022

Tim and Benjamin are great, and I received a great deal on my Lexus GX 460. South Bay Lexus is my go to dealership for the rest of my vehicles 🚗 and I will tell family and friends. More

by robertamason4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

South Bay Lexus responded

Tim and Benjamin are exactly as you described! They have a passion for assisting clients and are packed with knowledge. Enjoy your new GX 460 and thank you for your business from your friends at South Bay Lexus!

November 22, 2022

Dealership was very nice and clean. Tim was helpful and made the whole experience easy! More

by david_ortega5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

South Bay Lexus responded

David, we really appreciate you taking the time to leave South Bay Lexus this awesome review, thank you! Tim will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

November 20, 2022

Lisette Fiqueroa was our service advisor for the service for our 2010 Lexus RX 350. She was very knowledgeable,courteous,and helpful to us. Lisette is a credit to South Bay Lexus and because of her fine ef More

by rhe97joec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Abundiz-Iturbide
Nov 21, 2022 -

South Bay Lexus responded

We will certainly let Lisette know how much you appreciated all of the help with your recent service appointment. We're always happy to see you and your 2010 Lexus RX 350. Safe travels and we look forward to your next visit with South Bay Lexus!

November 17, 2022

Jessica has been our service representative and we are always so happy with her customer service and her fast response! Thank you Jessica! More

by LIZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

South Bay Lexus responded

Thank you for trusting South Bay Lexus with your business! We will be sure to pass along the kind words about Jessica! Hope to see you in the future!

November 14, 2022

Tim was amazing, he was patient, kind, and a great listener! He truly makes you feel like family. Thank you South Bay Lexus! More

by jbarba310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

South Bay Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tim and the South Bay Lexus Torrance team. Drive safely, and we hope to see you back again down the road!

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