South Bay Lexus

First of all I really want to thank Tim Miller for the best experience I've had in a long time buying a new vehicle. I buy a new Lexus about every 5yrs. In all that time and all those other Lexus dealers best experience I've had in a long time buying a new vehicle. I buy a new Lexus about every 5yrs. In all that time and all those other Lexus dealers this was the best experience to date. Tim is a man of his word and the dealership backed him in ever thing he said. I drove 38 miles because I trusted him. It paid off igot the vehicle I wanted not like othe dealers who tried to sell me some thing I didn't want. Remember bigger is not best in dealerships. I want to thank Tim Miller personally (thanks). I also want to thank SouthBay Lexus for being a top rated dealer and hiring people like Tim. More

This was my first luxury car purchase and to say I was nervous was an understatement. Tim Miller was my car agent angel in waiting. We originally spoke in October of last year when I first came to the dea nervous was an understatement. Tim Miller was my car agent angel in waiting. We originally spoke in October of last year when I first came to the dealership to just look around. He followed up with me the next month in a very memorable voicemail that made my recent decision to trade up easy knowing Tim would be my guy! He was HILARIOUS, patient, easy to talk to and work with and everyone at that dealership made you feel like GOLD! Tim was promoted since I first met him in the fall of last year and I can easily see why. Please do not hesitate to reach out to him, no matter if it’s your first big purchase like me, or a Lexus buying pro. Tim Miller is the guy you want to do business with. The Lexus store was so impressive and you feel like a kid in a candy shop after you’ve picked out your new piece of perfection! South Bay has a lifetime customer in me and my family! More

They were helpful with sales and the car set up process. Good customer service. I think the price was fair. The car is comfortable and easy to drive. Good customer service. I think the price was fair. The car is comfortable and easy to drive. More

Tim was amazing and answered every question we had. Definitely didn’t give us the run around or any type of fluff. Tim was also very helpful, honest, and patient. It really took us driving around the c Definitely didn’t give us the run around or any type of fluff. Tim was also very helpful, honest, and patient. It really took us driving around the corner to make up our minds. I’m so happy with my new car. Thank you so much Tim and the rest of the Southbay Lexus for giving me the car I always wanted. As well as having such a clean, friendly, and welcoming environment. I wish I could give 10/10 stars for excellent customer service. More

Excellent customer service! Very professional. Wonderful overall experience. Tim is a great listener and is personable! Will definitely recommend to friends and family! Very professional. Wonderful overall experience. Tim is a great listener and is personable! Will definitely recommend to friends and family! More

Great customer service! Timothy is the guy you can count on. He will takes care of you when you need him! Timothy is the guy you can count on. He will takes care of you when you need him! More

Tim was helpful, easy to reach, and a pleasure to work with. Looking forward to next time. with. Looking forward to next time. More

What Is the definition of insanity dong the same thing twice and getting the same results. My low scores is due to several reasons. First bathroom toilets do no flush and bathroom is dirty. I reported t twice and getting the same results. My low scores is due to several reasons. First bathroom toilets do no flush and bathroom is dirty. I reported to service and they said they would have it cleaned, never did. NO perks like water, coffee, so if you are there all day, NOT GOOD, I guess I am spoiled by the CERRITOS customer care, clean lobby and snacks, Next I made the mistake of purchasing a car there but NO ONE is able to help me with question, because none of sales people or service people own a Lexus. This is not a place to purchase a car, they are NOT helpful, the only time you hear from them is when they want you to submit a review. Please do your research before coming here, Tim is a good nice sales rep, I wish he gave me more information, but he doesn't know much about the car, I highly recommend you choose another dealership. More

Tim and Benjamin are great, and I received a great deal on my Lexus GX 460. South Bay Lexus is my go to dealership for the rest of my vehicles 🚗 and I will tell family and friends. on my Lexus GX 460. South Bay Lexus is my go to dealership for the rest of my vehicles 🚗 and I will tell family and friends. More

Dealership was very nice and clean. Tim was helpful and made the whole experience easy! Tim was helpful and made the whole experience easy! More