South Bay Lexus

Great customer service! Timothy is the guy you can count on. He will takes care of you when you need him! Timothy is the guy you can count on. He will takes care of you when you need him! More

Tim was helpful, easy to reach, and a pleasure to work with. Looking forward to next time. with. Looking forward to next time. More

What Is the definition of insanity dong the same thing twice and getting the same results. My low scores is due to several reasons. First bathroom toilets do no flush and bathroom is dirty. I reported t twice and getting the same results. My low scores is due to several reasons. First bathroom toilets do no flush and bathroom is dirty. I reported to service and they said they would have it cleaned, never did. NO perks like water, coffee, so if you are there all day, NOT GOOD, I guess I am spoiled by the CERRITOS customer care, clean lobby and snacks, Next I made the mistake of purchasing a car there but NO ONE is able to help me with question, because none of sales people or service people own a Lexus. This is not a place to purchase a car, they are NOT helpful, the only time you hear from them is when they want you to submit a review. Please do your research before coming here, Tim is a good nice sales rep, I wish he gave me more information, but he doesn't know much about the car, I highly recommend you choose another dealership. More

Tim and Benjamin are great, and I received a great deal on my Lexus GX 460. South Bay Lexus is my go to dealership for the rest of my vehicles 🚗 and I will tell family and friends. on my Lexus GX 460. South Bay Lexus is my go to dealership for the rest of my vehicles 🚗 and I will tell family and friends. More

Dealership was very nice and clean. Tim was helpful and made the whole experience easy! Tim was helpful and made the whole experience easy! More

Lisette Fiqueroa was our service advisor for the service for our 2010 Lexus RX 350. She was very knowledgeable,courteous,and helpful to us. Lisette is a credit to South Bay Lexus and because of her fine ef for our 2010 Lexus RX 350. She was very knowledgeable,courteous,and helpful to us. Lisette is a credit to South Bay Lexus and because of her fine efforts we return to South Bay Lexus for our next scheduled service. the Connolly’s More

Jessica has been our service representative and we are always so happy with her customer service and her fast response! Thank you Jessica! always so happy with her customer service and her fast response! Thank you Jessica! More

Tim was amazing, he was patient, kind, and a great listener! He truly makes you feel like family. Thank you South Bay Lexus! listener! He truly makes you feel like family. Thank you South Bay Lexus! More

Tim was great! Met all are needs . He was able to get me the car I wanted! Thanks again Met all are needs . He was able to get me the car I wanted! Thanks again More

- excellent professional service and teamwork from the internet sales team (talal b) to the service team (advisor brian jones and his team, from the loaner administrator to the check in/out service repres internet sales team (talal b) to the service team (advisor brian jones and his team, from the loaner administrator to the check in/out service representatives). the teamwork among the team members provided confidence to a stress free process. - talal b took ownership when the maintenance service needed was presented to him. since he was part of the sales team, he could have passed the customer off; instead, he made sure the customer was properly and efficiently taken care of. - the service advisor, brian jones, was the "case manager" of the maintenance service needed. he saw through the whole service from beginning to end with precision, punctuality, thoroughness, and friendliness. he was transparent and provided precise and effective communication / guidance throughout. his timeline for the service was spot-on. he will be definitely contacted again for the next maintenance service. - not to be forgotten were the 11/07 3-4pm check in/out representatives for their extra effort to ensure the customer was taken care of. their attentive customer service is a reflection of the quality of the management team. More