South Bay Hyundai - Service Center

I was told when I bought the car that I was getting a protection plan that covered everything. Turns out, it covers “everything but maintenance”. I asked how much a maintenance plan was. I guess that was protection plan that covered everything. Turns out, it covers “everything but maintenance”. I asked how much a maintenance plan was. I guess that was their cue to pull me into an office and try to sell me on a $1200 maintenance plan that goes to 36k miles. What a scam. Maintenance was $30 that day out of pocket. $1200 isn’t exactly “saving me money”, especially when it’s only until 36k miles. Ridiculous. I was happy with the service itself, but I guess just make it more clear upfront that the extra warranty doesn’t include maintenance, and stop selling people the maintenance package. More

I was amazed on the new facility, it has all the amenities and the staff was amazing. amenities and the staff was amazing. More

The dealerships location is finally back to being completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. More

Service writers--Jeremy--and gentleman who released car to me--both fantastic pros! Knowledgeable, efficient, great interation! to me--both fantastic pros! Knowledgeable, efficient, great interation! More

Southbay Hyundai has quick service and great waiting area. New construction looks very nice and clean. area. New construction looks very nice and clean. More

Friendly customer focus employees. Large establishment for guests to wait while their vehicles are being serviced. Large establishment for guests to wait while their vehicles are being serviced. More

I am always impressed by South Bay Hyundais fair & honest approach to our car servicing. Tell what they are going to do and about how much it will be. honest approach to our car servicing. Tell what they are going to do and about how much it will be. More

Jack was very helpful with scheduling the service appointment to explaining what services were rendered. I really appreciate my car being washed and vacuumed as well as the service techs covering my appointment to explaining what services were rendered. I really appreciate my car being washed and vacuumed as well as the service techs covering my leather seats. More

They are disorganized and under construction. I’ve called multiple times and can’t get a call back. No one answers the phone. I’ve called multiple times and can’t get a call back. No one answers the phone. More

They are trying, but seem overwhelmed. Communication is lacking and my car isn't fixed despite several attempts. Very frustrating. Communication is lacking and my car isn't fixed despite several attempts. Very frustrating. More