South Bay Hyundai - Service Center
Torrance, CA
2,229 Reviews of South Bay Hyundai - Service Center
Great Service They provided me a lyft back to my work and they were quick and thorough. They even put my license plate on which they didn't have to do. Hyundai serv They provided me a lyft back to my work and they were quick and thorough. They even put my license plate on which they didn't have to do. Hyundai service is second to none! More
Always so helpful when I go I always experience great service when I come. I needed to replace my battery and get an oil change, and they were able to do both in under an hour. I always experience great service when I come. I needed to replace my battery and get an oil change, and they were able to do both in under an hour. More
excellient Torrance Hyundai did a fantastic job part was under warranty, which was fabulous took a while for the part to come in but all and all, fantastic Torrance Hyundai did a fantastic job part was under warranty, which was fabulous took a while for the part to come in but all and all, fantastic More
Poor Service Scheduled appointment for initial servicing on my Genesis G80 lease vehicle. Basically got an oil change, oil filter & multi point inspection. I check Scheduled appointment for initial servicing on my Genesis G80 lease vehicle. Basically got an oil change, oil filter & multi point inspection. I checked in with Service Advisor Donnie Ellis at 8:30 am, informing him that I would be in the waiting room until the work was done. He informed me that I would be paged via my cellphone when vehicle was ready. Around 11:00am I checked the service area to determine if my vehicle was ready, but received no verification that it was. I waited another half hour and returned to the service area where I found my vehicle parked behind the waiting room area.(Main building) I then found Mr. Ellis who indicated that my vehicle had been ready for a while and that I had been notified by page and/or call. When I indicated that I had received no such notification, he mentioned that there had been problems with the system and apologized. Bottom Line: It appears that I wasted at least an hour or more because of a faulty notification system and the fact that no one had the courtesy to check if I was in the waiting room as I had indicated that I would be. More
Excellent Service They provided the best service - gave great recommendation and completed the job in the timely fashion. Jack and the team took good care of me. They provided the best service - gave great recommendation and completed the job in the timely fashion. Jack and the team took good care of me. More
No Worries with Warranty Service Warranty service is one of those important but time consuming experiences. To be honest, I expected to hear one of those long jargon-filled mechanic Warranty service is one of those important but time consuming experiences. To be honest, I expected to hear one of those long jargon-filled mechanical explanations that would leave me feeling like the village idiot. I was pleasantly surprised when Rodger thanked me for coming to South Bay Hyundai and not to worry he would take care of the problem. Not only was the "don't worry" warranty work done, he suggested a service repair that would improve the performance of my car. The courtesy ride home, the professionalism of the Service Expert, and the clear explanations certainly made my day. This dealership is to be applauded for their great service department. More
Went in for a recall on my vehicle I had a couple of recalls for my vehicle so I decided to take it in. Jack is awesome. He’s always so nice and informative. I would definitely come bac I had a couple of recalls for my vehicle so I decided to take it in. Jack is awesome. He’s always so nice and informative. I would definitely come back! More
Routine Service Routine service was completed smoothly. Service rep Mr.Kim was pleasant to deal with and quickly took care of the paperwork. Will continue to have my Routine service was completed smoothly. Service rep Mr.Kim was pleasant to deal with and quickly took care of the paperwork. Will continue to have my care serviced here! More
Fantastic customer service!! Every time I take my car in for service at the Hawthorne location I always get great service. I wanted thank Donnie for excellent service everytime I Every time I take my car in for service at the Hawthorne location I always get great service. I wanted thank Donnie for excellent service everytime I take my car there. He is very professional and wonderful make me feel like I'm very valued customer. I would recommend my friends and family. More
Auto detail was very good. Unfortunately the next few days after it rained. Also my drivers side door haNile was sticking and Jack put it on the list to look at. was very good. Unfortunately the next few days after it rained. Also my drivers side door haNile was sticking and Jack put it on the list to look at. He followed up and told me that it was a defective handle and that they had the part in stock. They fixed the door and it worked great. More