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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,280 Reviews

2,280 Reviews of South Bay Hyundai - Service Center

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November 17, 2024

Jack was very helpful and professional. South Bay Hyundai gave me a car to use when they realized the time that it would take to get the parts a rebuild the engine. I have my car back and i More

by kspignese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

November 17, 2024

Staff was kind, thorough, and made an effort to keep me informed about when my car would be ready. I'd be happy to come back! More

by welcometothelayercake
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

We're delighted to know that Jack has provided you with such a fantastic experience at South Bay Hyundai. We appreciate the recommendation and look forward to serving you again in the future.

November 17, 2024

My service provider was very professional and helpful. He explained in detail what was and wasn’t need at the time of my service and assured me my vehicle would be finish in a hour and a half and it was. More

by GG4LIFE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

November 14, 2024

The dealership is clean and offer snacks while waiting. When scheduling an appointment it would be nice to not have to wait 2 or more hours for just an oil change though. What is the purpose of an appointm More

by Davele98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for your kind review. We will be sure to share your comments with our team.

November 14, 2024

I was told the service would take 3 hours due to recall update but I got my car service in less than a hour. Wow! More

by michael.bidese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Service was scheduled over the phone. Staff was very helpful. When I got to the dealership, check in was smooth. I wanted in the lobby and the lobby had a nice sitting area while I waited More

by Loni.adesanmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 14, 2024

Southbay Hyundai always does a great job on our vehicles, we appreciate their good service. Have purchased two vehicles from them. More

by DEAN-CORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

November 13, 2024

Service advisor was excellent. However the service took longer than anticipated, with a wait of almost 4 hours. More

by luis_salem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us your review. We are pleased to hear that your service advisor was excellent and understand your frustration. Please know that we take our reviews to heart and are sorry about your wait.

November 12, 2024

They are truly exceptional on service and knowledge. South Bay Hyundai is very modern and clean. Their staff's are very friendly. They check my car and tool care of the small details as well. More

by jameshwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

James, we're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 09, 2024

My 2015 Elantra GT needed a smog check, so I went to a local inspection station. As the vehicle did not pass I contact South Bay Hyundai who service my vehicle and made an appointment with Jack Kim. Jack More

by SM1TSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Davis
Nov 14, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team and that we were able to assist you! Please don't hesitate to reach out to us if there's anything more we can do!

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