South Bay Ford Lincoln

Frank and Carlos (they work as partners) in service have helped me out with the maintenance and repair work on my 2002 F-150 4X4. They explain the causes and solutions to potential problems and offer great helped me out with the maintenance and repair work on my 2002 F-150 4X4. They explain the causes and solutions to potential problems and offer great advice on my vehicle. I would recommend this dealer without hesitation for their service work. THERE IS NO SUBSTITUTE FOR EXPERIENCE. Chuck Johnson El Segundo, CA More

Customer service was okay. Not wowed! I called Pete a day or two earlier to tell him that I would drive from San Diego to see a used 2011 Mercedes. He did send me the carfax via email as requested. When I go or two earlier to tell him that I would drive from San Diego to see a used 2011 Mercedes. He did send me the carfax via email as requested. When I got there and had lots of questions as I wanted certain things on the vehicle, he had no answers to my questions because his response was, “We don’t sell these type of vehicles.” I asked specifically if the car had voice command and it was told it did but once there, it did not have that feature. No credit given after driving all the way from San Diego. The voice command was $500 extra. I specifically asked if it had all those features and it was reassured it did. He called about two managers to try to see if they could get some of the functions to work. We ended up driving to an independent shop that fixes foreign cars. I asked the mechanic the questions and he seemed to answer them. Overall the experience was not so good. I drove about 200 miles to get there and he had none of the answers for a used car. I understand that they don’t sell Mercedes but you had a day or two to do your homework for a possible sale. I would have reviewed everything in case my customer had any questions. I had questions on when they last serviced the vehicle, they did not know. Finally another manager managed to get me a printout of the vehicles maintenance. True, I don't know. Nonetheless, I ended up purchasing the vehicle. It was a good price but I was not completely satisfied because of everything that occurred. After four hours of trying to answer my questions, I bought it for the price and the fact the mechanic told me most of the details and answered my questions regarding the vehicle. I don't think I would ever go back to this dealership just because of all the hiccups. Yes, they fed us, yes, they gave us a $250 credit for a key, but overall the experience was mediocre. A friendly suggestion, if someone calls to tell you that they are driving from far away on a potential sale, do your homework and know the car that they are interested in. They promised a vehicle manual but to date have yet to receive it. Its been three weeks. I probably never will receive it and should just go purchase it on my own. More

This is the second time I've gone to Pete for a new car, and will continue to go to him, because he really understands my needs, concerns, and definitely gets me the best deal possible! and will continue to go to him, because he really understands my needs, concerns, and definitely gets me the best deal possible! More

Searched for best deal in Los Angeles. I found it at South Bay Ford. Russell and David were great! The woman in finance, Kimberly, took extra care to ensure I understood the paperwork. They have a grea South Bay Ford. Russell and David were great! The woman in finance, Kimberly, took extra care to ensure I understood the paperwork. They have a great place to eat, on site, and they fed us (on them) while we waited. I cant believe they are the busiest Ford service dept. in the US. The whole experience was much more pleasant than I expected. Definitely NOT the traditional experience. I went through the Internet Sales Dept, so numbers were negotiated online and there was no haggling once I got there. Much of the process was done over the phone and online, before I went there. I highly recommend South Bay Ford Lincoln for sales and/or service! More

I enjoy coming here, handing my keys over to the service department, getting a bite to eat at the on-site cafe, and enjoying their free wi-fi in the lounge. I enjoy it because I know my car is in good hands department, getting a bite to eat at the on-site cafe, and enjoying their free wi-fi in the lounge. I enjoy it because I know my car is in good hands. I know that once the detail on my car is complete, it will look good as new. And it always does. South Bay Ford's detailing service is second to none, which gives me an excuse to put off regularly washing my car. The service department exercises constant efficiency, coupled with a genuine understanding of what makes a vehicle look beautiful. I drive a black sedan and there's nothing like seeing it glisten under that big California sun, blemish free, after a thorough detail. This is a place where your expectations will be shattered in the best way possible. More

Great efficient service; I will be back. This was the first time I had my car there, it was for new tires. I was out in about 2 hours and had a clean car when I left first time I had my car there, it was for new tires. I was out in about 2 hours and had a clean car when I left More

I have been a service customer and always had great service from my Advisor, Carlos. When I found out I had a serious transmission problem, I decided to purchase a used vehicle instead of repairing my service from my Advisor, Carlos. When I found out I had a serious transmission problem, I decided to purchase a used vehicle instead of repairing my car. I found a beautiful car on the lot and the price was really reasonable. My Sales Person was Patrick and we reviewed different financing options, etc. He was very friendly, informative and patient. So was Dan in Finance. He really did his best to get me the best financing rate available. The sales process was quick, friendly and painless! It was really a great buying experience. More

What more could you ask for - your facility is clean, the service writers are very capable and knowledgeable. The whole experience was very pleasant and I wouldn't think twice about having my car servic service writers are very capable and knowledgeable. The whole experience was very pleasant and I wouldn't think twice about having my car serviced with you again. I live in West Los Angeles and it is a 20 minute ride to your service dept, but well worth it. More

Last minute decided to buy our daughter a New Fusion for Christmas. Usually we do not like the whole dealershipe experience and dread going. But amazingly this was one of the easiest purchases from financ Christmas. Usually we do not like the whole dealershipe experience and dread going. But amazingly this was one of the easiest purchases from financing, sales rep and car pick up! They were always friendly, Dan Cromley was very patient and knowledgeable about the Fusion and Sync. We were very pleased with the over all experience and highly recommend this dealership and Dan! More

I had a great experience purchasing a used vehicle at South Bay Ford and I recommend this facility to anyone interested in purchase a new ford or a used vehicle. Go with FORD...they are an American comp South Bay Ford and I recommend this facility to anyone interested in purchase a new ford or a used vehicle. Go with FORD...they are an American company and didn't take any government bail out money. They are strong and have a great product. More