South Bay BMW

After months of cross shopping various brands, I decided to go with BMW. I was probably a salespersons nightmare, but Alex was very patient with me and my numerous visits to the dealership to gain informat to go with BMW. I was probably a salespersons nightmare, but Alex was very patient with me and my numerous visits to the dealership to gain information and knowledge about the products and what would fit my budget and wants in a car. She did just that, so I'm reading from these other comments. I went in, told her how much I could spend, told her what I wanted and of all the sales people from other BMW stores I dealt with, she was the most professional and persistent in keeping me informed of new and changing inventory. I'm very happy to have done business with her. I'd recommend her to anyone looking to work with an honest, pleasant and genuinely charming professional. More

I had a great experience buying a new car with Amanda. She made my buying experience the best I have ever had. I will recommend my friends and family members to South Bay BMW and more specifically Amand She made my buying experience the best I have ever had. I will recommend my friends and family members to South Bay BMW and more specifically Amanda White. You are very lucky to have such a great person working at South Bay. More

I have purchased 2 cars from Chris, both new and used. I can't see my self going to any other BMW dealership other than SouthBay....the reason is Chris. A pleasure to deal with. I don't have to go thru the can't see my self going to any other BMW dealership other than SouthBay....the reason is Chris. A pleasure to deal with. I don't have to go thru the "sales" game I dread from other dealerships. He is frank, and straight to the point. Chris Yuseco is my go to guy and someone that I only refer to friends and family to. - Emerson Bantegui More

I bought a Mini Cooper S convertible from Alex a few years ago from Irvine BMW. I had the best experience working with her! She is so straight forward, honest, and cares about what's best for you. After years ago from Irvine BMW. I had the best experience working with her! She is so straight forward, honest, and cares about what's best for you. After a few years, I wanted to upgrade my car so I knew I wanted to purchase a car from her again. I found out that she transferred to South Bay and even if it was out of my way it was so worth coming to her again! Once again, she made my experience buying cars so easy. She helped me purchase a BMW 335I Coupe and it was so quick but thorough. Not only did she help me with the purchase, but even with the services, she did not hesitate to help. Whenever I have a problem she is so prompt and makes sure that I am 100 percent satisfied. There are so many sales people that only care about making the sale, but she will not sell you a car unless it is worth it and meets all your requirements. I am so thankful to have found her! I have referred her to several other people and they have been just as satisfied. I will be coming back to this dealership as long as she is here! More

I worked with Alex before, and was so happy she is now at South Bay BMW. My MINI lease was almost over, and when she heard I was thinking of getting a 335D, she told me about a pre-owned one that had everyth South Bay BMW. My MINI lease was almost over, and when she heard I was thinking of getting a 335D, she told me about a pre-owned one that had everything I ever wanted and more. Alex was right - I so LOVE my new car, and Alex is the BEST when it comes to sales! She responds to all of my questions immediately. She is great! She's not the type of sales person that promises I'll get the best deal; she's not a lip service type of person. She's honest. Doing the right thing is important to her. She went over all my car's bells and whistles, let me test drive it over the areas I was concerned with (freeway on-ramps and hills), and explained how the car worked. I appreciate her patience and honesty. If you have a chance to work with Alex, please do so. Many thanks to the dealership for hiring her! :o) More

This is what I expect out of a dealership. WE are the consumers and deserve to be treated right, correct? So its a pleasure every time I upgrade at South Bay BMW because they know how to treat the very p consumers and deserve to be treated right, correct? So its a pleasure every time I upgrade at South Bay BMW because they know how to treat the very people who visit and purchase from their dealership. We get a genuine smile, not a fake and forced smile you normally get from other places. I've shopped around and I know a desperate salesman when I hear one. At South Bay BMW you get the kind of service you think a car dealership should be offering you. Its why I keep coming back, and why I refer my friends and family here. More

I got a used 5 series, nice car , good sales people nice place to go. Only had a few issues so far. THE BAD 1) sales guy kept telling me i would get the best deal there. he said this over and over and place to go. Only had a few issues so far. THE BAD 1) sales guy kept telling me i would get the best deal there. he said this over and over and over and over. i know i know they all say that. and i found out i didnt get the beszt deal, not even close. but oh well. 2)certified used bmws are inspected "120 point inspection" well who ever did my inspection must have missed a few points. i found broken under body panels and trim, over sprayed paint ( remind me never to go there for body work), bent interior parts. sun roof trim makes noise, just minor stiff. 3)Brake disc are not in top condition, down to %40 when i got it home and looked it over close, not the pads but the disc, so who ever "inspected" them must have over looked that. THE GOOD 1)big selection of cars 2)i always got help when needed 3)fast finance procedure A+ 4)nice place, clean etc. More

I drive about 30 miles from OC to your dealership even though there is a BMW dealership less than 10 miles from home. The reason is that I've been coming to your dealership for more than 10 years now, and though there is a BMW dealership less than 10 miles from home. The reason is that I've been coming to your dealership for more than 10 years now, and had exceptional service, especially from Frank Perri whom I've never met an advisor as knowledgeable and experienced as he is. You folks are so lucky to have him. Please keep up the great service you always offer. More

Some back story... I purchased new stock tires for my '09 M3 from a dealership OTHER than South Bay BMW, name of which I will not mention, and I had that dealership mount, balance, and align my tires and rim M3 from a dealership OTHER than South Bay BMW, name of which I will not mention, and I had that dealership mount, balance, and align my tires and rims. After they completed their work, I paid and took off. The next day I was driving to work at about 75 mph and my steering wheel started to shimmy so bad that I had to slow down in order to regain full control of my car. Pissed off, I took my car back to the dealership and had them re-balance my tires. This time after I left I drove my car around and realized that it had less shimmy, but it was still prevalent. Few days later a couple of my wheel weights came off and flew into my wheel well, so, for a third time, I took it back to the dealership and they replaced the wheel weights... Steering wheel shimmy still there... So I decided to get a second opinion. Enter South Bay BMW (and more importantly Alex Caicedo, Hep, and the extremely helpful tire team at South Bay) to the rescue... I called Alex up (got his name from all the great reviews on bimmerpost.com) on Friday morning, and he said to come in that same afternoon, I was ecstatic. Got there and waited no more than 2 minutes and Alex was on the scene gathering information about my car to better inform his tech. I took Hep (a resident BMW expert and a really down to earth cool guy) for a spin and he immediately realized that there was indeed a problem. Back at South Bay BMW, Alex had one of the tire experts take a look at my wheels. As it turns out, the other dealership had used the wrong type of wheel weights to balance my rims. Alex had the tire expert balance my wheels and I immediately felt a difference when I took it out for a spin. The steering wheel shimmy was gone and my M3 was sticking to the ground like it was meant to. I definitely learned my lesson trusting a dealership other than South Bay. I do want to thank Alex and the service team at South Bay for their hard work in resolving the matter in a quick, efficient manner. Thanks South Bay! More

I do not live far from this dealership and purchased my 2006 650i from it new. I take it in for maintenance and I frequently do not have an appointment. But the dealership always fits me in and I think th 2006 650i from it new. I take it in for maintenance and I frequently do not have an appointment. But the dealership always fits me in and I think the work is done professionally and accurately. My maintenance and service warranties just expired and I reupped for 2 (maintenace) and 3 (service) years and plan to take it to them for it's needs. BMW service costs must be second highest in cost to Ferrari, but since I value my car the cost is relative. My service writeer is Alex Caicedo and he's the only one I have dealt with in the past four years. In short, his professionalism is unsurpassed and he really goes the extra mile to make sure his customers are satisfied. I am also very happy with the finance manager who has assisted me in extending my warranties. More