Sound Ford

Now officially a Ford Family In August of 2016 I was able to get my wife into a 2016 Ford C-Max hybrid SEL working with Alex and Kwok. We're a two family car and while I thought In August of 2016 I was able to get my wife into a 2016 Ford C-Max hybrid SEL working with Alex and Kwok. We're a two family car and while I thought I could hold onto my Volvo for a few more years, necessity and desire for a newer car came into the picture. I tried a few dealerships but the deals always seemed to stall on a pre-owned truck. So I figured, I would contact Sound Ford again since I had a recent purchase history. Didn't plan on buying a new truck but the purchase worked out for me as I'm sure it did for Tracy and Inette whom I worked with this time. Now we have two Ford's and honestly love them both. Glad we were able to work out another deal. 2016 Ford F-150 Ecoboost SuperCrew makes me smile every time I open my garage. I'm sure I'll be seeing you all again not just for maintenance but when my son hits 16 in three years and is bugging me for a car of his own. Really, thanks everyone. I think the financing part took me longer than agreeing on a new vehicle price which in the car buying experience saves me hours of my life back. More

Experience on buying new Mustang 2017 Ben Was very helpful during the buy. He was prompt on negotiation and he answered all the questions which we asked. Will definitely recommend this cen Ben Was very helpful during the buy. He was prompt on negotiation and he answered all the questions which we asked. Will definitely recommend this center. More

Excellent experience From Ben in sales, Joe in finance to James Adams who drove the car out to us when he knew my husband had his arm in a sling from shoulder surgery, the From Ben in sales, Joe in finance to James Adams who drove the car out to us when he knew my husband had his arm in a sling from shoulder surgery, they made it easier for us. More

Car Buying was Enjoyable We looked at some and drove a new C-Max Hybrid with Myroslava and then she showed us several 2-year, low mileage used ones that were much more afforda We looked at some and drove a new C-Max Hybrid with Myroslava and then she showed us several 2-year, low mileage used ones that were much more affordable then the new ones. We were not expecting to trade in our 17 year old Honda Civic that day, but we ended up cleaning out our junk and leaving it behind and driving away with the C-Max. Everyone was very friendly and it was a very smooth transaction. We only had one regret which I forgot to tell Myroslava when she gave me a followup call a week later -- that was our 'used' car only came with one key FOB. Today (13 days after the sale) we went to the Sound Ford Service dept. and were expecting to pay several hundred dollars for an extra FOB. However, I slightly mentioned to Randy in the Service dept., that we should have gotten two FOB's with the car instead of one, and when we came to pick up the car with the newly programmed FOB, Randy said the FOB was free, that was a pleasant surprise. More

Great experience! I went to buy a Ford F-150 from Sound Ford and was very pleased with my experience. Kwok was quick with answers about available deals and Jay took ver I went to buy a Ford F-150 from Sound Ford and was very pleased with my experience. Kwok was quick with answers about available deals and Jay took very good care of me, taking me on several test drives and was very patient. Over all it was a great deal and a great truck! I would buy from them again! More

Great Service The entire process was smooth, with great, courteous service. After visiting other Ford dealerships from the area where the service was nothing short The entire process was smooth, with great, courteous service. After visiting other Ford dealerships from the area where the service was nothing short of disappointing (i.e. Ford of Kirkland), we decided to pay a few hundred dollars more for the same vehicle here because of the great service. More

IM LOVIN' IT!! now on day 2 with my Brand New 2017 Mustang AND IM LOVIN' IT!! Thanks to people of Sound Ford and their Great Customer Service!! they lowered my origi now on day 2 with my Brand New 2017 Mustang AND IM LOVIN' IT!! Thanks to people of Sound Ford and their Great Customer Service!! they lowered my original apr% rate down and saved me a extra 50 bucks on my monthly payments. Looks like christmas came early for me :) Thanks!! & Shouts out to James Adams, Tracy Brown & Kwok!!! for makin' the magic happen More

Great Experience I recently bought a 2015 Ford Fusion. I felt comfortable going through the process. The people I dealt with me treated me with respect . There was n I recently bought a 2015 Ford Fusion. I felt comfortable going through the process. The people I dealt with me treated me with respect . There was no pressure. More

Want a Good Experience? Find Jay S. We recently purchased a used 2016 Ford Escape from this dealership. The deal went through easily with minimal haggling. At the end, when we were hande We recently purchased a used 2016 Ford Escape from this dealership. The deal went through easily with minimal haggling. At the end, when we were handed the keys, we found out there was only one key with the car - something that hadn't been disclosed prior. We weren't happy as keys nowadays cost upwards of $250. Thus, we had to re-negotiate the deal to include a new key. We had to give up a complete car detail (which it needed) in exchange for the new key. I was not happy. There was one person throughout this entire transaction that saved the dealership and my attitude towards it. This person is Jay Siverson. He stayed with throughout our 3 hours at the dealership. He worked with us on getting a new key, getting it programmed, and the car delivered to us. He even promised to do a thorough cleaning of the car before delivering it to us in Olympia. It was Jay's, honesty, professionalism and customer-service attitude that makes me give this dealership a positive review. More

The experience was great Great costumer service...I both a ford transit van with a good price....and myroslava ,Nabu and Diana walked me through everything ...and they got ev Great costumer service...I both a ford transit van with a good price....and myroslava ,Nabu and Diana walked me through everything ...and they got everything right for me 😃 More