Sound Ford

Appreciate the straight forward approach. Nice group of people to deal with. Very helpful and straight forward. I bought a great car for a great price. I look forward to dealing with this grou Nice group of people to deal with. Very helpful and straight forward. I bought a great car for a great price. I look forward to dealing with this group again in the future. More

Five star rating for Bill and James at Sound Ford I had a great experience at Sound Ford. Both Bill and James were very helpful. They were willing to work with my tight timeline, the truck was receive I had a great experience at Sound Ford. Both Bill and James were very helpful. They were willing to work with my tight timeline, the truck was received in Alaska promptly and in good condition, and they followed up to make sure I was happy. I would definitely use them again. More

No pressure sales! Great first time experience! Would definetly buy from them again!!! It was a very easy and enjoyable process. No pressure to buy. I recommend buying Great first time experience! Would definetly buy from them again!!! It was a very easy and enjoyable process. No pressure to buy. I recommend buying a car from Sound Ford More

Great buying experience! I came in to test drive the f150 after work. I got there around 730pm. Eric and Inette helped me with my questions and took me out for the test drive I came in to test drive the f150 after work. I got there around 730pm. Eric and Inette helped me with my questions and took me out for the test drive. Never once did I felt rushed or pressured. I loved the truck so much I decided to buy it that evening. They were able to get the financing completed and I was out of there around 945! So all in all, it was a great buying experience and I will definitely be back when Im ready to upgrade to the Super Duty! More

Bad Customer Service 1st time, went to get a 2nd key made. (2-3 hour process) This is a service vehicle, which we work in WA and OR, so not an easy task to pull it out of 1st time, went to get a 2nd key made. (2-3 hour process) This is a service vehicle, which we work in WA and OR, so not an easy task to pull it out of commission. They didn't not want to try to help resolve the issue, since they had an issue getting some code in order to program the chip key. Called Corporate, and they called Sound Ford and then they agreed to replace under warranty. Got this done on a 2nd trip there, and returned back to the shop, 60 min away, and the 2nd key didn't work. They didn't test it, but said we were good to go. Each day the vehicle is out of service this costs 800-1000 a day. Now we are out 2 days of work, and still the original issue is not resolved. Called them, they said bring by when in the area. So we called on a Thursday while we were going to be working in the area, and they said we would need to schedule this, and it would not be until next Wednesday for the earliest available time. This is not what they told us. They said stop by when we are in the area and they could fix it. I guess once you have paid, they have your money, they don't need to take care of you anymore. More

Professional Myroslava was the best! Worked with me and with her people and talked them into getting me deals. She's a great asset to there company. Myroslava was the best! Worked with me and with her people and talked them into getting me deals. She's a great asset to there company. More

Excellent service Gerry Evans was very polite and helpful and Bill was felixibe and friendly during the entire length of my visit. They made me feel comfortable while I Gerry Evans was very polite and helpful and Bill was felixibe and friendly during the entire length of my visit. They made me feel comfortable while I made my decision More

Great experience, went far beyond our expectations. Myroslava was extremely helpful in helping us find a car to meet our expectations, while remaining professional and generous. While other dealers have Myroslava was extremely helpful in helping us find a car to meet our expectations, while remaining professional and generous. While other dealers have been more pushy she was more willing to let us go at our own pace. More

Ben Bouyahmed and James Adams are the best This was my third Ford Escape I have purchased from Sound Ford Ben and James made sure that i got the SUV I was looking for they went above and beyond This was my third Ford Escape I have purchased from Sound Ford Ben and James made sure that i got the SUV I was looking for they went above and beyond to make it was there when I went to pick it and made follow up calls to make sure I was happy and also to Nabu for taking the extra time for looking for the best interest rate......love these guys. More

Jay was awesome!! We love our new (to us) car! We can't say enough great things about this place - buying a car can be such an awful, tedious experience but all the folks at Sound Ford were wonderf We can't say enough great things about this place - buying a car can be such an awful, tedious experience but all the folks at Sound Ford were wonderful. Jay in particular was just a pleasure to be around - even though we were buying a cheaper used car (and not a Ford), Jay gave 5-star service answering tons of questions during multiple test drives and made sure our car was perfect for the drive home. Eric did wonders with finance, & the rest of the staff handed out candies & crayons for our feisty toddler and made us all comfortable. We can't thank them enough or recommend Jay and ALL the guys there more. You guys made our new year!!! We'll be customers again. :) Zack & Amber F. More