Sound Ford

Upgraded from a 98 sable to a 2016 focus After looking into what type of car i would upgrade to i had all but settled on the ford focus. I did a few months of searching and found what i was l After looking into what type of car i would upgrade to i had all but settled on the ford focus. I did a few months of searching and found what i was looking for at Sound Ford. The Service Department had taken good care of me so i thought id let the sales department have a chance. Jerry and Ben where very patient and helpful answering what questions I had. Ben was patient as i tried the Focus out and i was sold at that point. When discussing terms for the sale Jerry he was very patient as i tried to explain the flight attendant pay system. Thank you!!!. I was given a loaner and was able to trade in my sable that evening. When returning to collect my plates Jerry offered to help mount the plates which was very nice as i had not expectation for that to occur. I would like to thank Jerry and Ben for a pleasant experience when upgrading to an amazing new(for me) vehicle. More

Best day ever Mira and the rest of the staff at Sound Ford made this car buying day a wonderful experience. Thank you all for the great service.. Mira and the rest of the staff at Sound Ford made this car buying day a wonderful experience. Thank you all for the great service.. More

saving dinosaurs, driving a hybrid I purchased a hybrid car last night, i was only going for a test drive and do some research. Peter Szlenduk was the product specialist that helped ans I purchased a hybrid car last night, i was only going for a test drive and do some research. Peter Szlenduk was the product specialist that helped answer all my questions and showed me the car i needed, he was delightful & personable. He was assisting Eric Kallberg who handled the sales part like a pro. And now i drive a ford hybrid ^_^ More

Looking for a new van Went looking for a Van to be able to haul my show dogs in. I was referred by another dog show person.I test drove a Ford Transit wagon really liked it Went looking for a Van to be able to haul my show dogs in. I was referred by another dog show person.I test drove a Ford Transit wagon really liked it and it was big enough to haul my dogs in and then more. Love the new Van, Becca was great getting it all ready for us to drive home our new Van, went over everything and said if we needed any thing just to call. And of course we did and she has been able to help us out, very willing and able. Thanks Becca More

Shopping made easy Becca was a ton of help. Knowledgeable, friendly and a straight shooter. If you're in the market for a car, I'd highly recommend! Becca was a ton of help. Knowledgeable, friendly and a straight shooter. If you're in the market for a car, I'd highly recommend! More

Best car buying experience ever! I wasn't pressured at all and was treated like an actual person, not just another sale. This dealership was amazing and Becca is the absolute best. I wasn't pressured at all and was treated like an actual person, not just another sale. This dealership was amazing and Becca is the absolute best. More

Helped me get the car I wanted. Bill Rajpal asked me what car I wanted and rather than pushing what was on the lot, worked to find a car that met my criteria. That path turned out t Bill Rajpal asked me what car I wanted and rather than pushing what was on the lot, worked to find a car that met my criteria. That path turned out to have some bumps, but Bill helped me get the car I wanted. When it arrived, Jay Siverson described all the bells and whistles, programmed my preferences, and patiently answered my questions (and double checked answers if he wasn't sure!). More

Always satisfied at Sound Ford This is my 3rd car I have purchased at Sound Ford. I return to Sound Ford because every time I am treated exceptionally well. My Product Specialist This is my 3rd car I have purchased at Sound Ford. I return to Sound Ford because every time I am treated exceptionally well. My Product Specialist this time was James Adams, kind & courteous and my son and I left with exactly what we wanted. Everyone was helpful, I highly recommend Sound Ford for no pressure sales and James Adams for your car buying needs More

Good staff, pushy manager Becca was wonderful to work with. She was easy going and focused on making sure that we had all the info that we needed and wanted. We went in knowing Becca was wonderful to work with. She was easy going and focused on making sure that we had all the info that we needed and wanted. We went in knowing that we only wanted to test drive a couple cars, and she found an extra one that we hadn't realized was on the lot for us to test. She was a pleasure to work with. Her manager on the other hand was a prime example of a slimy used car salesman. He was very pushy and overbearing. He was rude to Becca and really made us feel uncomfortable. I likely won't go back to this dealership because of him. I sadly didn't get his name because we were trying to get out of there as fast as we could. He was very unhelpful. So moral of the story, staff is good, but avoid the managers. The dealership rating reflects the manager. The customer service and friendliness ratings reflect Becca. More

Professional, courteous and extremely quick I Purchased a Ford Focus ST from this dealership. Alex took me for a test drive. He was awesome to take a test drive with. Very calm and relaxed. Gr I Purchased a Ford Focus ST from this dealership. Alex took me for a test drive. He was awesome to take a test drive with. Very calm and relaxed. Great communicator, went out of his way each time to talk to my family when we were sitting at the table waiting for paperwork. Jerry was the guy that detailed/serviced our car, it was immaculate when he was done with it. Even had the car waiting by the curb when my son and I walked out in the rain and he opened the door of the car for us. If you want a hassle free buying experience and no gimmicks, please visit Sound Ford in Renton for your next car purchase. This is how dealerships should operate, but of course that is not the case. More