Sound Ford

Greatness Came into the dealership with a truck in mind and within minutes a great team of associates at Sound Ford in Renton aided me in finding my ideal truck Came into the dealership with a truck in mind and within minutes a great team of associates at Sound Ford in Renton aided me in finding my ideal truck!. More

Best Dealership in Town Rakesh and Jay helped to find the right car for me. I recommend to anyone to talk to them before you go for any other options. They will workout t Rakesh and Jay helped to find the right car for me. I recommend to anyone to talk to them before you go for any other options. They will workout to your budget. A special thanks to Rakesh on follow up and he is a great salesman. Thanks again!... More

Above and Beyond James, wow! He went above and beyond to provide personal, compassionate, and exceptional customer service. Kwok was wonderful at resolving our concern James, wow! He went above and beyond to provide personal, compassionate, and exceptional customer service. Kwok was wonderful at resolving our concerns and communicates very well regarding the reality of our options. Joe, does his job well with great follow through. It was refreshing to have this team working together for their customer's best interest. More

Awesome dealership My wife and I had the best time and experience buying a new Ford from sound ford.. these guys have it together ... they helped us through the whole p My wife and I had the best time and experience buying a new Ford from sound ford.. these guys have it together ... they helped us through the whole process made us feel like were part of the team not just a Nother buyer and a number on the spreadsheet... I will buy my next vehicle from this dealership and tell all my friends to do the same outstanding job guys .. Aaron B. More

I trade in for explorer 2013 for the explorer 2016 Abdu (Finance Manager) Mike( Sales manager And James Adams )all work together and help me to buy the SUV what i need thank you all mine family are so Abdu (Finance Manager) Mike( Sales manager And James Adams )all work together and help me to buy the SUV what i need thank you all mine family are so happy More

Beware - Deceipt in ommission of facts I purchased a new Ford Escape. I told the manager I wanted a 6 year loan and what I was willing to pay in monthly payments. Bill came out and finally I purchased a new Ford Escape. I told the manager I wanted a 6 year loan and what I was willing to pay in monthly payments. Bill came out and finally was able to come close to my monthly figure I was rushed to sign papers because I had to pick up my boyfriend from dialysis. I wanted to wait until the next day but they wanted me to sign and get my trade and finalize the deal. I told them I was very tired and I had to get my boyfriend home to eat. I went back the next day and they had everything in an envelope. I got in my new care and came home. I sat and had coffee the next morning and reviewed the paperwork. I then saw 96 months on the financing paperwork. 96/12 is 8 years, not 6. I dropped off the care as soon as they opened and handed the keys to the manager on duty - Kwok Yau. He told me I could not do that and I told him I was stopping payment on my checks and was unbelievably hurt and felt taken advantage of with type of deceit. The Sales Manager Bill did not even have the guts to call me himself and apologize. I am reporting this to Ford Corporate Headquarters and wound never recommend this dealer to anyone.Abdu (Finance) and Bill (Sales Manager). I originally worked with James Adams who showed me several cars and options. James was the only shining light in this entire sad incident. More

Excellent Everything was excellent. Eric and Mira were excellent. Service department was excellent. Fixed all the problems, it was easy to deal with them. I rec Everything was excellent. Eric and Mira were excellent. Service department was excellent. Fixed all the problems, it was easy to deal with them. I recommend them More

Got what I wanted Got the exact truck that I wanted. Came in during the off hours they stayed open and stayed with me well into the night till we can get the deal fin Got the exact truck that I wanted. Came in during the off hours they stayed open and stayed with me well into the night till we can get the deal finalized More

This was the best car buying experience I have ever had ! That same day I went to about 10 other car dealers wIth horrible customer service the did not seem to care if they even sold a car. I started out thin That same day I went to about 10 other car dealers wIth horrible customer service the did not seem to care if they even sold a car. I started out thinking I want a Kia and went to Kia car pros in Renton cause of all their advertising they were the worst I had to go find a salesperson who acted like they did not have much to show me or seem to care if I bought a car. Then I went across the street to sound ford they were so nice and the sales manager showed me a Ford Focus in my price range that was perfect! It was the easiest and best car experience I have ever had and I love my car ! More

Terrific Service When I was at Sound Ford purchasing my first car I was greeted by Inette who helped show me a Ford Focus that I was looking at online. After my test d When I was at Sound Ford purchasing my first car I was greeted by Inette who helped show me a Ford Focus that I was looking at online. After my test drive we talked about my price range and along with Mike and numerous others at Sound Ford they showed me a wide selection of cars in my price range including a great deal that were under the price of the Focus. It was over all a great experience with no pressure at all to buy any one car. I would go back to Sound Ford again in a heartbeat, if I ever need a new car. More