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Sooner Kia

Norman, OK

not yet
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576 Reviews

418 N Interstate Dr

Norman, OK

73072

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Showing 576 reviews

March 26, 2014

Luis Vargas was really helpful and did not push us away. Too many times we have looked at cars and the salesmen just talk In circles. Luis definitely knew what he was talking about and helped us without More

by Heathernicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vargas
March 22, 2014

I saw an ad online for an older car that said "WE CAN FINANCE ANYONE!! GET SUPER LOW PAYMENTS WITH ZERO CASH DOWN" so I called them and verified the car was still there and drove out from Yukon to se More

by Corley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spoke with Shane on the phone and someone else when i got there.
March 10, 2014

I first contacted Luis in the internet dept when I called to inquire about one of their newer Kias. He was very polite and answered all my questions with no games. When I came in for my appt I was greeted wi More

by kristamdiedrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vargas
March 06, 2014

This is the most crooked car dealership I have ever seen in my life. I was there for 5 hours and they finally had me sign finance paperwork around 10pm by the time they got their act together. They overchar More

by mindylong74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ Thatcher
February 18, 2014

Jeremy spent a great deal of time with us making sure that we got the car that we wanted and that we were happy with our purchase. I am very pleased with the customer service that we received from Jerem More

by Maa723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 15, 2014

Our credit is less than perfect and we didn't think we were going to be approved but Bruce worked hard to get us approved and made sure we got the terms we were looking for. He made the experience fun More

by hjones14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce McDade
February 13, 2014

We had come to this dealership to inquire about 3 different vehicles we found on their website. We were taken to 2 different lots looking for the first vehicle. After searching, we were told that the More

by P51Mustanggs87
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Trumbo
May 29, 2014 -

Sooner Kia responded

I'M VERY SORRY FOR YOUR EXPERIENCE. ALL OF OUR VEHICLES ARE ON A FIRST COME-FIRST SERVE BASIS. WE CANNOT HOLD,TAKE DEPOSITS, OR PROMISE ANYONE WE WLL RESERVE A VEHICLE FOR THEM WITHOUT A CONTRACT. YOU WILL FIND THAT MOST DEALERSHIPS ARE THIS WAY. THE REASON IS WE GET PROMISED ALL THE TIME PEOPLE WILL RETURN FOR A VEHICLE. SOME SHOW, OTHERS DO NOT. IT WOULD BE THE SAME FOR YOU.....IF YOU CAME IN AND A SALESPERSON TOLD YOU A CUSTOMER WAS HERE PREVIOUSLY AND SAID THEY'D COME BACK TO BUY THE VEHICLE YOU WANTED TO BUY - YOU WOULD WONDER WHY YOU COULDN'T BUY IT RIGHT THEN. THIS IS THE REASON WE TRY TO EARN THE BUSINESS ON THE SPOT. WE KNOW IT WILL SELL, IT'S JUST A MATTER OF WHAT DAY IT SELLS. TO TURN AWAY BUSINESS FROM SOMEONE IS DELAYING THE SALE IN WHICH WE KNOW WILL HAPPEN AND SOME POINT IN TIME. I'M SORRY IT HAPPENED THIS WAY. CAN I ASK WHY YOU DIDN'T BUY THE DAY YOU KNEW IT WAS THE VEHICLE FOR YOU? I'M JUST CURIOUS BECAUSE EVERYONE SAYS, "I'M JUST LOOKING & MAYBE I'LL COME BACK." WE SELL 400-600 VEHICLES PER MONTH AND OUR TURNOVER IS QUICK. I HOPE TO HEAR FROM YOU SOON!!

February 10, 2014

Neil decided that it was time for a new car for safety reasons for the kids and I. So he started looking and found several great deals. One was in Norman, OK at a place called Big Red Sports and Imports More

by jg052904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Bell
January 19, 2014

I thought it was going to be just like any other time I bought a car, but i was wrong. Bruce made it fun and a great experience. I haven't laughed that hard in a long time. I got the car I wanted and he ga More

by Jennadavison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce McDade
January 18, 2014

Matt Gancheff was a great sales rep. He helped me every step of the way when I came to Big Red to purchase a Kia. I really wanted a Kia Optima and things weren't looking like they were going to pan out. He More

by Kathryn48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gancheff
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