Sooner Kia

Heartbroken The new 2016 Kia Sportage I purchased was misrepresented as having met all of my written must have requirements, which included everything I had on my The new 2016 Kia Sportage I purchased was misrepresented as having met all of my written must have requirements, which included everything I had on my old 2013 Kia Sportage in addition to 4 other requirements. When I discovered that the backup warning system was not on the new vehicle, even though I had it on my list of must haves and I had it on my 2013 Sportage, I took the new vehicle back and they refused to add it unless I paid half of the installation. All they wanted was the sale. After I bought the car they had no more use for me. I left there feeling as if I had made one of the biggest mistakes of my life. I made the mistake of trusting the dealer who sold me my last two vehicles. I will not be purchasing another car from Big Red. I consider this a big loss since I had expected to purchase all of my future vehicles here. Bruce, the gentleman in the service department is as nice as they come, and I will miss him very much. More

Awesome! Amazing dealership! Very helpful with all aspects of the purchase! I would definitely recommend to everybody. The whole process was quick and pain fre Amazing dealership! Very helpful with all aspects of the purchase! I would definitely recommend to everybody. The whole process was quick and pain free. I am very pleased. More

never buy a car from Big red kia If there is a negative 1 billion % rating , that is what im going to give to this big red kia place im 1-35 Norman ok .I nelieve buying a car is one If there is a negative 1 billion % rating , that is what im going to give to this big red kia place im 1-35 Norman ok .I nelieve buying a car is one of rhe mahor decision you wanna make in life.but this place will not give you this option.after you sign in.they bring you the car and tells you. " according to our banker this isthe Only car the you are approved."they do not give you the options to go around and ccheck ehat you want.when you ask how much is the priced of the car.they tell you LATER. I WILL TELL YOU THE PRICE OF THE CAR AFTER YOU SIGN THE PAPER WORKS.SINCE YOU ALREDY SIGN IT.IF YOU DONT LIKE THE CAR AND THEBPRICE OF IT.THEY TELL YOU YOUCAN NOT RETURN IT BECUASE YOU ALREADY SIGN IT.LIAR AND BULSIT PLACE! More

Wil work to resolve issues. I recently purchased a 2016 Kia Soul at Big Red Kia in Norman. There were some issues with the process, and management has been very attentive in seek I recently purchased a 2016 Kia Soul at Big Red Kia in Norman. There were some issues with the process, and management has been very attentive in seeking to resolve those issues and helping to come to a resolution that we were both able to feel good about. The resolution is still in process and so I will update my review at the end of the process. I would recommend the dealership for pricing and financing options, and overall the staff is very friendly. As with any big operation communication can be an issue, however, making sure things are thoroughly covered should help to alleviate any snags in the process. More

Awesome!!! Daniel my salesman was very patient and helpful he showed me how to operate my new vehicle. He took me home to pick up documents that was needed to co Daniel my salesman was very patient and helpful he showed me how to operate my new vehicle. He took me home to pick up documents that was needed to complete my transaction. More

Purchased a vehicle This was by far the BEST buying experience I have had! Vernon was my sales guy and he was phenomenal! So patient and not pushy. He really went the ext This was by far the BEST buying experience I have had! Vernon was my sales guy and he was phenomenal! So patient and not pushy. He really went the extra mile for me and got me more than I asked for! His service was speedy and he was so helpful! Everyone at big red Kia deserves kudos! Y'all are the BEST! More

Not too bad I hate buying a new car, and this experience was nothing like any in the past. Everyone was very so friendly and easy to talk to. They all made it a I hate buying a new car, and this experience was nothing like any in the past. Everyone was very so friendly and easy to talk to. They all made it a pleasant experience. More

Finding a good deal on-line. I loved being able to find a good deal on-line. It made the process faster and easier. The sales woman was very friendly and easy to work with. I loved being able to find a good deal on-line. It made the process faster and easier. The sales woman was very friendly and easy to work with. More

Fantastic I had a wonderful experience at kia they worked with me when other dealers would not work with me. They got me into a car that I enjoy having. I had a wonderful experience at kia they worked with me when other dealers would not work with me. They got me into a car that I enjoy having. More

good customer service and very quick response I am going to tell a friend who is looking for a vehicle about red kia. My experience was one of the best in all car buying experience in years I am going to tell a friend who is looking for a vehicle about red kia. My experience was one of the best in all car buying experience in years More