Sooner Kia

2 hour drive for lies! Jordan on I term at sales was perfect with the lying sales pitch! I asked every question in the book some twice! He told me we were guaranteed approve Jordan on I term at sales was perfect with the lying sales pitch! I asked every question in the book some twice! He told me we were guaranteed approved and if we made the trip 2 hours away with our 4 small babies he said we would for sure without a doubt be able to drive off in a new SUV . we maxed the trip' got passed around thru salesman to wait 20 minutes to be told something way off what was swore up and down to get us there! Sorry sorry peiple! More

Best experience I'm not a people person so coming up here was a big deal for me. Immediately I was greeted with friendly and helpful people. They got me in an afford I'm not a people person so coming up here was a big deal for me. Immediately I was greeted with friendly and helpful people. They got me in an affordable car fast with a reasonable payment. They were so nice to my children. I've already told so many people to go there. Best car buying experience I've ever had. Easily!!!! They will be my car place from now on. More

Bait and Switch? I drove several hours to complete a purchase of a vehicle at this dealership, after speaking to Matt several times on the phone to verify the details I drove several hours to complete a purchase of a vehicle at this dealership, after speaking to Matt several times on the phone to verify the details. Advised him i would be bring a cashiers check and when to expect me. Matt called while i was on my way to verify i was coming. Upon arrival at the dealership i asked for Matt but was told he was not available, and advised the vehicle was not currently at the lot, but was being looked at by the Service Department for a minor issue. Another salesman offered to show me some other vehicles while i waited. which i did. Eventually I was told the vehicle was not available and given another story ! Total wast of time. More

Good Experience We had a good experience with our purchase. We drove 3 hours (one way) to buy a truck for our son. Staff was great and stayed until 10pm to finalize o We had a good experience with our purchase. We drove 3 hours (one way) to buy a truck for our son. Staff was great and stayed until 10pm to finalize our deal. More

Great customer service The salesman and managers went above and beyond to get me into a car when others would have said yes. They took their time and helped me get into a ca The salesman and managers went above and beyond to get me into a car when others would have said yes. They took their time and helped me get into a car that i liked. More

Poor service Got "approved" for a car here. Signed the papers and 12 days later got a call, the loan was "rejected". The staff said if I didn't have the car back b Got "approved" for a car here. Signed the papers and 12 days later got a call, the loan was "rejected". The staff said if I didn't have the car back by a certain time they would report it stolen. More

Stress free in emergency situation ! We needed a vichicle right away , but DIDNOT want buy a new one . Scott Trumbo of Big Red Sports stayed with us until we were in the best car for us We needed a vichicle right away , but DIDNOT want buy a new one . Scott Trumbo of Big Red Sports stayed with us until we were in the best car for us and with as least stress we have ever had ! Thank you Scott Trumbo and Big Red Sports . We love our new ride ! More

Worse place ever DON'T GO TO THIS DEALERSHIP.. RUDE AND UNPROFESSIONAL.. They will threatened me and told me I had to take their vehicle. Then they try to scare me DON'T GO TO THIS DEALERSHIP.. RUDE AND UNPROFESSIONAL.. They will threatened me and told me I had to take their vehicle. Then they try to scare me into buying 2 different cars More

Good Job Having been a Big Red customer in the past, I would say this experience was really good. I requested minimal contact until a personal decision was ma Having been a Big Red customer in the past, I would say this experience was really good. I requested minimal contact until a personal decision was made and they completely respected this. I wanted this deal on my time - I truly appreciate the way everything was handled. My salesperson, Brandon was courteous and fun to work with. Scott, the new car sales manager was welcoming and courteous as well. As a new car buyer, the only thing I can recommend to anyone for any dealership is to educate yourself when it comes to your potential purchase...know the vehicle inside and out, know your credit scores and available financing options you KNOW you will qualify for, know what your expectations are. If you're not sure, walk away and THINK about things, have defined guidelines for yourself and lay those on the table as soon as possible. I didn't want to play the "let's buy a car" game of bargaining and More

Horrible They should be called Big Red Liars. They lied to me and my wife in order to get us into one of there vehicles. They took advantage of us. They should be called Big Red Liars. They lied to me and my wife in order to get us into one of there vehicles. They took advantage of us. More