Sons Kia

If you are a single woman DO NOT take your car here or you will be Ripped off!!! they will tell you and try to sale you every lie in the book to take your money. The got me for $2000 dollars for 1 issue, you will be Ripped off!!! they will tell you and try to sale you every lie in the book to take your money. The got me for $2000 dollars for 1 issue, I got the car back and it still had issues and they created new ones and tried to get me to give them $3500 more. Please find another dealer to fix your issues do not give them your business!!!! More

I emailed all the Kia Dealerships in Atlanta to find the best deal on a new Telluride for my wife and Sons Kia beat everyone in town! I was emailed their best price, communication and response was fast and best deal on a new Telluride for my wife and Sons Kia beat everyone in town! I was emailed their best price, communication and response was fast and easy just how a car buying experience should be. More

Well I can't trust this sons kia anymore its like they just hire any body that they just don't what the heck they are doing at all. One time I went over there to check out the reason the tire light was o just hire any body that they just don't what the heck they are doing at all. One time I went over there to check out the reason the tire light was on, one of the young ladies there and just said just pump up the tires and I said no you've got to check all the tires to see why the light was on. I looked around and saw one of the macanics and told that when he sees that car back in the garage area to please check out all the tires for me and see why the light is staying on, machnic was very understanding. About a month or so now I went to see about a recall and when I got ready to go, I drove our and was looking to the side mirror and was barley hanging on and went back in to ask about that he said it would cost me $200 something dollars to replace it but i said I wouldn't because it happened here at yalls place why should I pay for that mirror when I didn't do that at all I was very upset about that. Thin another time I was getting car checked out and the new young girl that was there said that the brakes needed to replaced but had it checked out some where else well several other places and said the something so I went checking the different stores to see the prices,thin I said to myself why am I doing this when I could check with other brake and see what they think and they checked all the brakes and told me that I didn't need brakes after all. That's too much for me I've got to find another kia dealership to do my checkups else where. With this what I said here I wouldn't trust them neither. More

NEVER buy from there! Their business practices due not include using transparency! They are fast talkers and you can’t trust them! Bulldog Kia and Rick Case you will ha Their business practices due not include using transparency! They are fast talkers and you can’t trust them! Bulldog Kia and Rick Case you will have a much better experience! Worst experience I have ever had after purchasing our 5th Kia in our family. More

Hello, I am trying to reach the general manager Bill Redford of Kia Sons. The reason I am emailing you because I called your service number and explained I had some issues that needed a diagnostic done. Redford of Kia Sons. The reason I am emailing you because I called your service number and explained I had some issues that needed a diagnostic done. I was told by Jason it will be a week or two before my car be looked at. I agreed because everywhere else told me May 1st and Jason knew that and sure me as week or two. I drop off my 2015 Kia Sorento off. He told me again after me asking him again about a week or two. Fast forward two weeks went pass and I text him about my vehicle. He responded eventually saying I had a few cars still in front of me. I said ok , but you did tell me a week or two. During the whole time I was renting vehicles. So I rented a vehicle for another week. That week passed and I reach out to him again inquiring about my vehicle. Still the same response. To some this story up you all had my vehicle for a month and a week before calling me with a price like $6000. I spent about $3000 just in rental cars due to Jason not being honest with me from the jump. He explained to me it was only 2 technicians, some got fired and some in training. I told him I understand but I was told one thing and it's costing me so much money to keep renting cars for about $600 a week. My question is I am unable to get car fixed because you all kept it so long. It find out they toll my air to a LLC without notice and now my car is up for sales. No one has returned an email or called. Nothing... More

DO NOT EVER TAKE YOUR KIA VEHICLE TO THIS BUSINESS TO HAVE THEM REPAIR YOUR KIA CAR! THEY APPARENTLY HAVE NO CLUE WHAT THEY ARE DOING AND HOW TO CORRECTLY FIX KIA VEHICLES IN WHICH THEY SHOULD BE TRAINED HAVE THEM REPAIR YOUR KIA CAR! THEY APPARENTLY HAVE NO CLUE WHAT THEY ARE DOING AND HOW TO CORRECTLY FIX KIA VEHICLES IN WHICH THEY SHOULD BE TRAINED TO FIX! THEIR SERVICE DIRECTOR JEFF IS RUDE AS ALL GET OUT AND APPARENTLY THINKS IT IS COMPLETELY NORMAL TO PAY $4,000 EACH YEAR FOR THE PAST 4 YEARS TO REPLACE A CATALYTIC CONVERTER THAT HAS FAILED IN THE VEHICLE THAT THEY DIDNT REPAIR PROPERLY IN THE FIRST PLACE! WE WILL MAKE SURE THAT EVERYONE KNOWS ABOUT YOUR POOR CUSTOMER SERVICE!! More

Please DO NOT waste your time or your hard earned money on a KIA. They have the worst service department, the worst sales team I have ever experience. The KIA Sedona I purchased engine light started flas on a KIA. They have the worst service department, the worst sales team I have ever experience. The KIA Sedona I purchased engine light started flashing and the refused to repair it, and demanded I have my vehicle picked up from their shop. More

I took my Kia Optima to this dealer to have them check an alignment they did in August because I had to replace two tires that I just bought in July. They came back with the bolts were loose from suspension alignment they did in August because I had to replace two tires that I just bought in July. They came back with the bolts were loose from suspension work I had done at another shop and they can’t do an alignment without the bolts being tightened. It would cost $522.00 for bolt tightening and alignment. My question was how did you align it in August because the suspension work and new tires were done at the end of July. Why didn’t you see the loose bolts in August when you did the original alignment. The whole reason I needed the alignment was because of the suspension work. They gave me a list of answers that didn’t make a whole lot of sense and when I asked point blank if it really cost $522 to tighten bolts and align a vehicle. The reply was yes with labor. This place is horrible. Makes me never want to purchase another KIA!! I have the original shop checking the bolts and I will find some place other than Kia to do the alignment. I plan to cut my losses with this place and I plan to tell all my friends and maybe even my enemies about the horrible experiences I’ve had with Son’s Kia of McDonough!!! Nobody deserves this quality of service. At least guarantee the work you did. I had all my receipts, they should have tightened the bolts( if this is true) and did the alignment that I paid for in August. They kept my car a whole week back then and never called with updates. If I hadn’t called them I might not have gotten my car back at all. Take a page from Chick- Fil-A!!! Customer Satisfaction!!! More

Please don't go here. This has to be one of the most unprofessional and downright ghetto environments that I have ever experienced. The sad part is that it wasn't always l This has to be one of the most unprofessional and downright ghetto environments that I have ever experienced. The sad part is that it wasn't always like this. I have been getting my car serviced here for almost 10 years and the last couple of years it has gone down. I went there to get an oil change and the next day my check oil light came on which was not on when I took it there. When I went back to check what the issue was seeing how it wasn't there prior to their "alleged" service. They came up with $5000 dollars worth of repairs that were coincidently all related to the oil. such as turbo engine oil leaks etc. When I asked why didn't you find all of these leeks seeing how you were just under there doing the oil change? The answer I was given was "it was bad timing" I have made an official complaint with corporate regarding the poor, sub-par, and unprofessional service. They then tried to charge me a $179 diagnostic fee for looking at a problem that was caused by them. When I asked to speak to the manager the young lady named Ebony at the front desk laughed at me. I would not recommend this dealership to anyone. This is a ghetto disgrace. More

Updated review (2 months after purchase): I am very regretful doing business with Sons Kia. My sales person Curtis was amazing, however the back end of doing business has been a nightmare. The dealersh regretful doing business with Sons Kia. My sales person Curtis was amazing, however the back end of doing business has been a nightmare. The dealership failed to pay my trade in's auto loan off within 20 days. I am now stuck paying the late fees, and other charges associated with the loan due to the dealerships negligence. After trying for over a month to resolve this issue, the dealership is not interested in helping with these fees from their doings. The dealerships communication skills are below subpar, and they do not value their customers. 0/10 take your business elsewhere. Note: My mother has purchased 2 vehicles from here, and I have bought from here also. We're loyal customers, and that does not matter to this dealership. More