Sons Honda

Great Experience My recent purchase at Son's Honda was Great Experience My recent purchase at Son's Honda was an amazing experience. I contacted the New Car Director-Ms Shanika Banks about purchasing a Great Experience My recent purchase at Son's Honda was an amazing experience. I contacted the New Car Director-Ms Shanika Banks about purchasing a new Honda. She referred me to the online stock and the Internet salesman -Genero. They made the entire sales process seamless from the start. The Finance Manager Derrick explained the the paperwork and payments. Nothing changed. No hidden cost!!!.. The staff is very professional and Knowledgeable. More

The entire Staff to include New Car manager, internet salesman and the Finance Manager were professional and accommodating. Genero was very knowledgeable about the 2019 Honda and the features. He made su salesman and the Finance Manager were professional and accommodating. Genero was very knowledgeable about the 2019 Honda and the features. He made sure I understood what I was buying.. no hidden costs or pressure. More

SOLD A LEMON AND REFUSED TO TAKE RESP In July of 2018, I bought a Used 2017 Chevy Malibu for my son to take to college. Within 6 months of owning the car, it broke down leaving my son stra In July of 2018, I bought a Used 2017 Chevy Malibu for my son to take to college. Within 6 months of owning the car, it broke down leaving my son stranded on highway between Atlanta and Selma AL. When I contacted the dealership, I was told, "Well it’s a man-made item, we have no control of what it will do". When they finally agree to attempt to fix it (mind you after I called relentlessly asking for help with matter), They finally attempted to fix the problem, only to have it resurface again (check engine light – engine kept misfiring), 3 months later. When I finally took it to an independent mechanic to investigate the problem, I was told that the engine was bad and was going out on the car. I got a 2nd opinion only to hear the same thing. I again went back to the dealership to ask for help to rectify the problem and made several attempts to speak with the GM (Freddie Felton). He avoided every meeting and never even attempted to follow up on the problem by telling one of the salespeople, "It’s her issue and her problem now”. Finally, I went to the dealership crying and practically begging for their help, only for them to try to trade me out of the car under such ridiculous terms that I would never have dared to buy anything from them again. I’ve asked several times for the maintenance records on the car prior to my purchase, of which they’ve never produced. As of recent, a technician at the local Chevrolet dealership confirmed what I had been told twice before; this car needs a new engine. I refuse to pay 8k for an engine on a 2017 Chevy Malibu that I’ve ONLY OWNED FOR A YEAR!!!!. It is unscrupulous and in bad conscience to sell a vehicle KNOWING that it’s in poor condition. What kind a dealership would take advantage of a single mother simply trying to purchase a car for their kid safe, and then operate in such low integrity that they won’t even stand buy this shoddy quality product. I’ve did my part: I’ve kept up maintenance (they have my records) and notified them every time the car broke down. Even now, the CHECK ENGINE LIGHT IS STILL ON! When I initially purchased the car, the finance guy discouraged me from getting an extended warranty by saying that since the car was still under factory warranty, I wouldn’t really need to pay more for the extended warranty, and I would come out better just buying the $200 maintenance plan. Much to my regret, I listened to him so now I’m stuck owing money on a car that I don’t feel safe driving because it operates poorly and even if I considered paying for a new engine, who can afford it?? I just don’t know when the engine will finally die. Any day it could break down on me. I wouldn’t buy a big wheel from this place, much less another car. NEVER EVER!!!!! More

Excellent customer service. Felt like family instead of customer. Great service provided proved. The moment you drive up, greeted with such kindness as well. Love it! customer. Great service provided proved. The moment you drive up, greeted with such kindness as well. Love it! More

Sorry Mark , I try opening the link, but could not get in But in my opinion you were 10’s in my book Excellent job But in my opinion you were 10’s in my book Excellent job More

Outstanding Son's is the best place to shop for a vehicle. I received outstanding customer service. Everyone was professional and knowledgeable about their prod Son's is the best place to shop for a vehicle. I received outstanding customer service. Everyone was professional and knowledgeable about their products. If I'm ever in need of another vehicle Son's will definitely get my business More

GREAT - Car maintenance services! At 0740, on a chilly morning, Ms. Terri met me with a smile and kindness! During her efficient check-in, I had questions about other services that she At 0740, on a chilly morning, Ms. Terri met me with a smile and kindness! During her efficient check-in, I had questions about other services that she answered patiently and satisfactorily! For a busy morning, my services were completed WAY FASTER, than other places I've gone to through the years for the exact same services, and Ms. Terri got me check-out quickly! Thanks, to all involved, for a great experience! More

Purchase truck Thanks to Carlton Harris and all the sales staff I had a fantastic buying experience for my truck. He is very professional, friendly and knowledgeabl Thanks to Carlton Harris and all the sales staff I had a fantastic buying experience for my truck. He is very professional, friendly and knowledgeable about Honda vehicles. He worked with me until I was happy with the deal and completely satisfied with the Honda truck I purchased! I would definitely recommend this dealership. More

all as it should be Jessica expeditiously processed my service request at the time of my appointment, all work was completed as expected and within a reasonable time. Fr Jessica expeditiously processed my service request at the time of my appointment, all work was completed as expected and within a reasonable time. Friendly and polite staff. Facilities are pleasant (although the coffee; ugh!). Prices are typical for a dealer. This is my second service visit to this dealership; all good so far. More

Carlton was awesome! Very polite, knowledgeable and professional at all times!! He made the car buying experience real easy, noooooooo pressure at all! Thanks Carlton!!! professional at all times!! He made the car buying experience real easy, noooooooo pressure at all! Thanks Carlton!!! More