Sons CDJR of Montgomery - Service Center

Awesome experience. Murry was a pleasure. He explained things so I could even understand . I didn’t feel pressured to spend any additional money. Awesome things so I could even understand . I didn’t feel pressured to spend any additional money. Awesome More

Great Service Department. With all the automobiles I’ve had Brewbaker has to be the best. The best sales and service. And their follow up is fantastic. had Brewbaker has to be the best. The best sales and service. And their follow up is fantastic. More

Good job to all there everyone all all all all all all all all all all all all all all all all all Why do I have to do 25 words min all all all all all all all all all all all Why do I have to do 25 words min More

Happy with service. no negative comments .service was done as prescribed. quick painless and easy. Wait time was minimal, for what had to be done. done as prescribed. quick painless and easy. Wait time was minimal, for what had to be done. More

Do not understand why it cost $392.00 to install side rails. Truck was in the shop for a little over 1 hrs. I’ll never have accessories put on at your dealership again. Your hourly rate is ridiculous! V rails. Truck was in the shop for a little over 1 hrs. I’ll never have accessories put on at your dealership again. Your hourly rate is ridiculous! Very disappointed that it cost me almost $1000 to buy rails and have them installed. Would have cost $250-300 aftermarket but had to use Dodge to now void my warranty!! More

Pacifica still not repaired. Has to go to the shop at least 1 more time. Unknown when because a firm date when the parts would be received could not be provided. least 1 more time. Unknown when because a firm date when the parts would be received could not be provided. More

Great service ran into a few hiccups with getting jeep fixed, but all was taken care of. My service rep Jallissa was great and got me back running. fixed, but all was taken care of. My service rep Jallissa was great and got me back running. More

I've only taken my car to the dealership for my service needs. I'm very disappointed that my complaints were not accurately documented when I needed them the most. A failed transmission is a progressive is needs. I'm very disappointed that my complaints were not accurately documented when I needed them the most. A failed transmission is a progressive issue. I've told them about several issues I've had since I purchased my car (brand new off the lot), but when Chrysler contacted Brewbaker (in hopes of receiving help with fixing my car), there was only about 1 documented issue associated with transmission issues. I thought that having my vehicle serviced at the dealership was the best and safest option. I felt that I could trust the mechanics and service department to thoroughly do their jobs, I have since learned otherwise. I've met several people who have the same concerns as I have. While standing at the service counter of another shop talking about my car, there was a woman standing behind me who knew exactly which service department I was talking about when I told of my concerns. More

My service experience was bad. I made an appointment to have my truck checked for the radiator reservoir, but when I arrived for the appointment I was told it would be 5 days before my truck could be seen have my truck checked for the radiator reservoir, but when I arrived for the appointment I was told it would be 5 days before my truck could be seen. I asked what was the purpose of making the appointment? The manager finally got involved and took my truck. Finally, 5 or 6 days later I received a text that my vehicle was complete. I picked it up and before I could make it to work, it was doing the same thing. It is currently back in the shop. Service department is not friendly or helpful. I am sure thus isn't the first time you have heard this. More

Truck would not start when I stopped for fuel after after leaving your service department. I never had this happen in 27k miles before I brought it in. By the way the service cost $1,270.00 leaving your service department. I never had this happen in 27k miles before I brought it in. By the way the service cost $1,270.00 More