Sommer's Buick GMC Subaru - Service Center

We have worked with this place for years and have been impressed with their very helpful, respectful, and problem-solving service department people. The people are good, active listeners and will ask thou impressed with their very helpful, respectful, and problem-solving service department people. The people are good, active listeners and will ask thoughtful questions when trying to diagnose possible problems. Often, we've been able to use loaner vehicles for jobs that took more than one day. From scheduling the service appointment to picking the car up, the process is pretty seamless. More

We purchased our Subaru Outback from Sommer's in December of 2015 and have always returned for scheduled maintenance. Customer Service is outstanding! of 2015 and have always returned for scheduled maintenance. Customer Service is outstanding! More

I asked to have the front wheel bearings replaced and have both the wheel speed sensors replaced. They replaced the rear wheel bearings instead. have both the wheel speed sensors replaced. They replaced the rear wheel bearings instead. More

The girl that was assigned to me was awesome. Great customer service. However I asked about a few rust spots on my 2019 forester and she told me that rust warranty is only for three years. Not v Great customer service. However I asked about a few rust spots on my 2019 forester and she told me that rust warranty is only for three years. Not very logical since cars don’t rust in three years! I have had three forresters and never had rust. I think Subaru should fix it. More

I have been very please with my service at Sommers. I was having a problem with one window that would not stay up. Technician found that the track was dirty causing the problem, cleaned the track and t I was having a problem with one window that would not stay up. Technician found that the track was dirty causing the problem, cleaned the track and told me how I could clean it if it ever happens again - no charge. Very impressed. Thank you! More

Work was done well. It took 3 days to get everything done (partly due to the need to order parts), but Sommer’s provided a loaner car. It took 3 days to get everything done (partly due to the need to order parts), but Sommer’s provided a loaner car. More

I have purchased 2 Subarus at Sommers and been going exclusively there for service for almost 15 years. Their service is of the highest quality and I trust them to be fair and honest with me. exclusively there for service for almost 15 years. Their service is of the highest quality and I trust them to be fair and honest with me. More

Very happy with the tire change. Got a good price for very high rated tires for all weather driving. Only issue was the battery cable ends were left very crusty after routine service Got a good price for very high rated tires for all weather driving. Only issue was the battery cable ends were left very crusty after routine service and oil change. Other wise I would have gave it a 5 star. More

Very helpful in the purchase of a new Outback and when we began hearing noise from the backend during the extreme cold weather, they did not dismiss us, but instead made an appointment and checked all compon began hearing noise from the backend during the extreme cold weather, they did not dismiss us, but instead made an appointment and checked all components. Good and honest service has been hard to find over the years. So far, we are hopeful that Sommer’s is that place. More

I appreciate the follow-up from Sommers after we had an unfortunate situation with a dead battery here in Florida. The first person who jumped the battery did not explain that when we came to a stop sign, unfortunate situation with a dead battery here in Florida. The first person who jumped the battery did not explain that when we came to a stop sign, the car would die. We had to call for another two truck. The second person who had us follow his two truck to Auto Zone had a lot of difficulty finding our location while we were stuck in traffic. I did have a check-up before we left for Florida & never saw any indication that the battery had expired. I know that if this situation had happened in Mequon, Sommers would have handled the situation more favorably. Joanne Ksicinski More