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Sommer's Buick GMC Subaru - Service Center

Mequon, WI

4.5
117 Reviews

117 Reviews of Sommer's Buick GMC Subaru - Service Center

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April 23, 2025

Service was prompt and efficient. I asked a sales rep to call me about ordering a 2026 Crosstrek but no one called me back😢 More

by krodberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service person was great
April 14, 2025

This is my second vehicle from this dealership. And this past visit is the first time I have been very disappointed in the service. I had the 30,000 mile check up done. I will not judge the dea More

by bethdani5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
April 08, 2025

The deaelership got my car in on short notice and was throrough in its evaluation More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Soulimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Sorry won't be back. 2 hours for an oil change for the extravagant price just not worth it. Your service staff was very apologetic and were put in a position to handle a More

by pc
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
Apr 07, 2025 -

Sommer's Buick GMC Subaru responded

Hi PC, thank you for the comments, we apologize for what you have described. We would be happy to correct the instance that you have described here - we checked with our cashiers on duty over the last bit of time and they said that that they have not received feedback about delays in our quick service. Nonetheless, would love to know when it happened, check on it, and correct it. Please do contact me and I will help, Grant Sommer, Sommer's Auto, 262.242.0100. gs@sommersautomotive.com.

February 26, 2025

Outstanding work by all involved from initial arrival to completion of oil change and tire rotation. The female greeter was at the top of her game!! Friendly and informative and most importantly caring dur More

by JT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah services
February 11, 2025

Sommer's has great service and a wonderful friendly staff. Great place to have service done. More

by llarson6054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 15, 2025

Sommers’ staff has consistently high levels of professionalism and excellent communication skills. Service is quick and efficient. More

by LoryJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Duhnke
January 11, 2025

Information given was excellent. Estimated time for service was met. Service person was polite and gave excellent information. More

by ccabelka64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schellhase
January 06, 2025

Sommers’ teams are always professional, helpful and courteous. Our family has purchased several cars here and each experience has been excellent. I recommend Sommers with no hesitation. More

by String22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Higgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Always friendly and courteous, usually able to let you know approximately how long it will take to complete the job. More

by max.sommerfeld8920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?Don't know.
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