Sommer's Buick GMC Subaru

Fair, knowledgeble help with warranty! Bought our Outback Limited 2.5i from Sommers in 2015, Mark was a helpful and knowledgeable sales rep. Two years later, we had already hit 36,000 mile Bought our Outback Limited 2.5i from Sommers in 2015, Mark was a helpful and knowledgeable sales rep. Two years later, we had already hit 36,000 miles on odometer, and about to lose our factory bumper to bumper coverage. After finding out the coverage we got mailed covered "basics" and not all the gizmos ("eyesight", etc.) we went back to Sommers to discuss with them. Anthony and Michael in the finance department were most helpful and showed us the different plans. We got the plan we needed to cover the basics and electronics at a fair price. Shout out to you, Michael for walking us through it. More

Great experience! We purchased our first Subaru, a 2014 Forester Limited and the experience at Sommer's was excellent. No pressure with friendly staff! We would defin We purchased our first Subaru, a 2014 Forester Limited and the experience at Sommer's was excellent. No pressure with friendly staff! We would definitely recommend Sommer's to our friends and family. More

Team Effort Being limited with time and having a very fluid schedule with my job meant last minute changes. Sometimes those changes weren't always communicated a Being limited with time and having a very fluid schedule with my job meant last minute changes. Sometimes those changes weren't always communicated as well as they could have been, however Michael Christiano, Omar, and others REALLY stepped in and picked up the ball effectively. Appreciated the vehicle and accessory delivery by Seth and his thoughtful time in going over the vehicle and it's features. More

No pressure, friendly, knowlegable Decent "no haggle" price, but still willing come down because of a good price on a similar vehicle at another dealer. Omar (salesman), took the time Decent "no haggle" price, but still willing come down because of a good price on a similar vehicle at another dealer. Omar (salesman), took the time to go online to compare the other cars I was considering. Test drive was no pressure, he wanted to know what I was looking for, not telling me this was the perfect car(how many times have I heard that?). I really enjoyed talking with Omar. They offer great extra warranty options separately or none at all, no pressure. Doing the paperwork was a snap. Michael (business manager) was very accommodating with payment options and knew the process step by step, making sure I knew what each piece of paper was and that I was comfortable with my purchase. Couldn't be happier with the experience, I look forward to going back when I want to buy/trade-in for a new model. More

mistakes corrected!!! Customer service as it should be. There were some service issues. However, Grant contacted me shortly after being made aware and promptly explained the circumstances and corrected the There were some service issues. However, Grant contacted me shortly after being made aware and promptly explained the circumstances and corrected the issue. Grant did more than enough to earn my business. Things happen in life, that's a fact. It's how you deal with it that shows your true character. Sommers clearly stands by their service. I will definitely be going back. More

Brandon Springer I did not have a positive experience with salesman Brandon Springer. He kept critical information from me in an attempt to make the sale, which felt I did not have a positive experience with salesman Brandon Springer. He kept critical information from me in an attempt to make the sale, which felt slick and dishonest. Despite my not purchasing the car, Michael from finance was great. I have nothing against the dealership. More

First time dealing with them They were really accommodating and willing to work with us. They found what we needed and met us half way in order to close a deal. They were really accommodating and willing to work with us. They found what we needed and met us half way in order to close a deal. More

Purchased a car at Sommer's I bought a Legacy at Sommer's and the salesman, Alex, really knew the in's and outs of the car. He was accommodating and not pushy. I told him my n I bought a Legacy at Sommer's and the salesman, Alex, really knew the in's and outs of the car. He was accommodating and not pushy. I told him my needs and wants and he was able to find me the car I needed very quickly. When there was a concern inside my car after I purchased it, He was able to set up my service in a timely fashion. More

a new owner!! New car buying can be a buyers remorse experience. Not here at Somers Suburu. All personnel were personable-helpful-not rushed-knowledgeable. Ask f New car buying can be a buyers remorse experience. Not here at Somers Suburu. All personnel were personable-helpful-not rushed-knowledgeable. Ask for Alex and you won't be disappointed.. All personnel show interest in an individual. A personal touch that goes a long ways. There's follow up to assure one's satisfaction. All personnel make you feel come. That's not true all over. More

Recent Impreza service I think one of the best measures of performance is how a dealer/service department responds, when an unusual issue crops up. Sommer's Subaru excel i I think one of the best measures of performance is how a dealer/service department responds, when an unusual issue crops up. Sommer's Subaru excel in this regard. I recently had an issue with intermittent power steering on startup. Sommer's service department took the time to find the root cause and fix it, asking for help from the tech line and Engineering as needed. I was able to use a loaner car during the repair, and of course it was fixed under warranty. The 2016 Impreza is my 3rd Subaru bought or leased from Sommer's. Though problems have been relatively rare in general, Sommer's have gone out of their way not only to make effective repairs, but also to ensure customer satisfaction. I recommend them highly for Service (and Sales). More