Sommer's Buick GMC Subaru

Will find another Subaru dealer Haven't had any experience with the sales department, but my experience with the service department leaves a lot to be desired. Came in with a check e Haven't had any experience with the sales department, but my experience with the service department leaves a lot to be desired. Came in with a check engine light that they said would be fixed by installing a new catalytic converter. The light came back on within a week. In the months since they've been unable to diagnose the problem with my engine despite having "Master Technicians" and the vehicle's computer system. Just today I was in for scheduled maintenance. It's just an overpriced oil change. Services I was told over the phone would be completed were not done. Shame on me for not getting the quote in writing, but the only reason I scheduled with them was because of what I was sold over the phone. They didn't even get the oil I requested right. I'll avoid going here for any future service, and when it's time to buy a new Subaru you can be sure that I'll go out of my way to avoid Sommer's and recommend my friends do likewise. More

Helpful and reliable staff Joe P., Omar, and Michael were all very helpful in our car buying experience. I would recommend this dealer to others. They have competitive prices a Joe P., Omar, and Michael were all very helpful in our car buying experience. I would recommend this dealer to others. They have competitive prices and friendly staff. More

Amazing customer service I recently purchased my 2nd Subaru from Sommers. I live in Illinois and travel over 100 miles to get there because I know the quality of the experienc I recently purchased my 2nd Subaru from Sommers. I live in Illinois and travel over 100 miles to get there because I know the quality of the experience this dealership provides. I elected to do the registration in Illinois. Michael Christiano, Business Manager, gave me the information I needed to take to the DMV. He contacted me on several occasions to make sure things were going as planned. Illinois DMV required another form so I called Michael who promptly gave me the name and number at the State of Wisconsin dept. My registration was completed thanks to his expertise! I could not thank him enough , he said it's just the way Sommers provides customer service. I say Sommers is AWESOME and so is Michael! More

Professional I found the experience of buying a new car at your dealership outstanding. All of my questions were answered and there was not any high pressure sale I found the experience of buying a new car at your dealership outstanding. All of my questions were answered and there was not any high pressure sales tactics. More

Excellent experience Alex was a pleasure to work. Received a great price with no haggling via e-mail and phone. Financing process was also very straight-forward and quic Alex was a pleasure to work. Received a great price with no haggling via e-mail and phone. Financing process was also very straight-forward and quick. More

New car purchase Working with Alex was so simple and easy. He explained everything well and went through a few vehicles with me to find the right one. I appreciated ho Working with Alex was so simple and easy. He explained everything well and went through a few vehicles with me to find the right one. I appreciated how easy going Alex was and he wasn't pushy. I needed a new car after mine was totaled and Alex made the process stress free. More

Great Buying Experience Very Relaxed no pressure great selection of newer used cars. Very friendly staff . Test ride was very informative knowledge of controls was impressive Very Relaxed no pressure great selection of newer used cars. Very friendly staff . Test ride was very informative knowledge of controls was impressive and informative. This is the. Best used car purchase I have made. I have recommended sommers to friends and family More

Friendly and zero pressure Working with this dealership was an absolute pleasure. Everything was very low pressure versus other dealerships that I went to. The first offer that Working with this dealership was an absolute pleasure. Everything was very low pressure versus other dealerships that I went to. The first offer that they gave me was incredibly fair. Overall, I'm incredibly satisfied with my vehicle and I am confident that the service going forward will be great. More

Wonderful team at Sommers Subaru! My initial internet inquiries were taken care of by Jennifer. Her follow-up was timely and thorough. We went back and forth several times. When my My initial internet inquiries were taken care of by Jennifer. Her follow-up was timely and thorough. We went back and forth several times. When my wife traveled from Rockford, IL to Mequon, WI and stopped by in person, she met with Grant & Cory. I was still in Rockford, and Cory responded to my follow-up questions, what-if scenarios in a timely fashion. I journeyed to Mequon and with my wife, visited the dealership for our appointment. We were greeted by many personable staff members, received a fair deal on our trade-in and my wife finally got her long-awaited Outback!! It's nice seeing a family business being serviced by 2nd & 3rd generations in a successful, fair & friendly professional manner, and we look forward to a long-term relationship with Sommers! Steve Hartenberger, Rockford, IL More

Outstanding Customer Service!! I highly recommend Sommer's for the purchase of a Subaru. I travelled all the way from Michigan simply due to Sommer's professionalism, dedication to I highly recommend Sommer's for the purchase of a Subaru. I travelled all the way from Michigan simply due to Sommer's professionalism, dedication to finding me the right car, and the ease of purchasing the car...even when I live out-of-state. The communication was clear and they notified me of everything I needed in order to make the 6hr drive and leave with a vehicle. I wish all dealership's were this great! More