Sommer's Buick GMC Subaru
Mequon, WI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service was scheduled to resolve a mysterious issue causing a power drain in my Outback. I was so pleased by the ease of making the appointment, the communication with the service team throughout the w causing a power drain in my Outback. I was so pleased by the ease of making the appointment, the communication with the service team throughout the whole process, and the speed in which my vehicle is fixed and returned. I was also able to pay online, which sped up the checkout process. My service manager (Eric) came out to discuss the repair with me afterward to ensure I understood what happened and how it was fixed. Overall, a great experience! Thanks! More
I’ve had my car serviced at many different dealerships and Sommer’s by far, stands out as a dealership that cares and one you can trust. and Sommer’s by far, stands out as a dealership that cares and one you can trust. More
I’ve had my car serviced at the dealership since I purchased it. The waiting area is neat and clean. I had an appointment and was taken on time. I would recommend it. purchased it. The waiting area is neat and clean. I had an appointment and was taken on time. I would recommend it. More
Zero stars if I could. Do not purchase a certified pre owned vehicle from this dealership. Period. They sold us a certified vehicle that broke down and was not drivable wit Do not purchase a certified pre owned vehicle from this dealership. Period. They sold us a certified vehicle that broke down and was not drivable within 3 days of owning it. I will not recommend Sommers to any friends or family members and will never do business with them again. I have requested to speak to a manger several times at this point and have yet to hear from anyone. I do not feel comfortable driving this vehicle or letting any of my family members drive it. Would you let your daughter or family drive a vehicle that you didn’t think was safe? Just wanted to provide an update.. it is now 5 months later, 30,000 miles on the “certified” pre-owned vehicle I bought here. I was now informed of an oil leak after getting a routine oil change done. I have large oil spots in three different locations in my driveway that will take time to remove. Sommers GMC continues to minimize the severity of this issue on a pre-owned vehicle I bought from them. They continue to tell me “the vehicle is under warranty” … for now it is. That warranty doesn’t last forever and when it’s expired and I continue to have these issues with the vehicle. It’s my wallet that gets hit. This car is simply a piece of junk and Sommers refuses to take responsibility for after “certifying” it. Don’t waste your money here, you have lost my business along with anyone and everyone I know. I will be sure to go out of my way to let people know how much of a scam this dealership is. More
Very up-front about the transaction, and very accommodating. Most important, he got me the trade-in price that I thought was fair. He made it work despite the resistance from the used car honch accommodating. Most important, he got me the trade-in price that I thought was fair. He made it work despite the resistance from the used car honcho at the dealership. More
Salesperson (Joe) not to persuade me to purchase. Explained the futures of the vehicle that I was interested. Explained the futures of the vehicle that I was interested. More
Awesome dealership to do business with. Professional, but yet very friendly and helpful. I felt important and they took the to help me out even though my first visit was only to test drive Professional, but yet very friendly and helpful. I felt important and they took the to help me out even though my first visit was only to test drive the crosstrek. Jim Naus was just a great person to work with. He followed up every monday with the status of my vehicle. Even after my purchase, he still did follow ups. Just an overall great person to have a easy conversation with. More
I've experienced consistent high hospitality service level at Sommer's for over 9 years of sales and service. My sales experience with Jim Naus was excellent. I appreciated his attentive but no pressure level at Sommer's for over 9 years of sales and service. My sales experience with Jim Naus was excellent. I appreciated his attentive but no pressure approach, always checking in if questions and very responsive. We took the time to compare several models and Jim did a great job of leveraging the tools at the dealership, but also taking me out into the lot to compare vehicles in person. I'm a happy customer. More