Sommer's Buick GMC Subaru

mistakes corrected!!! Customer service as it should be. There were some service issues. However, Grant contacted me shortly after being made aware and promptly explained the circumstances and corrected the There were some service issues. However, Grant contacted me shortly after being made aware and promptly explained the circumstances and corrected the issue. Grant did more than enough to earn my business. Things happen in life, that's a fact. It's how you deal with it that shows your true character. Sommers clearly stands by their service. I will definitely be going back. More

Brandon Springer I did not have a positive experience with salesman Brandon Springer. He kept critical information from me in an attempt to make the sale, which felt I did not have a positive experience with salesman Brandon Springer. He kept critical information from me in an attempt to make the sale, which felt slick and dishonest. Despite my not purchasing the car, Michael from finance was great. I have nothing against the dealership. More

First time dealing with them They were really accommodating and willing to work with us. They found what we needed and met us half way in order to close a deal. They were really accommodating and willing to work with us. They found what we needed and met us half way in order to close a deal. More

Purchased a car at Sommer's I bought a Legacy at Sommer's and the salesman, Alex, really knew the in's and outs of the car. He was accommodating and not pushy. I told him my n I bought a Legacy at Sommer's and the salesman, Alex, really knew the in's and outs of the car. He was accommodating and not pushy. I told him my needs and wants and he was able to find me the car I needed very quickly. When there was a concern inside my car after I purchased it, He was able to set up my service in a timely fashion. More

a new owner!! New car buying can be a buyers remorse experience. Not here at Somers Suburu. All personnel were personable-helpful-not rushed-knowledgeable. Ask f New car buying can be a buyers remorse experience. Not here at Somers Suburu. All personnel were personable-helpful-not rushed-knowledgeable. Ask for Alex and you won't be disappointed.. All personnel show interest in an individual. A personal touch that goes a long ways. There's follow up to assure one's satisfaction. All personnel make you feel come. That's not true all over. More

Recent Impreza service I think one of the best measures of performance is how a dealer/service department responds, when an unusual issue crops up. Sommer's Subaru excel i I think one of the best measures of performance is how a dealer/service department responds, when an unusual issue crops up. Sommer's Subaru excel in this regard. I recently had an issue with intermittent power steering on startup. Sommer's service department took the time to find the root cause and fix it, asking for help from the tech line and Engineering as needed. I was able to use a loaner car during the repair, and of course it was fixed under warranty. The 2016 Impreza is my 3rd Subaru bought or leased from Sommer's. Though problems have been relatively rare in general, Sommer's have gone out of their way not only to make effective repairs, but also to ensure customer satisfaction. I recommend them highly for Service (and Sales). More

Great Job Gordy! Gordy is not your typical car salesman! Here's a guy that will talk to you honestly without trying to "get you into something". My wife and I bough Gordy is not your typical car salesman! Here's a guy that will talk to you honestly without trying to "get you into something". My wife and I bought a Buick Enclave CXL from him, and we couldn't be happier! Nice vehicle, and I'd recommend the Enclave to anyone looking for a safe, reliable, comfortable means of travel! He made sure that we got ALL our discounts at time of sale, and he's stayed in touch with us throughout the years to make sure we're still happy with our Buick. Go to Gordy first for your next car or truck! THANKS AGAIN More

Excellent Omar is the best! Helped us a lot. Had a wonderful experience. Hope to stick with Sommers in the future as well. We are a happy customer! Omar is the best! Helped us a lot. Had a wonderful experience. Hope to stick with Sommers in the future as well. We are a happy customer! More

Great sales person without the typical sales pitch Alex is a helpful salesperson without the typical high pressure sales pitch. He did not waste my time, as he knew that I had little to spare. He is p Alex is a helpful salesperson without the typical high pressure sales pitch. He did not waste my time, as he knew that I had little to spare. He is proud of where he works and the product he sells. I felt very comfortable buying my car from Alex at Sommer's Subaru. More

sold me a lemon Feb of 16 I bought a 09 arcadia from them. 4 days later it started misfiring on me and the engine light came on. Called the sales man took car in and Feb of 16 I bought a 09 arcadia from them. 4 days later it started misfiring on me and the engine light came on. Called the sales man took car in and they replaced the timing chain, picked car back up and on the way home started doing the same thing called back, took truck back again and it was now one of the ignition coils were bad, So they replaced it with no charge to any of the work, Then a few months later it started happing again, and at this time I asked to be taken out of this car and wanted a different one, and also at this time the brake switch went . and now this is in May of 16 . the sales man was working with me to get me out of the vehicle but came back and said that that bank was going to double my interest rate so I would not be able to afford a different vehicle, Instead they replaced 2 more ignition coils and the brake switch. for no charge, I wanted them to change all the coils but they said the other ones were fine. So now here we are beginning of January 17 and the car started doing the same thing again, I took it to my mechanic and he said that it was the coils again, I called Summer and took the car back again, now being the 4th time for the same thing in less then a year, They come back and say that it is now the other 3 coils, and the catalytic converter, and that I needed some other serving and it would cost me $3200.00 and that that was nothing they could do because it was the other coils that were bad and they couldn't get me out of the car cause I had put to many miles on it. I then did not have the work done there but took to my mechanic and he said that It was #5 again which was replaced once already by Sommers but they never said that that one was bad again. 5 out of 6 coils have now been replaced and one of them twice.It was also replaced by an aftermarket part not a gm part. and I just found out that the brake switch is bad again which they also replaced once, I have not had this car for even a year yet and has been nothing but trouble for me I also do not live close to the dealership so it also have been a huge inconvenience for me to travel back and forth. In the beginning they were very helpful with the problems but now since I have put on some miles to the car they will no longer help. I have been a loyal customer this is the 2nd vehicle I have bought from them and would have gone back in the future but now I will never buy another vehicle from them again. More