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Sommer's Buick GMC Subaru

Mequon, WI

4.8
1,302 Reviews
Sommer's Buick, GMC, Subaru and Pre-Owned Super Store has served tens of thousands satisfied customers over our 60 year period. We have become a top volume Subaru, Buick GMC and used car dealership because of the way we treat our customers. Making car buying an easy and fun experience is our goal. We are here to accommodate you. It should be a positive experience and you should feel like you received more than what you paid for.
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7211 W Mequon Rd

Mequon, WI

53092

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Showing 1,302 reviews

March 28, 2013

We purchased a 2010 Subaru Outback from Mark back in October, and when the time came to find a "new" used car for our family, the first call was to Mark. He has been a pleasure to work with on our firs More

by jonahlev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 26, 2013

I have never been so impressed with a dealership more that sommers. I worked with the salesman George Katsafanas and he was a pleasure to work with..I would definitely recommend him. All the staff was v More

by louienlt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Katsafanas
March 26, 2013

I should have wrote this about Alex last year after I worked with him for several weeks on the purchase of a used Subaru. He was knowledgeable, extremely friendly (never pushy) and even though he did no More

by brettfavre4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 18, 2013

Adam was extremely helpful in ordering my 2013 Wrx. He gave me great advice on what features i might like with out being pushy about it. He got me a great price on the WRX and i could not be more pleased More

by badgrandntl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 08, 2013

Well informed and knowledgable staff. Best prices and Well informed and knowledgable staff. Best prices and selection of Subaru's around. I was overly joyed by the complimentary cookies and coffee. I More

by Joeevers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glass
March 02, 2013

I have never been to Sommers Dealarship before b/c I live is a city about 45 minutes away. It is a very professional setting and I was greeted by friendly staff. The sales person, Wyn Gary was very knowledge More

by Lubbers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 01, 2013

The whole staff was very friendly and accomadating to my needs, the facility was very neat and clean as well. Even though the dealership is an hour and half away from my house, I would still recommend it to More

by Sommers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stu Zak
February 27, 2013

horrible customer experience.. michelle, the finance manager, has been a nightmare to deal with.. shes super friendly until you decide you don't want the extended warranty she tried to sell us for $2500 More

by spencerjshimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
wyn and michelle (finance manager)
Mar 14, 2013 -

Sommer's Buick GMC Subaru responded

I worked with Spencer on this situation, he did update his review on another site which is posted below. I know we didn't meet the standards for effective communication and I apologized for this....we have not succeeded if we did not meet/exceed expectations of our customers. I'm glad we were able to clarify and resolve the other issues. We really appreciate the business and hope you enjoy the vehicle. Best, Grant Sommer Updated - 3/6/2013 i wrote a previous review on here about sommers auto.. since that point, i have gotten a call to get everything squared away.. while im still not blown away, and obviously i know they are responding the way they are because of my bad experience here and reviews i wrote online. They got me the tracking number for the package and it was sitting at my apartment complex for 2 days.. still got shipped out almost a week late, but i did at least get the package. and the financing department didn't screw up, it was lack of communication that caused that, so that is no longer a concern. while im rating it 2 stars better then before, because they have tried reaching out to me and they did sound sincerely apologetic. not sure i will be back here, but glad they have a management team that cares about the customers and their experience.

February 26, 2013

Alex was such a professional. He made car buying actually pleasant. He's easy-going, knowledgeable and intuitive. I could not of been happier. I will be a repeat customer, thanks to him (and Chad More

by KimDonner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 21, 2013

Josh was extremely helpful to my wife and I in purchasing our first car. He was very honest and knowledgeable with all of the vehicles and made our experience easy. We are glad to have worked with Josh and More

by ajax12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Prununske
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