Somersworth Nissan

Carey Riblett is an outstanding salesman. His easy, no pressure manner made the car buying experience an absolute pleasure. However the service department and management of the dealership put a quick e pressure manner made the car buying experience an absolute pleasure. However the service department and management of the dealership put a quick end to the pleasure. After test driving the pre owned vehicle I was about to purchase, I noticed that it severely pulled to the right. I was assured that this would be corrected before I took possession of the vehicle. After the paper signing ceremony (including the purchase of an extended service warranty), while driving my new purchase home I noticed that it still pulled to the right (apparently they don’t feel the need to actually do or check their work). When I called to ask why the front end alignment hadn’t been done I was told that it must have “slipped through the cracks” and was invited to make an appointment for them to fix it while I waited. I indicated that driving there and waiting for them to fix what was supposed to have already been fixed was entirely unacceptable, and further added that since I had absolutely no confidence in their service department at that point and would like to cancel the service contract. The offer to fix the vehicle was immediately retracted and I had to go back to the dealership to sign a paper canceling the service contract for a pro rated refund with an added $50 “administration fee” which would be effective in about eight weeks. I ultimately got the work done at a local garage. My daring to not comply with their way of doing things cost me around $200. For an excellent car buying experience, I highly recommend this dealership. For iffy service and vindictive, game playing management, you’re really rolling the dice here. More

I just wanted to take the time to say what a wonderful experience I had working with Shawn Kamieneski, he indeed is the most thoughtful and friendliest young man I have ever had the pleasure of buying fro experience I had working with Shawn Kamieneski, he indeed is the most thoughtful and friendliest young man I have ever had the pleasure of buying from. He never once made me feel pressured into buying anything and took the time out of his busy schedule to and sincerely tried his hardest to make me feel like I was the most important person, and help me get the best deal I could possible. So this is my thank you to him! Your bosses should be proud to have you on their team! I am going to recommend him and this dealership to my friends and family, absolutely! More

I have been going to Somersworth Nissan for over 10 years now and I just recently purchased my 8th vehicle from them. In each purchase experience, Shawn has worked with me to find or order the exact vehicle now and I just recently purchased my 8th vehicle from them. In each purchase experience, Shawn has worked with me to find or order the exact vehicle I was looking for at the time. There is *never* a forced feeling to buy and *always* a comfortable experience negotiating price, financing, or payment options. From vehicle selection to delivery, Somersworth Nissan goes 110% with each and every step in the process. Many folks may never find themselves being loyal (or wanting to be loyal) to a dealership or brand, but Somersworth Nissan and their staff will make you want to go back again and again. You will not go to another dealership after buying with Somersworth Nissan. More

I have purchased several cars, and by far purchasing from Somersworth Nissan has been my best experience. I was told upfront that they would not be undersold by another dealership - and they were right. Ge Somersworth Nissan has been my best experience. I was told upfront that they would not be undersold by another dealership - and they were right. Getting a good price on a quality car is only part of the equation. Here is what set this experience apart from other dealerships. The first day I owned the car, I ended up putting 4 scratches on the roof - due to an incident with a garage door opener. When I brought the car in a few days later, Shawn (the salesman) met me outside to show me how the car starter worked. When I showed him the scratches, he took the car into the shop guys who proceeded to buff them out and repaint the scratches. No extra charges. They had no reason to do this, other than their expectation is that they will treat customers like gold - and they do! More

I have purchased 10 new vehicles in my life and this dealership meets or exceeds every one of them in every category. The facility is clean, very well-lit, and comfortable; the staff is professional, co dealership meets or exceeds every one of them in every category. The facility is clean, very well-lit, and comfortable; the staff is professional, courteous to a fault, and highly customer-service oriented; and the process of buying a new car was efficient and painless. My salesman, Cary Ribblett had exceptional product knowledge, and was a delight to work with. Nissan makes great products, and this dealership is a great complement to those products. Top notch all around. I highly recommend this dealership. More

Good guys and dealerships do still exist!!! Felt like family and never felt pushed from the minute we walked in, until we left...with a great used car! Great atmosphere, great inventory, great knowledge, family and never felt pushed from the minute we walked in, until we left...with a great used car! Great atmosphere, great inventory, great knowledge, and great service. I would recommend this dealership to anyone! More

We just bought a 2010 Nissan Pathfinder at Somersworth Nissan and were delighted with the experience. We are 19 year Nissan owners, who encountered an unpleasant manager at the dealership that we formerly Nissan and were delighted with the experience. We are 19 year Nissan owners, who encountered an unpleasant manager at the dealership that we formerly patronized. We still wanted a Pathfinder, which we consequently purchased in Somersworth. We prepared for our visit with e-mails and phone calls to and from the owner, Bob Forget, and sales manager, Dan Forget. The salesman, Ethan Clark, was informative, low-key and handled our purchase experience perfectly. We drove home two hours later with our new vehicle. More

This was my second vehicle that I purchased from Somersworth Nissan. Cary Riblett was a very impressive salesman. I felt NO pressure from him before the sale. What I especially love about this de Somersworth Nissan. Cary Riblett was a very impressive salesman. I felt NO pressure from him before the sale. What I especially love about this dealer is that you don't have countless managers overseeing what the salesman do. Cary simply got permission from one of the owners on price, and the finance manager with the financing of the car(who happened to be my salesman from years ago). I certainly learned how to negotiate much better in my second buying experience, but Cary handled my difficulty with 100% class. I would recommend this dealer to anyone interested in buying a Nissan. More

My purchase of a 2010 Frontier on 11/27 from Cary Ribblet was my first experience with Somersworth Nissan. I had good recommendations from two friends who had bought Nissans there in the past. The whole ex was my first experience with Somersworth Nissan. I had good recommendations from two friends who had bought Nissans there in the past. The whole experience was very professional, low-pressure, and helpful. Cary answered all my questions, set me up with a tour of the facilities, and contacted me several times by phone and email both before the sale and especially afterward to thank me for the business and be sure all was well. I just brought the truck in for a complimentary 30-Day inspection / washing / cleaning. Everything is going great with the truck so far, and everyone I have met at the dealership has been very patient, helpful, and professional. At this point, I would highly recommend both Somersworth Nissan and Cary Ribblet. More

Top to bottom this is one of the best dealers I've seen. My 2009 Pathfinder is the best vehicle I've owned and the customer experience was outstanding as well. I call it a customer experience and not a sal My 2009 Pathfinder is the best vehicle I've owned and the customer experience was outstanding as well. I call it a customer experience and not a sales experience because unlike most dealers you don't get sold. You get the experience you want as a customer. This dealer takes great care to hire associates that are professional, patient, and informative but never pushy. No lot lizzards here. My salesman, Shawn, went out of his way on numerous occasions to make me happy. I felt bad for the guy because I was not an easy customer. A friend of mine recently bought a Frontier from him and was equally impressed. Shawn stays in touch with you throughout the selection process and follows up periodically after the sale. The waiting area is also important to me. The entire facility is new and they created a great waiting area with wifi, separate kids area, and a window to the service bays. The service center has the latest and greatest equipment, is very clean, and well lit. A service center like this helps them attract and retain the best talent. Happy technicians equal happy vehicles. You also get to drive right into the garage so you never have to step outside. J.P. will take great care of you in service. Deal only with him for the best experience. Great experience all around due to great people and a fantastic facility. More