Somersworth Nissan
Somersworth, NH
Filter Reviews by Keyword
By Type
Showing 593 reviews
Horrible customer service. Lewis was condescending and cocky, talked over me to my husband the entire time, even tho the car was for me. Brandon was just as bad, pressuring me into buying a car even tho i cocky, talked over me to my husband the entire time, even tho the car was for me. Brandon was just as bad, pressuring me into buying a car even tho it wasn't what I wanted, which I told him. Told me that I should be lucky to get such a good deal and if I didn't buy the car I was "stupid." Ummm no, jerk, I'm not paying $$ for a car I hate. Don't go here unless you want to be talked down to and treated like crap. These guys are the WORST!!!!!! Oh and they brag about being the youngest Nissan franchise owners in history.....it shows cause you're immature and unprofessional. I would have given this place ZERO starts if I could have. More
I went for a test drive and was not pleased with the sales associate I had and then proceeded to call me far to often to make sure I wasn't planning on moving up my 6m-1yr time line. After my experienc sales associate I had and then proceeded to call me far to often to make sure I wasn't planning on moving up my 6m-1yr time line. After my experience I went and bought another car at another dealership and my husband deiced to buy a new car and went to this dealership b/c they had more stick shifts on the lot. After buying the car there he realized that the windshield was severely scratched and they neglected to put on the extra car sealant that he paid for. It took 2 weeks to try to get it resolved and in that time he because fed up and turned the car into another dealership and went for a lease with them. More
Jason did an excellent job getting my pathfinder in and out of the shop on the same day I called requesting service. I live in Florida but was in New Hampshire for the summer. He informed me of a recall on out of the shop on the same day I called requesting service. I live in Florida but was in New Hampshire for the summer. He informed me of a recall on my vechile as well which he took care of. He was very intelligent, straight to the point and offered to have the shuttle take me someplace for lunch. I have never received such kind service. I wish the Florida Nissan dealerships took after this one! More
As Frank on Everbody Loves Raymond says--"Holy crap!" I never expected such a friendly, cooperative group of people AT A CAR DEALERSHIP! If they're NOT selected as the best Nissan dealership in crap!" I never expected such a friendly, cooperative group of people AT A CAR DEALERSHIP! If they're NOT selected as the best Nissan dealership in New England I'd be shocked. J C, Nottingham, NH More
I purchased my Nisson Juke at Portcity Nisson but have all my service work done at Somersworth Nisson due to the fact there service is excellent. They are very polite, wonderful to work with. I will alw all my service work done at Somersworth Nisson due to the fact there service is excellent. They are very polite, wonderful to work with. I will always recommend everyone to your facility. People stop to ask me about my car. My comment to everyone is to go to Somersworth Nisson they have the best service department. I can't express enough to you how WONDERFUL they treated me. If you need any additional information feel free to call me (603)842-4384 or email pameladalton37@yahoo.com You currently have the BEST service advisors any dealership would love have. I hear so many people complain about the service they receive at there dealership including Portcity Nisson. My responce to these people is you should have gone to somersworth Nisson. Sincerely Pamela Dalton More
We visited Somersworth Nissanin search of a new Xterra. We had had a bad experience at another dealership and were somewhat wary, but Shawn made us feel very comfortable. He showed us the car we were inter We had had a bad experience at another dealership and were somewhat wary, but Shawn made us feel very comfortable. He showed us the car we were interested in, and did not try to talk us into another vehicle, which we appreciated. After we agreed on a price for the car, Brendan got us a fantastic interest rate from our preferred lender. Overall, we were extremely pleased with our experience and would happily recommend Somersworth Nissan. More
Bought a new Armada from this dealership in 05, a Titan in 06 that had 30K miles on it. Armada was in for service more times than I could count, after warranty ran out the big stuff started falling apart, in 06 that had 30K miles on it. Armada was in for service more times than I could count, after warranty ran out the big stuff started falling apart, wheel bearings, exhaust fell off (50,000 mile range on this stuff). Asked for them to look at some of these issues and assist me with Nissan Corporate as the wheel bearings (they have all gone out between 55K-60K miles) failure would cause wheels to fall off, and almost did. Called management 4-5 times, no call backs from them, each time they told me they would. Tony Holt attempted to assist me, was the only one as far as I know. Finally, Nissan Corporate tells me they spoke to delaership and are unwilling to assist after the conversation that ensued. I don't believe the dealership made an attempt to assist me with this, and impression I have is that they are less than concerned with my satisfaction as a whole. Never buying a Nissan again, nor buying from the dealership again. More
Easy going ,helpful,friendly and the best sales person that we ever dealt Cary Ribblet.I will highly recommend more people to this dealership for the outstanding professionalism. that we ever dealt Cary Ribblet.I will highly recommend more people to this dealership for the outstanding professionalism. More
Somersworth Nissan has serviced all our vehicles for the past 2 years. Their service is outstanding. We love the dry and heated drop off area, fresh coffee, playroom for the kids and comfortable waiting a past 2 years. Their service is outstanding. We love the dry and heated drop off area, fresh coffee, playroom for the kids and comfortable waiting area. More
I went into the dealership several months ago as I wanted to turn in my Rogue early because of unemployment. I didn't want to be put through all of the nonsense that some dealerships can put you through t to turn in my Rogue early because of unemployment. I didn't want to be put through all of the nonsense that some dealerships can put you through to get numbers. Shawn came out, and sat quietly with me, listened to my situation, no hype, no nonsense, no hassle. He couldn't help me at that time, but, I never forgot the professional, pleasant, personal way he took care of me. I actually felt a "mood lift" after I left Somersworth Nissan, because of him. I contacted Shawn today, to see if he would be able to assist me, as my lease is up in March of this year, I was pleased but not surprised to discover he had been promoted to F&I Manager, and he is STILL going to handle me personally, even though he has received this promotion. I informed him that the only reason I would come to Somersworth Nissan is because of him, and Dan the Service Manager. Shawn epitomizes the sophistication, and the class that all Dealerships, and their personnel should have while dealing with their customers. More