Somersworth Nissan
Somersworth, NH
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Absolutely the worst service I have ever received! This dealership is not honest. We bought a truck and it did not have manuals or the right keys 6 months later this dealership has still not provided This dealership is not honest. We bought a truck and it did not have manuals or the right keys 6 months later this dealership has still not provided these items. After getting a trailer hitch installed, we realized the work was not done completely and we did not have lights working. After revisiting to have fixed there was conflict between sales and service as to the work done. More
Great team of people willing to work to help me This team of people got what I wanted done, when I wanted it done, and all worked together to make sure I left happy. Great! This team of people got what I wanted done, when I wanted it done, and all worked together to make sure I left happy. Great! More
They listened and delivered I recently purchased our Pathfinder from Somersworth Nissan. I should start by saying that I have extremely high customer service expectations and I h I recently purchased our Pathfinder from Somersworth Nissan. I should start by saying that I have extremely high customer service expectations and I hate wasting time. We had visited two other dealers this week to look at different vehicles and did a fair amount of research to buy an SUV for my wife. I called Somersworth Nissan, spoke to Ethan for maybe three minutes. He answered my questions, listened and only asked me questions to help me, not to sell me. The price he offered represented a good value relative to other similar SUV's we were considering like the Toyota Highlander. Ethan followed up like he said he would, and I called him back after checking the price of that particular model at two other dealers. He let me take the car home for my wife to test drive for a few hours with no hassle. After she drove it and decided she wanted it, I called Ethan and it took two minutes on the phone to give him the information that he needed. By the time that I got to the dealership, he had all the paperwork ready and it took about six minutes to sign. I did not have my checkbook so he took my credit card to make it easier for me. He went over the cost clearly, gave me the key and I was on my way. Time in the dealership was under 20 minutes for the whole process, and that was only because they filled the gas tank after my test drive so I could have it with a full tank. I hope the car and the service are as good and easy as the buying process was. More
The Best Their service department was amazing and took care of everything and anything I needed. They are the best!!!! Steph was especially nice!!! All 10's Their service department was amazing and took care of everything and anything I needed. They are the best!!!! Steph was especially nice!!! All 10's More
excellent service the repairs took a little longer than expected but that was only because the part required to fix the vehicle had to come from Californiamy experience the repairs took a little longer than expected but that was only because the part required to fix the vehicle had to come from Californiamy experience was great excellent service by truck is back in working condition again More
Fantastic Awesome service! Showed up close to closing with brake issues. They took me on and even had a couple of people stay late to get it taken care of! Awesome service! Showed up close to closing with brake issues. They took me on and even had a couple of people stay late to get it taken care of! More
Only place I'll ever buy a car from I bought a 2010 Nissan Altima from Somersworth Nissan in 2012. I worked with Carrie. He knew his facts and knew how to make me feel at ease without th I bought a 2010 Nissan Altima from Somersworth Nissan in 2012. I worked with Carrie. He knew his facts and knew how to make me feel at ease without the side of hot steaming cheese that often comes with car salesmen. I recently sold the car to my mother and returned to purchase a 2015 Altima. Carrie knew me by my voice on the phone and dropped everything to figure out if he had the car I was looking for on the lot. When he found that he didn't, he made arrangements to have the car brought over from their Salem location the day after I purchased it. I have had the car for over a month now and still receive calls asking if I'm enjoying my car. Come to Somersworth Nissan for the best deal and to work with people who are willing to negotiate and follow through with customer service. More
Reliable Service I've had amazing service here! I love that they'll answer my questions and concerns, plus they'll physically show me areas of concern, no secrets! V I've had amazing service here! I love that they'll answer my questions and concerns, plus they'll physically show me areas of concern, no secrets! Very kind staff! More
Happy new Frontier owner In September of 2014 I stopped by Somersworth Nissan to look at a used truck they had out front. I was greeted by Jason Howard from sales. I wasn't re In September of 2014 I stopped by Somersworth Nissan to look at a used truck they had out front. I was greeted by Jason Howard from sales. I wasn't really sure if I wanted to go used so Jason showed me a 2014 Frontier. After several days of thinking about it I called him and went back to make my purchase. A Graphite Blue truck with the features I wanted was just being unwrapped as I was looking at the other colors. Done Deal! Since the purchase I have been back for the 30 day checkup and to have a few accessories added. Jason Hamnett in the service dept.and Lynda Cutter, parts manager have been great in helping me with the accessories. Overall the entire team at Somersworth Nissan is great to deal with and I would recommend this dealership to anyone looking for a friendly, courteous and no pressure place to buy a vehicle. More
Best Dealers in Town I have been a customer of Somersworth Nissan for almost ten years. I have purchased one used vechicle and am now in my second lease. I have always rec I have been a customer of Somersworth Nissan for almost ten years. I have purchased one used vechicle and am now in my second lease. I have always received nothing but the best service from Cary and everyone at Somersworth Nissan. Cary helped me find a car that fit my lifestyle and finances. I highly recommend Somersworth Nissan!! You guys are the best :) More