Somersworth Nissan
Somersworth, NH
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Recently bought a 2017 Rogue SV and love it so far. Shelton was the sales rep that very patiently helped me to find the right vehicle. He is extremely pleasant, patient, does not pressure but stays eng Shelton was the sales rep that very patiently helped me to find the right vehicle. He is extremely pleasant, patient, does not pressure but stays engaged and finds the answers to all questions you have. Thank you Shelton. More
The service is excellent.Ashley Benson is the best The service is excellent. Ashley Benson is the best salesperson. Although, she didn't speak Spanish, she made us feel like family on my first car The service is excellent. Ashley Benson is the best salesperson. Although, she didn't speak Spanish, she made us feel like family on my first car buying experience. I recommend her services to all my neighbors and co-workers as well as you. More
Couldnt have a better buying experience. Third car from here for me. Ethan Blake, Ric Rynerson, Jesse Treat, and Jay Cuddle really went to bat for me. They listened, cared, then committed to helping me. Ca here for me. Ethan Blake, Ric Rynerson, Jesse Treat, and Jay Cuddle really went to bat for me. They listened, cared, then committed to helping me. Carole also helped me with my gap insurance confusion. This place is top tier More
Service was great !!!Rachel Set up the appointment, and Service was great !!! Rachel Set up the appointment, and was very nice! Tom Clark Walked me right in and was in a car in no time . I was out zoo Service was great !!! Rachel Set up the appointment, and was very nice! Tom Clark Walked me right in and was in a car in no time . I was out zooming down the road and just knew this car was right for me and my family . I’m very happy that I made the trip from Maine! Thank you so much Tom & Rachel!! More
Not happy at all drove over two hours to get to dealer. On my way home engine light came on. Very unhappy with this dealership. Do not waste your time there. They were rude and suckerd me big time. On my way home engine light came on. Very unhappy with this dealership. Do not waste your time there. They were rude and suckerd me big time. More
This dealer is dangerous and completely illegal in its practices. Do not trust the sales general manager. He will rob you blind. Don’t go here EVER. They sold us a car and lied about the condition and it practices. Do not trust the sales general manager. He will rob you blind. Don’t go here EVER. They sold us a car and lied about the condition and it was leaking oil like colander. The back window was almost completely off and open the elements. More
Just bought a car from here yesterday. We spent more than a couple of hours there deciding what we wanted and going through the purchase of the vehicle. We wanted to thank our sales people, Stephanie and Eth a couple of hours there deciding what we wanted and going through the purchase of the vehicle. We wanted to thank our sales people, Stephanie and Ethan! They were absolutely amazing. Not only were they knowledgeable and helpful, they were both down to earth and totally kept us entertained and occupied during the whole process. It was like chatting with old friends the whole time. Thank you both for making what could have been a tedious afternoon so much fun!! Dan and Holly More
Stereotypical shady dealership. Save your time and money. Go elsewhere. I was sold a pre-owned SUV by Somersworth Nissan. Within 25 days of owning the car, one day the check engine light came on and the Go elsewhere. I was sold a pre-owned SUV by Somersworth Nissan. Within 25 days of owning the car, one day the check engine light came on and the car suddenly stopped moving. That was the last time the car ever drove. And I had only had it for 25 days. No accidents or misuse. Now it's a $9500 piece of scrap metal. Since I was within my 30-day warranty, I contacted the dealership the next day. Because I had just barely exceeded the 1,000 miles (by less than 100 miles) they allow you to drive within the 30 days, the dealership stated that they would not be able to cover the issues with the vehicle. The issues the auto shop discovered were not issues that could have possibly accrued just over the course of only 25 days and little over only 1k miles. The issues found are as follows: multiple misfiring cylinders, rotted out exhaust, broken catalytic converters, broken cooling fan, etc. All of which come from a deeper issue that we were told would take 20 hours of labor to further figure out. We are talking about $5-8k in labor and parts to fix the issues. None of the issues would be covered by our powertrain warranty and despite selling us a car that broke down at no fault of our own, the dealership would not commit to making the situation right for us. I do not recommend this dealership. Their online department was respectful and professional, keeping the consumer touch with us until we arrived at the dealership but they do not handle the sales. We worked with their salesmen which were your stereotypical salesmen. We called the GM, Ric, who had emailed us to reach out to his personal line if we ever had any issues whatsoever. So we did. He was extremely disrespectful, immature and hard-headed. We have tried to continue to rationalize with them but get nowhere. Whether they knowingly or unknowingly sold us the car as a dud is unknown but their maturity and professionalism to honor the deal and follow through with us to make sure we were safe and happy in a new *working* vehicle was a major miss. Save yourself a major headache and your money and go elsewhere. More
Great car buying experience Our salesperson, Ashley Benson, was knowledgeable and made us very comfortable during our car buying experience. She always had a smile on her face. Our salesperson, Ashley Benson, was knowledgeable and made us very comfortable during our car buying experience. She always had a smile on her face. She made sure all of our questions and concerns were addressed. We never felt pressured into a sale, She went out of her way to make sure we understood everything we were signing and explained all available options. We would recommend her to our friends and family. More
They are always right on top of everything. Jason is always very pleasant and helpful with a smile. Thank you for the smile .look forward to them.. always very pleasant and helpful with a smile. Thank you for the smile .look forward to them.. More