Soerens Ford - Service Center

The "Works" service The only down side was when I called to make the appointment. I was put on hold for 15 minutes. I hung up and called back and was put on hold again bu The only down side was when I called to make the appointment. I was put on hold for 15 minutes. I hung up and called back and was put on hold again but only for a few minutes. The day of service was excellent. I arrived early and was taken care of immediately. The waiting area and its amenities is outstanding. Everyone was polite and I was on my way in less than an hour. More

Great service! Great expeience and impressed with the coustomer service! I would recommend this to anyone who wants great service for a good price. Great job and I l Great expeience and impressed with the coustomer service! I would recommend this to anyone who wants great service for a good price. Great job and I like the report that is provided about the car Thanks!!! More

Extremely helpful and friendly staff! I have not always been good at taking care of my car - the great staff at Soerens makes it easy for me to keep up with maintenance and to plan for fut I have not always been good at taking care of my car - the great staff at Soerens makes it easy for me to keep up with maintenance and to plan for future expenses. Thank you! More

Sync Out of Sync Great customer service as usual, finished vehicle in less time than estimated, both the oil change and re-syncing my Sync was fast and easy! Great customer service as usual, finished vehicle in less time than estimated, both the oil change and re-syncing my Sync was fast and easy! More

Completely Satisfied Since I purchased my car at Soerens, I have had all my service and replacement tires, brakes and battery done there. I have been very satisfied, espe Since I purchased my car at Soerens, I have had all my service and replacement tires, brakes and battery done there. I have been very satisfied, especially in recent years. The present crew of Service Advisors have treated me well and I'm glad to have such nice people to deal with. The interactions I have had with the Technicians have been very pleasant and informative. More

Service for our 2016 Escape Service was completed quickly while I waited. The total inspection revealed that new tires will be needed soon. We plan on having new tires put on o Service was completed quickly while I waited. The total inspection revealed that new tires will be needed soon. We plan on having new tires put on our Escape during the next required service. More

Tune up The service department is friendly and efficient. I am confident they will complete the work needed in a complete and timely manner. Jeff is great! The service department is friendly and efficient. I am confident they will complete the work needed in a complete and timely manner. Jeff is great! More

Flat tire, not flat service! Service was quick and the staff was polite. Nice waiting room and lots of tasty goodies! I was informed that the service would take 30 minutes and tha Service was quick and the staff was polite. Nice waiting room and lots of tasty goodies! I was informed that the service would take 30 minutes and that's exactly the time it took! More

Great Service as Always Great service as always. Keep up the good the good work. The service entry drive ways had cars blocking the entry rather then pulling forward. Suggest Great service as always. Keep up the good the good work. The service entry drive ways had cars blocking the entry rather then pulling forward. Suggest that the service writers move the cars forward when they see this happening so other customers can pull in. More

Thanks for taking me on short notice I called at 7:15 AM to see if you could work me in for an oil change. Yes, if I could be in by 8:00AM. I was in at 7:55. I added a request to check I called at 7:15 AM to see if you could work me in for an oil change. Yes, if I could be in by 8:00AM. I was in at 7:55. I added a request to check a tire for a slow leaak. Wish was granted and a screw was found. Tire was fixed, oil was changed . I was happy, thanks. More