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Soerens Ford - Service Center

Brookfield, WI

4.7
452 Reviews

452 Reviews of Soerens Ford - Service Center

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April 04, 2024

Excellent service administrators. Well run service area, all work done on time. Facility clean and orderly More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We take pride in our facility and our employees! We look forward to working with you again.

April 04, 2024

I come there for all my service. Tyler is very professional and offers great customer service More

by mnelson0902
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
Apr 08, 2024 -

Soerens Ford responded

Thank you! We will let Tyler know! Thanks again for the wonderful review.

April 02, 2024

Always an excellent experience at Soerens Ford. I would not consider dealing with any other dealership. More

by wc6002
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
Apr 08, 2024 -

Soerens Ford responded

Thank you for your loyalty and amazing review! We appreciate your business!

April 01, 2024

Scott. Was great . It was amazing. It was the best oil change experience i have ever had More

by djdeano1
Recommend Dealer
Yes
Employees Worked With
Scott
March 30, 2024

Excellent Service! The staff at Soerens Ford provides professional service in excellent time. Well done! More

by thankfull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician 2511
March 29, 2024

Great, except for these annoying text messages! Stop with the annoying text messages please! Soerens is a great place, I've purchased my last 6 vehicles there!!! More

by jdd411
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
March 25, 2024

Excellent. good place to buy a car. We would buy again in a heartbeat and love the service center with Tyler Garfield. More

by phildakr
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
March 25, 2024

I trust Tyler, which is huge John Schmidt is excellent as well The dealership is clean More

by kdbn2003
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
Jul 20, 2024 -

Soerens Ford responded

Thank you so much for your positive review! We appreciate you!

March 25, 2024

Friendly, we especially like working with Tyler, explains the issue that a lay person can understand and when car will be ready. More

by pdomier
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
January 22, 2024

Ford recall issued in fall last year as Ford says parts are available. Called Soren's on Dec 12th to make apt. Was told earliest available was Jan 18th. Made apt for then and made arrangements to be withou More

by schmidty941
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 26, 2024 -

Soerens Ford responded

Hello and thank you for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call us at (262) 781-9800 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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