Soerens Ford - Service Center

Service appointment for vehicle that wad starting hard. Vehicle would not start when we were to bring it in for service appointment. Marjorie took care of arranging for a tow truck & was more than helpful. Vehicle would not start when we were to bring it in for service appointment. Marjorie took care of arranging for a tow truck & was more than helpful. She took great care in explaining the new battery warranty. She is a great employee & Soerens is lucky to have her. More

Fast, courteous and excellent customer service We brought our 2008 F150 to the dealership because we had a "whining" noise. We expected it's repaid to be costly and would take days. Instead it wa We brought our 2008 F150 to the dealership because we had a "whining" noise. We expected it's repaid to be costly and would take days. Instead it was minor and was done same day despite dropping it off mid day. When we picked it up, we were given a complete explanation in layman terms that was easy to understand. Highly recommend this group! More

oil change 2011 F150 I had a "free" oil change from a previous visit. I used that "coupon" so should of been free... but I had a dirty air filter , and was recommend to h I had a "free" oil change from a previous visit. I used that "coupon" so should of been free... but I had a dirty air filter , and was recommend to have a tire rotation Ok. No worries the filter price only slightly more than auto zone and $16 for a rotation. It doesn't pay for me to drag out my jack, compressor and impact for $16 DO IT, total cost $44 and change. We'll see how the next visit goes to diagnoses my non-function AGAIN rear defogger. More

The Works, done on my Escape. I had The Works done on my Escape, in a timely manner. Thank you. You have a nice, clean waiting area. Professional, knowledgeable people make the Dif I had The Works done on my Escape, in a timely manner. Thank you. You have a nice, clean waiting area. Professional, knowledgeable people make the Difference. More

Ford service appointment for 2004 Ford Explorer This service visit was very friendly and personal from the moment I arrived at the dealership. The service coordinator met me at the door and immedia This service visit was very friendly and personal from the moment I arrived at the dealership. The service coordinator met me at the door and immediately prepared the car for work and began the necessary paperwork. The vehicle was only getting an oil change and tire rotations so I waited for the work to be completed. It took about the amount of time that I was told and I was able to wait in their new, well appointed waiting area. At the completion of the visit, the service coordinator cam to get me in the waiting area and reviewed all of the work that was completed. The vehicle was ready and waiting in the delivery bay fresh with a new car wash. More

Excellent Everything! We could not ask for a more perfect place to buy and have our car serviced! The employees are very kind, knowledgeable, and welcoming. The entire d We could not ask for a more perfect place to buy and have our car serviced! The employees are very kind, knowledgeable, and welcoming. The entire dealership is spotlessly clean and the lounge area is comfortable and inviting. The snacks and beverages are plentiful and much appreciated. We are so pleased with Soerens that we happily drive the 20 miles to get there and their van driver happily transports us back and forth when needed. More

Great experience overall!! The staff is always friendly and helpful, and leave with peace of mind that I didn't normally have from having repairs or service done elsewhere. The staff is always friendly and helpful, and leave with peace of mind that I didn't normally have from having repairs or service done elsewhere. More

Excellent service, excellent satisfaction We have always had the best service and end result. We don't fee; we have been taken advantage of. We only get the service we need. We have always had the best service and end result. We don't fee; we have been taken advantage of. We only get the service we need. More

Always Great and Courteous Great job as always . . . nice and comfortable waiting area. Job done well and on time. I used to go to quick-change places. But, my experience with S Great job as always . . . nice and comfortable waiting area. Job done well and on time. I used to go to quick-change places. But, my experience with Sorens has me going back to the dealership from now on for oil changes. More

The "Works" service The only down side was when I called to make the appointment. I was put on hold for 15 minutes. I hung up and called back and was put on hold again bu The only down side was when I called to make the appointment. I was put on hold for 15 minutes. I hung up and called back and was put on hold again but only for a few minutes. The day of service was excellent. I arrived early and was taken care of immediately. The waiting area and its amenities is outstanding. Everyone was polite and I was on my way in less than an hour. More