SoCal Auto Group

Absolute worst experience buying a car. I bought a 2016 VW Tiguan from them about 2 months back and the car has been nothing but a lemon. They had supposedly done an oil change before I pic I bought a 2016 VW Tiguan from them about 2 months back and the car has been nothing but a lemon. They had supposedly done an oil change before I picked up the car. The first day driving it home, the oil sensor light comes on! So I call them and they tell me to take it to their mechanic. He supposedly changed the sensor and lo and behold, two weeks later, same issue. Next the right headlamp were not working. Again took it to their mechanic. Light worked for a week or so and went out again. They have horrible communication when you try to contact them. I became so frustrated I finally took it to my own mechanic. When he looked over the vehicle, the oil in the engine was like mud. THERE IS NO WAY THEY HAD CHANGED TO OIL. The car has an oil leak which needs to be fixed too. So far, above the price I paid for the car, I doled out over $1500 in basic repairs. My warning to anyone going here is beware. If I could rate them a negative, I would. More

Car looked nice but too far away for me. Looks good that I could see. Looks good that I could see. More

GREAT EXPERIENCE! NICE PEOPLE! AMAZING CUSTOMER SERVICE! WOULD RECOMMEND TO OTHERS! VERY HELPFUL STAFF! THANKS GUYS FOR AMAZING BMW! NICE PEOPLE! AMAZING CUSTOMER SERVICE! WOULD RECOMMEND TO OTHERS! VERY HELPFUL STAFF! THANKS GUYS FOR AMAZING BMW! More

I found amazing deal at Socal Auto Group, 2013 Tesla Model S with low miles. Took car to inspection, found few things here and there but nothing serious, so I pull the trigger. The transaction went smoo Model S with low miles. Took car to inspection, found few things here and there but nothing serious, so I pull the trigger. The transaction went smooth, Andrew was very informative and polite, got me in and out in less than an hour! Love the car, so far so good! Don't listen to anyone and just do your own research! More

They are really ones, I have good car from that dealership. My fried recommended me to go there that was good experience. If I need the car I know we’re I go next time. dealership. My fried recommended me to go there that was good experience. If I need the car I know we’re I go next time. More

Na didnt contactt me at all regards my imput to scion xd. Suppose to get quoted Suppose to get quoted More

My offer was WAY to low! I bought my car 2 yrs ago for $15,000. And put in many up grades. And my offer was less than $4,000! I bought my car 2 yrs ago for $15,000. And put in many up grades. And my offer was less than $4,000! More

I called at least 5 different times and texted several times and they never got back to me. I was really interested in that 2005 infinity. times and they never got back to me. I was really interested in that 2005 infinity. More

Dealership was asked to call and only an automated email was sent. If a salesmen wants to sell a vehicle then he MUST call the leads. was sent. If a salesmen wants to sell a vehicle then he MUST call the leads. More

On 11/13/2021 I purchased a 2015 Volvo XC60XC60 from Tom who explained to me the vehicle was as is but that there was a policy that I could purchase that would cover my engine and transmission (along with a who explained to me the vehicle was as is but that there was a policy that I could purchase that would cover my engine and transmission (along with a few other things) for 3yrs AFTER the 3yrs my engine and transmission was covered for life. I drove the car less than 400miles and my dashboard started lighting up, I immediately took the car to Volvo and this is what they found; Pads and Rotors in the front - $873 the insurance is offering $200 Thermostat replaced $671 the insurance is offering $370 ECM Module $1,969.31 the insurance isnt offering anything towards this Battery replace (the car is a turbo so it has 2 batteries) $572 the insurance is offering $150 Engine Mounts (there are 3 needed out of 5) 1) $479, 2) $169, 3) $704 the insurance is offering nothing towards any of them stating (wear and tear that I should have seen before buying the car). Oil Filter/Change $141 the insurance is offering $80 Bumper Cover (Labor Only) $92 the insurance is not covering anything towards that My Total $5999.92 my Gold Standard Insurance is willing to pay $730.07 They were able to see that the codes on the vehicle were erased 2 days prior to me buying the vehicle - so even if I had a code scanner with me I would not be able to see the codes once they were cleared. ***UPDATE*** Finally heard back from Tom who literally told me "good luck" on getting help through legal avenues since that they would not be helping me. Also, when I purchased the care Tom told me my car the T5 was a 5cylinder vehicle when in fact it is 4cylinders. Also now they found an oil leak. So its $5000 on top of the $16,000 for the car on top of the $4,000 for the Gold Standard warranty. Tom did mention that he has seen my reviews so that is a plus but I am not done yet :) The owner is listed as Voronkov Dimitry if anyone knows this person you might want to let them know how Tom is ruining their business. More