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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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January 22, 2014

I had another plesant experience with the service team at Smythe Volvo. My car was ready in a timely manner and on a very snowy day, they cleaned the snow off my car so I could get home safely. I only hav More

by susiemac526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your pleasant experience here at Smythe Volvo. Our Service Department is always keenly aware how valuable your time is and works as quickly and efficiently as possible on all of our customers' vehicles. Whether its snow, rain or sleet outside, our Service Department is always there to lend a hand to make your experience with us as seamless and pleasant as possible. We look forward to servicing your vehicle in the future. Safe driving!

November 21, 2013

Been a Smythe customer since 1996. Currently driving 3 Volvo's from Smythe. Would not consider any other dealership based on great past experiences with this dealership. More

by pnccmrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Henriksen, Nick Pavano
Nov 21, 2013 -

Smythe Volvo responded

Thanks for the kind words about your overall experience here at Smythe Volvo. We greatly appreciate your 17 year loyalty and your purchases of 3 Volvos from us. Looking forward to keeping your Volvos running well and to handling any of your other automotive needs in the future. Safe driving!

November 19, 2013

The problem was promptly identified; the special parts were ordered and I was given an appointment that met my schedule. On the appointed day, the work was done promptly and professionally and they were More

by pcmccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2013 -

Smythe Volvo responded

Happy to hear that your service appointment went well here at Smythe Volvo. Our Parts Department and Service Departments always strive to work seamlessly together to make sure your appointment is prompt and professional. We look forward to keeping your vehicle running safely and smoothly for many years to come. Safe driving!

November 16, 2013

I was a last minuet schedule and they accommodated me. I also was pleased to get a loner car too so I could go to work. It was suppose to be a quick service but they pointed out a few things to me that nee More

by Smythvolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Merchant
Nov 18, 2013 -

Smythe Volvo responded

Glad to hear you were very satisfied with your service appointment here at Smythe Volvo. From a last minute appointment to a loaner car, our Smythe Volvo Service Department not only strives to meet all requests from our customers but to handle them in a timely, efficient and professional manner. We look forward to keeping your vehicle running well for many years to come. Safe driving!

November 14, 2013

I have had 3 volvos and all have been serviced at Smythe and never once have I had a bad experience. They go out of their way to accommodate you and they thoroughly explain all of the work that needs to be More

by eamoroso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2013 -

Smythe Volvo responded

Thanks for your loyalty to Smythe Volvo, we greatly appreciate it. Besides keeping your vehicle running smoothly, we always strive to keep your vehicle looking attractive as well. We hope our level of service continues to bring you, your 3 Volvos and any future Volvos you may purchase back to Smythe. Safe driving!

November 12, 2013

Ryan was so very helpful with managing the service & explaining the results! Tony was pleasant on the phone and scheduled my service appointment to my satisfaction! JR More

by Jcrrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Nov 13, 2013 -

Smythe Volvo responded

Glad to hear Ryan and Tony were very accommodating throughout your service experience here at Smythe Volvo. We take pride in always trying to meet our customers expectations and then some. We look forward to keeping your vehicle running safe and smooth for many years to come. Safe driving!

November 11, 2013

Tony Plesh was able to help me reschedule and handled my service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to More

by seamus62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Nov 12, 2013 -

Smythe Volvo responded

We are always here at Smythe Volvo to accommodate our customers and handle any of your service needs in a timely manner. Those stains on your seats were a reminder of you helping your friend move. It's our pleasure in helping remove those stains caused by your good deed! Safe driving!

November 09, 2013

My visit was outstanding in every way. I was able to make an appointment exactly when I asked. Ryan could not have been friendlier or more helpful. The work was performed promptly and the car was ready w More

by mwva27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2013 -

Smythe Volvo responded

We are glad to hear you were very happy with your service visit here at Smythe Volvo. Thank you for your business, we greatly appreciate it. Ryan is a real asset to us because he always goes the extra mile to accommodate a customer's request. We look forward to keeping your vehicle running at a high level for years to come and we will take care of your e-mail request. Safe driving!

November 07, 2013

Terrific on all counts. I am always happy and satisfied with the service. Everyone is extremely helpful and they go the extra mile. I will keep coming back. More

by happyvolvoinsummit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 08, 2013 -

Smythe Volvo responded

Your kind words about Smythe Volvo are greatly appreciated. Smythe always goes the extra mile to keep our customer's satisfaction at a high level. We look forward to meeting your needs for your vehicle in the future. Safe driving!

November 05, 2013

Warning light came on as I was leaving on a long distance trip. The car was packed and ready to go. After seeing the warning light I drove straight to Smythe and they accommodate my schedule and made fix im More

by mendes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2013 -

Smythe Volvo responded

Glad to hear we were able to help you out. We strive to accommodate all time sensitive requests of our customers. Hope your trip was a pleasant one. Safe travels.

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