1,233 Reviews of Smythe Volvo - Service Center
Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel that the money i have spent on servicing my car has been worth the cost. My 2004' S 80 has 124,000 miles and rides very well for the age of the car. My last contact was a short time ago when I was concerned about a possible transmission problem. Service Manager Nick Pavano handled my problem and concern tactfully and assured me that my concern was not an issue of any magnitude. What a relief !!! Thanks Mr. Pavano and Smythe service. More
My service experience was excellent. They fixed everything we said was wrong and they were great at going through the invoice step by step explaining all repairs on the car. Thank you Volvo! everything we said was wrong and they were great at going through the invoice step by step explaining all repairs on the car. Thank you Volvo! More
I had an appointment on Friday 2/28/14 for a 60,000 mile servicing. I wanted to wait while the work was done. When the technician found other issues that needed to be addressed, I was brought into the ser servicing. I wanted to wait while the work was done. When the technician found other issues that needed to be addressed, I was brought into the service area by Ryan and was shown what was wrong. He let me know whether the work needed to be done that day for safety reasons or whether it could wait until the next servicing. We have had many Volvos over the years and I would not consider going anywhere else to have it serviced. More
I always get friendly, expert, accommodating, service . ( I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this was a routine 10,000 miles maintenance, but, still, I couldn't ask for better! More
Always great service. Doug MacAdam typifies what this dealership is about. No wonder they are expanding to a new building. Volvos are great cars, but a dealer like this rounds out the experience. dealership is about. No wonder they are expanding to a new building. Volvos are great cars, but a dealer like this rounds out the experience. More
Doug McAdams has been my service advisor for at least 10 years. He is very knowledgeable, friendly and always discusses any potential problems & solutions for my car. He is an asset to your company and I ho years. He is very knowledgeable, friendly and always discusses any potential problems & solutions for my car. He is an asset to your company and I hope appreciated as much as I appreciate him for his honesty and knowledge. Terry Franklin More
On Sat March 1, 2014, I visited the Smythe Service Center. Despite not having an appointment and it being closing time, Nick Pavano and Brad Merchant took the time to inspect my tire that was low on a Center. Despite not having an appointment and it being closing time, Nick Pavano and Brad Merchant took the time to inspect my tire that was low on air. Good thing because the tire had a nail in it. The repair was made and my family and I went on our way. It is because of this dedication to service that you go to Smythe. I am currently on my fourth Volvo. I am loyal to the brand and this dealership. In fact, it was because of my recommendation that my father recently purchased his second vehicle from Smythe. Keep up the great work! Pete DeSarno More
There has never been a time when I was not 110% satisfied There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car se There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car service. All employees are polite , knowledgeable, and willing to be of assistance. I feel comfortable speaking with the service people.They have serviced my car even without an appointment. The service is always timely, and I am promptly informed of any unforeseen problems. A loaner car is always available to me. Curtesy, excellent service, a loaner car and close proximitry to my home and work are priority... therefore I go to Smythe Volvo. I would recommend the dealership without any hesitation. More
Is there a way to give these guys more than 5 stars? I wish there was! I've been a customer of Smythe Volvo since 1998. Once again, this time Tony Plesh, far exceeded my expectations. Responsive, profe wish there was! I've been a customer of Smythe Volvo since 1998. Once again, this time Tony Plesh, far exceeded my expectations. Responsive, professional, and extremely customer-focused; these guys are simply the BEST. Thank you Tony! More