Smythe Volvo - Service Center

I brought my 2010 XC60 in for it's 45,000 mile service. I was very pleased with the courteousness and flexiblitly especially obtaining a loaner car. They made my service experience a very pleasant service. I was very pleased with the courteousness and flexiblitly especially obtaining a loaner car. They made my service experience a very pleasant one and I will go back there again! More

I went to the Summit Volvo center because the service is always friendly and informative. While I was there waiting, I decided to see if I could trade in my S80 for an XC70. I used to own an XC70 for 10 always friendly and informative. While I was there waiting, I decided to see if I could trade in my S80 for an XC70. I used to own an XC70 for 10 years prior to the S80. My lifestyle is better suited to the station wagon. It turns out they had one that fit my needs perfectly. We worked out a deal, and I am very happy. Everyone was very knowledgeable and gave me great advice. I would recommend this dealership and service center to anyone! More

Smythe service people are excellent to work with. Cars are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys provide explanations and solutions. They remember my name, remember our cars, and go above and beyond to service the cars and to make sure that we are satisfied with the work. More

We love Smythe Volvo. There service department is excellent. Whenever we have a problem, we just call and they fit us in within a day or two. They take care of the problem, and we get the car back excellent. Whenever we have a problem, we just call and they fit us in within a day or two. They take care of the problem, and we get the car back the same day. They always have the parts that we need in stock and rarely have to order anything. The service people are very professional, accommodating, and friendly. They have very nice loaner cars available which you arrange when you set up your appointment. The cars are always clean and ready to go. They are the best car service department we have ever used! Diane Toothill Warren, NJ More

My car required routine service and examination of a piece of trim for damage. The car was ready when promised, the agency did not need to replace the trim and didn't do so even though it could have an piece of trim for damage. The car was ready when promised, the agency did not need to replace the trim and didn't do so even though it could have and I would have accepted that it was necessary, and Tom provided me with a thorough, understandable, and friendly explanation of what had been done and why it had been done. This is an outstanding agency! More

I have been coming to this dealership since purchasing my first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from p first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from pre-sale through service has been excellent. Thank you! Tom Mitchell More

I have never experienced anything but excellent when visiting a Volvo dealership or service center. Swift, courteous, and intelligent service has always been my experience. The cars perform well and a visiting a Volvo dealership or service center. Swift, courteous, and intelligent service has always been my experience. The cars perform well and any difficulty is handled with professionalism. More

Volvo makes a big deal about safety. This is the principle reason I have owned 15 Volvos over the years. I understand why bragging about safety sells cars for Volvo. However, when the inevitable c principle reason I have owned 15 Volvos over the years. I understand why bragging about safety sells cars for Volvo. However, when the inevitable car problems surface, and the bragging meets reality; the rubber meets the road. For 30 years, Smythe Volvo has NEVER disappointed me. Smythe Volvo and Doug MacAdam are the reason I am a Volvo owner. More

The issue of our car seat catching on fire was pretty traumatic, however, the service team was willing to take the car in immediately. After ordering the parts it was determined that the replacement cov traumatic, however, the service team was willing to take the car in immediately. After ordering the parts it was determined that the replacement cover for the seat may take weeks to be shipped. I contacted Dave (after service had closed) and he was willing to work with me to secure a loaner. Ryan called very soon afterward...he was still working...and suggested I come in the next day to get the loaner. Apparently, when he got into the office the following day he discussed the situation with his parts team and they were able to get all the necessary parts and fix it that same day. No loaner needed...car was fixed...no charges? Wow. Nice job guys. Tim O'Krongly More

Although this was not a regularly-scheduled service, I brought my 2012 S60 in due to a concern about the front-wheel drive. During one of the many snows, I was stuck in icy slush, and it appeared that bo brought my 2012 S60 in due to a concern about the front-wheel drive. During one of the many snows, I was stuck in icy slush, and it appeared that both front tires were not turning in unison. Nick was patient, courteous, understanding and professional. After the car was checked out, he was prompt in explaining to me that there was nothing amiss -- both tires were working in unison. In addition, he suggested a front-wheel alignment due to the fact that the steering wheel did not align properly. He asked if I had perhaps hit a pothold, which, indeed, I had. This was over and above the reason for the service visit, and I was very appreciative to Nick for the attention to detail. Thank you, again, Smythe Volvo!!! More