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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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April 10, 2014

Emergency repairs Had a power steering failure this week on my 2009 Volvo S80 (with 160,000 miles on the clock!!!). I rely on this car for my daily commute to work, so More

by PEM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2014 -

Smythe Volvo responded

We are proud to help you keep your 2009 Volvo S80 with 160,000 miles running strong. Whether it's a scheduled appointment or not, our Smythe Volvo Service Dept will do everything in our power to make your visit as efficient, professional and satisfying as possible. Doug MacAdam has many loyal service customers over his 20+ years of service here. This is due to Doug always meeting then exceeding the needs of his customers. We look forward to the opportunity of keeping your 2009 Volvo S80 running safe and smooth for many years to come. Safe Driving!

April 08, 2014

Excellent - as always Smythe Volvo has been our "go to" sales and service team for 12 years. Our xc60 had an unexpected problem and Nick got the car scheduled and serviced More

by lindsayforness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Apr 11, 2014 -

Smythe Volvo responded

Your 12 years of loyalty to Smythe Volvo is deeply appreciated by us. Whether you schedule service ahead of time or need help immediately, Nick Pavano and the rest of our Service Dept are always ready to deliver efficient and effective service of your vehicle. We look forward to the opportunity of keeping your XC60 running safe and sound for many years to come. Safe Driving!

April 08, 2014

Volvo XC60 maintenance Nick was wonderful. He took the time to look at my vehicle with me and discussed the concerns I had. To my knowledge everything has been fixed and par More

by lookitssue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Apr 11, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your positive experience with Nick Pavano here at Smythe Volvo Service. When you bring your vehicle here, Nick or any other member of our Service Dept will always take the time to carefully assess your vehicle and to thoroughly discuss any concerns you may have. If needed, they will also always work seamlessly with our Smythe Volvo Parts Dept to order additional parts for your vehicle. We look forward to the opportunity of not only keep your vehicle running smoothly but meeting then exceeding your expectations of our customer service. Safe Driving!

April 07, 2014

We have used Smythe Volvo for the last 15 years and extremely please with their outstanding customer service in their showroom and service center. They consistently meet the need of their clients! More

by Jfranklin2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Apr 11, 2014 -

Smythe Volvo responded

We deeply appreciate the 15 years of loyalty that you have given to the Smythe Volvo brand. Our core mission, above all else, has always been to meet the needs of our customers. Smythe Volvo is never looking to sell you a vehicle, service or part. We are here to deliver you complete satisfaction with your entire experience with us. This type of philosophy has carried out throughout every department here at Smythe Volvo since 1966. Thanks again for taking the time to write about your positive experience here and we look forward to meeting your automotive needs for many years to come. Safe Driving!

April 05, 2014

The work was scheduled promptly and easily. On arrival the car was picked up and quickly put in process for service. I was treated very friendly and professionally. I will always bring my car here for s More

by mike08807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2014 -

Smythe Volvo responded

Thanks for taking the time to write about your recent pleasant experience here at Smythe Volvo service and for your loyalty. When you schedule to bring your vehicle here for service, you can count on it being scheduled promptly and easily. Once you bring your vehicle in for service, we take great pride in not only getting your vehicle quickly serviced but treating you in a friendly and professional manner. We look forward to keeping your vehicle running smoothly for many years come. Safe Driving!

April 03, 2014

I had a good experience with this dealership. They were friendly, knowledgeable and completed the work within one day. I would recommend this dealership to friends and family. More

by danweinstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Apr 04, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your positive experience here at Smythe Volvo Service. Anytime you entrust our Service team to work on your vehicle, you can count on receiving friendly, knowledgeable and efficient service. We look forward to the opportunity of keeping your vehicle running safe and smooth for many years to come. Safe Driving!

April 02, 2014

Once again, Kevin Flanagan, Sean Flanagan, and Tony Plesh exceeded my expectations; this time with Volvo Roadside Assistance. After experiencing a flat tire and not getting good customer service from Roadsi More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 02, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your recent pleasant experience here with Smythe Volvo Service. We are always here to help out our Service customers in a time of need. Our dedication to making customer service our number one priority stems from the top down. Kevin, Sean and Tony always lead by example when it comes to how we interact with our customers. We look forward to the opportunity of keeping your Volvo safe and sound for many years to come. Safe Driving!

April 01, 2014

Helped me in a pinch!!! I was driving to work early in the morning and my tire light came on so I ran right to the dealership. Doug greeted me so politely (at 7:30 am) and to More

by KDV26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your positive experience here at Smythe Volvo Service and we are always happy to help out a customer in need. Doug MacAdam, in over his 20 years of service here, has built up a loyal following of customers due to his work ethic, attention to detail and accommodating manner. It's this type of environment we have fostered at Smythe Volvo that has led many people such as yourself to entrust us with your vehicle purchases. We look forward to the opportunity of keeping your vehicle running safe and smooth for many years to come and know we are always here for any automotive needs or questions you may have. Safe Driving!

March 25, 2014

I recently had my XC90 serviced at Smythe. First of all, I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away fr More

by progers717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

Smythe Volvo responded

Thank you for the appreciate words about your latest experience here at Smythe Volvo. Whether you have left your wallet in your vehicle or just need a ride home, our Service Department is always here to accommodate you. Regardless of whether you deal with ownership, management, Sales, Service or the Parts department, you can rely on receiving polite, courteous and professional assistance from our staff. We look forward to the opportunity of keeping your XC90 running safely and smoothly for many years to come. Safe Driving!

March 25, 2014

My C30 was towed to dealer on late Friday, and was repaired and ready for pickup on Monday noon. This was not a scheduled visit; and the service center was very busy. Ryan had called me with the diagn More

by jimpope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

Smythe Volvo responded

We are glad to have helped you out when you needed immediate service on your C30. Ryan Tucker is the consummate professional whose diligence and attention to detail can always be relied upon. Whether it's a scheduled appointment or a tow repair, our Smythe Volvo Service Department will quickly diagnose the issue, repair promptly and have your vehicle ready for pickup as soon as possible. We look forward to the opportunity of keeping your C30 on the road for many years to come. Safe Driving!

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