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Smythe Volvo - Service Center

Summit, NJ

5.0
1,198 Reviews
Call Service Center (908) 273-4200

1,198 Reviews of Smythe Volvo - Service Center

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May 07, 2024

Wonderful service provided when I brought my vehicle in. Incredibly helpful and very quick to respond. More

by bradley.bollinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Smythe Volvo responded

Thank you for taking the time to share your experience. Mark is a true professional and it shows in his reviews. We appreciate you taking the time to post this review.

May 06, 2024

doug is the best. ... always takes care of me. Dina too... both fantastic, friendly, courteous, friendly More

by yedafish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Smythe Volvo responded

Dina and Doug are all of these things and thank you for saying so. Thank you for taking the time to share your experience in our service department.

May 05, 2024

Mark is a great guy. Courteous and professional. He keeps in constant communication and follows up to make sure I’m happy with the service. Happy to have him as my servic More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Smythe Volvo responded

I must agree with you Mark is a great guy and all those things you mentioned. Thank you for taking your time to share your experience of our service department.

May 02, 2024

Dina Thomson in the service dept provides exceptional service every time I visit. She always exceeds my expectations. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
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May 05, 2024 -

Smythe Volvo responded

That is what we’re aiming for! Thank you for this five star review. Dina is a fantastic service advisor and a strong member of our team. We appreciate you taking your time to post these kind words.

April 25, 2024

They are diligent, professional, capable, and communicative. I value their service and professionalism, and will stay with them. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Smythe Volvo responded

Wonderful review! This review is very rewarding for our service department to read. We appreciate your business.

April 24, 2024

David and the Smythe Volvo team are great. They were all very helpful and friendly. More

by Izzi3rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Smythe Volvo responded

David is a true professional and consistently keeps our customers happy. Thank you for this review.

April 17, 2024

Exceptional! !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience More

by Stacey Braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Smythe Volvo responded

Mark is exceptional thank you for saying so. He is a strong member of our service department team. We appreciate your business.

April 04, 2024

Billy Shannon took care of my car. He was very professional and detailed to information! More

by Elainemoffett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Smythe Volvo responded

Good news! Billy is a true professional, and a great service writer. Thank you for posting this review.

March 13, 2024

Mark Terry was great to deal with. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Smythe Volvo responded

Mark is all of these things and thank you for saying so we appreciate your recommendation of our service department and we appreciate your business

March 11, 2024

They are top notch! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! More

by marcyleventhal
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Smythe Volvo responded

Wow, this is a great review for our service department and Mark. He is a strong member of our team. Thank you for taking your time to post this five star review. We look forward to seeing you next time around.

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