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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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January 10, 2022

Jesus was very helpful in the process of purchasing this car was very kind respectful and was very informative on everything to do with the car buying process More

by javellgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
Jan 18, 2022 -

Smythe Volvo responded

On behalf of Jesus and our entire team thank you for taking the time to post this five star review.

January 08, 2022

First class experience with everyone that I worked with from start to finish. I’m very happy and impressed with how this service experience went. More

by BurghRocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Smythe Volvo responded

We appreciate this review for our service department. Knowledgeable service advisors and a strong follow process are very important to us. Thank you for taking the time to post this five star review and thank you for your business.

January 07, 2022

Doug is the reason I come to Smythe. He always takes good care of me and gets me in and out in an efficient manner. More

by kellernw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Smythe Volvo responded

Thank you for this five star review and this tremendous recommendation of Doug. It is rewarding for all of us in the service department to read this review because we are a team. We appreciate your business.

December 30, 2021

I came from a dealership where it was all about making money. I was all set to give up on Volvo when the Smythe team Regina, Tom, Alon and Francine helped me solve the issues and took ownership of the pro More

by Mandeep kwatra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alon, Francine O'Donnell
Jan 01, 2022 -

Smythe Volvo responded

What a great review! This is one to pin up on the bulletin board because you mention all the aspects of our business from service to sales. We are fortunate to have such a great team. It is great that we could resolve your issues and get you back on the road again.

December 29, 2021

Dina you as very helpful and responsive. Further, Smythe continues to provide quantity service for their customers. More

by kcogan1027
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 01, 2022 -

Smythe Volvo responded

Thank you for the recommendation of Dina and our service department. We have a great team and we are fortunate to have customers like you.

December 27, 2021

Smyth are knowledgeable, friendly, trustworthy they always do a professional job and keep you informed even if there are issues to be handled More

by alanmdolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Smythe Volvo responded

Thank you for the compliments and kind words towards Tom and our service department. We appreciate your business and look forward to seeing you the next time around.

December 24, 2021

Doug is experienced, honest and a joy. I’ve been driving Volvos for 30 years and Smythe Volvo is always outstanding. More

by Southandparkdesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Smythe Volvo responded

30 years! Thank you for your loyalty and thank you for taking the time to post these kind words about Doug and our service department.

December 23, 2021

Everyone from sales to service are top notch and filled with integrity and honesty. Never pushy or sales-pitchy and will go out of their way to make sure all of your expectations are met. Thank you so much More

by arisfrri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Smythe Volvo responded

We appreciate you taking the time to complement our sales and service departments. We are fortunate to have customers like you.

December 21, 2021

Very pleasant and lots of concern about your problems. Keep you very well informed on there progress More

by oldsrep
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupita Padilla
Dec 22, 2021 -

Smythe Volvo responded

Thank you for this five star review for our service department. We are fortunate to have such a great team. We appreciate your business.

December 18, 2021

Great service and great service team! Doug is wonderful! Appreciate the prompt service and high quality! More

by Santi
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Prompt service, high-quality and friendliness are such important features of a service department. Doug is exemplary at all of these things. Thank you for taking the time to post this review.

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