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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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March 04, 2022

Dina was quite knowledgeable and very helpful when I arrived for servicing my car. My whole experience was wonderful. And I do believe my car was adjusted accordingly. More

by Nancy O'Brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Mar 05, 2022 -

Smythe Volvo responded

It is wonderful to hear of your experience with our service department. Dina makes all of our customers leave with a feeling that they were well taken care of. We appreciate your business and thank you for taking the time to post this five star review.

March 04, 2022

After having multiple issues with another Volvo dealership, Mike, whom we had as our Aston Martin parts delivery guy, easily convinced us to swap over to Smythe. We are very glad we did! Everyone w More

by admin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandou Miranda, John Hartwell , Mike Mitchko
Mar 05, 2022 -

Smythe Volvo responded

What an absolutely wonderful review about Mike and our parts department. Thank you for taking the time out of your day to post these kind words. We appreciate your business.

February 24, 2022

Convenient, thorough, great communication. Could not ask for anything more. Simply, a great experience. Thank you. More

by JRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupita Padilla
Feb 27, 2022 -

Smythe Volvo responded

Thank you. In the service department the two most important things are communication and quality of work. We appreciate you taking the time to share your experience and look forward to seeing you the next time around.

February 21, 2022

I am happy with the dealership very organized, friendly and customer oriented. I was taken on time and informed of everything. More

by amglor16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Padilla
Feb 27, 2022 -

Smythe Volvo responded

We appreciate your time spent in posting this review about Lupita and our service department. We look forward to seeing you the next time around.

February 21, 2022

Dina is terrific. Not cheap but Volvo does it’s stuff. Thanks a lot. Best More

by Mr.thomaswberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Feb 27, 2022 -

Smythe Volvo responded

Dina is terrific and thank you for taking the time to share your experience.

February 21, 2022

I went in on Saturday to have the “L” in Volvo glued back in place on the back of my car. Smythe was able to take care of the issue in an hour. I still had the rest of my day to run errands. Tom was understa More

by Ms.ljlewis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Smythe Volvo responded

Your time is very important to us and we focus on being as efficient and possible in all of our service meetings. Thank you for taking the time to share these kind words for Tom Coward and our service department.

February 18, 2022

Andre is excellent in his communication and warmth. I was listened to well, I was set up for email alerts/phone in no time, and he followed up on everything and I was never left hanging. Definitely s More

by Gibiliscious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Feb 27, 2022 -

Smythe Volvo responded

Good communication is key to great service. Thank you for your time spent in posting this wonderful review about Andre and our team at the Smythe Volvo service department.

February 18, 2022

Outstanding service from my service provider great 👍🏾 with keeping me informed with repairs needed thanks. More

by Xc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Feb 27, 2022 -

Smythe Volvo responded

We appreciate this five star review for Dina and our service team. We look forward to seeing you the next time around.

February 15, 2022

One of the best I have come across in a long time. I mean in general not just as a Volvo brand dealer. Device advisor Deana is always helpful and courteous. I discovered Smythe in 2020 and I decided then tha More

by misrme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Feb 27, 2022 -

Smythe Volvo responded

Great review and thank you. Dina is a true professional and strong member of our service team. We appreciate your time spent in posting these kind words and we appreciate your business.

February 09, 2022

My recent service at Smythe Volvo was excellent! Andre did a great job explaining what needed to be done, provided me with the cost estimate and explained the process thoroughly. He also showed me how to More

by Anne Boyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Feb 13, 2022 -

Smythe Volvo responded

This is a great review and it is rewarding for our entire service team to read. Andre is a wonderful person and thank you for taking the time to share your experience.

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