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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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March 23, 2022

Crystal clear communication, prompt, courteous service and love the communication with pictures on service updates. Makes for a much more efficient process. More

by Knewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Smythe Volvo responded

Reading your review is rewarding for all of us in the service department. Tom Coward is a master communicator. When it comes to service communication is the name of the game. Thank you for posting these kind words.

March 21, 2022

Very helpful team Parts and service Department. Mike Mitchko In parts will go beyond to-get the work done (Best delivery service) More

by Xandjeu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandon Miranda, Dina Thomson, Mike Mitchko
Apr 04, 2022 -

Smythe Volvo responded

We appreciate you taking the time to post this great review about Michael Mitchko and our wholesale parts delivery. We look forward to servicing you for a long time in the future.

March 19, 2022

I have been an extremely happy and satisfied customer of Smythe Volvo for more than 30 years - they are the absolute best. You know they are doing something right when their employees never leave, they star More

by NJGnomie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

This is an absolute stellar review and one to post on our bulletin board. We are very fortunate to have a customer like you. We appreciate your years of loyalty and we appreciate the time you took to post this detailed review.

March 17, 2022

They completed everything I asked and than some. Really a great experience. Smythe and Tom are top notch. More

by UTKJED'92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

Tom Coward is a top-notch service advisor and a great person. Thank you for taking the time to share your experience of our service department.

March 17, 2022

Very helpful and thorough in diagnosing a problem. Went out of their way to make the repair process smooth. More

by feely.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

Great review and it is very rewarding for our service team to read. Thank you for taking the time for posting.

March 16, 2022

Very accommodating. Henry was patient and kept me informed on timing. Excellent service and friendly More

by Lnajs
Recommend Dealer
Yes
Employees Worked With
Henry, Lupita Padilla, Henry Padilla Jr
Mar 20, 2022 -

Smythe Volvo responded

Wonderful review and thank you for sharing your experience.

March 15, 2022

Super nice people is the best part. Every single person I interacted with were all supper nice. And the place looks clean and organized. The text message notifications worked well as we More

by dankleinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The nice guys who gave us complementary drives to and from a nearby restaurant.
Mar 20, 2022 -

Smythe Volvo responded

Friendly service and good communication is important to us. We are glad to hear that our service department performed well. Thank you for taking the time to share your experience.

March 12, 2022

Exceptional service. Very accommodative and timely. Would highly recommend to anyone. Smythe Service Department is a pleasure to deal with. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Padilla
Mar 13, 2022 -

Smythe Volvo responded

Your experience is one we strive to provide to all our customers. Thank you for taking the time to share your experience and thank you for your business.

March 11, 2022

Great service as always at the dealer including shuttle drop off and pick up. Thanks More

by jackslee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Mar 13, 2022 -

Smythe Volvo responded

We strive to make your service experience as convenient as possible. Our customers love our shuttle service. Thank you for taking the time to share your experience.

March 11, 2022

Whenever I come for service I'm always treated with professionalism and respect. Prompt service and a smile. More

by chaasad5224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Mar 13, 2022 -

Smythe Volvo responded

Your experience is one we strive to provide all our customers. Thank you for posting and for choosing Smythe Volvo.

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