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Smythe Volvo - Service Center

Summit, NJ

4.9
1,229 Reviews

1,229 Reviews of Smythe Volvo - Service Center

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January 02, 2025

Doug Macadam and Scott Jackson are pillars of professionalism and efficiency. They both have consistently throughout the years gone above and beyond what is expected to provide the ultimate cust More

by Gabrielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

We do recognize Scott and Doug for the value that they provide to our company and our lives. They are great men. Thank you for taking the time to share these kind words.

December 30, 2024

Great service experience! Jessica was attentive and communicative throughout the process, and was a pleasure to work with! More

by Cgreed87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

Great review! Thank you for sharing your experience of Jessica and our service department. We appreciate your business.

December 30, 2024

Jessica was a pleasure to work with. Welcoming, professional, upbeat, tentative to my needs. Explained services and costs. More

by Luvvolvo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

Jessica is terrific and thank you for pointing that out.

December 30, 2024

Jessica was lovely. Super nice, listened, tentative to my needs. Polite and professional. Highly recommend booking with her. More

by Luvvolvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

Jessica is a very nice person and a true professional. Thank you for posting this kind review.

December 28, 2024

The friendly kind faces at SMYTHE are more than skin deep. Every person I’ve encountered at SMYTHE has been wonderful. The employees are helpful and easy to work with. They are thorough and make you More

by allicatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Smythe Volvo responded

What a beautiful review. Thank you for sharing these kind words. Jessica is a terrific person and a great member of our team. We appreciate your business.

December 27, 2024

Professional, attentive, and quick. My friend’s car was towed to Smythe Volvo and we were greeted outside by Mariano, the technician, and he promptly took over and him along with the More

by Jessenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariano
Jan 09, 2025 -

Smythe Volvo responded

It is great to see our service department acting as a team all with one goal. Thank you for taking the time to share your experience. We appreciate your business.

December 24, 2024

I had a check engine light come on while traveling home for the holidays. The Smythe Volvo Team was super helpful and checked the code and cleared it. 30 minutes for a walk in on Christmas Eve was impressi More

by shawn.carroll99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Smythe Volvo responded

We are glad we were able to get you back on the road so quickly. Our service team treats customers as they would like to be treated. Thank you for sharing your experience.

December 24, 2024

Smythe is organized, thorough, comfortable without being too much, informative, honest, friendly and sells great cars! More

by amandaleeheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Smythe Volvo responded

Thank you for the compliments and the five star review. We appreciate your business.

December 19, 2024

Jessica was very helpful and polite. Came with a tire problem and was addressed right away. Thanks again. More

by Iva.locorriere
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Smythe Volvo responded

This is a good way to describe Jessica. She is helpful and polite and her customers say this in our reviews. Thank you for taking the time to share your experience. We appreciate your business.

December 19, 2024

Jessica did ann awesome job looking after me today and team overall was very helpful More

by oturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Smythe Volvo responded

Great review! Thank you for the compliments toward Jessica and our service department. We appreciate your business.