Smythe Volvo - Service Center

The Service Advisor, Jessica Hermida and Assistant Service Manager, David Ferrence were great. It was Christmas Eve and I was visiting New Jersey from South Carolina I had a nail in my tire.and the se Service Manager, David Ferrence were great. It was Christmas Eve and I was visiting New Jersey from South Carolina I had a nail in my tire.and the service department was shutting down early for the holiday. The dealership had the exact tire for my vehicle . The tire was rotated and balanced and I was out of there in less than an hour. and I waa able to resume my holiday vacation. Thanks for the excellent service and the waiting area was great. Free wifi and great snacks. More

Jessica was extremely helpful and went out of her way to make sure we were satisfied. make sure we were satisfied. More

Clear communication, clean facilities, service with a smile, and the vehicle came back clean (inside and out) - thank you! smile, and the vehicle came back clean (inside and out) - thank you! More

Jessica’s interpersonal skills and professionalism made the experience both enjoyable and smooth. Very accommodating atmosphere. the experience both enjoyable and smooth. Very accommodating atmosphere. More

Doug Macadam and Scott Jackson are pillars of professionalism and efficiency. They both have consistently throughout the years gone above and beyond what is expected to provide the ultimate cust professionalism and efficiency. They both have consistently throughout the years gone above and beyond what is expected to provide the ultimate customer service experience. I hope that the employers recognize the value that they both provide to the company. Thank you Doug & Scott! More

Great service experience! Jessica was attentive and communicative throughout the process, and was a pleasure to work with! Jessica was attentive and communicative throughout the process, and was a pleasure to work with! More

Jessica was a pleasure to work with. Welcoming, professional, upbeat, tentative to my needs. Explained services and costs. Welcoming, professional, upbeat, tentative to my needs. Explained services and costs. More

Jessica was lovely. Super nice, listened, tentative to my needs. Polite and professional. Highly recommend booking with her. Super nice, listened, tentative to my needs. Polite and professional. Highly recommend booking with her. More

The friendly kind faces at SMYTHE are more than skin deep. Every person I’ve encountered at SMYTHE has been wonderful. The employees are helpful and easy to work with. They are thorough and make you deep. Every person I’ve encountered at SMYTHE has been wonderful. The employees are helpful and easy to work with. They are thorough and make you feel like you’re important. This is why we purchase our car here. Jessica in service was extremely helpful. She explained everything and made sure I was taken care of quickly. I appreciate this type of service. Thank you. More

Professional, attentive, and quick. My friend’s car was towed to Smythe Volvo and we were greeted outside by Mariano, the technician, and he promptly took over and him along with the My friend’s car was towed to Smythe Volvo and we were greeted outside by Mariano, the technician, and he promptly took over and him along with the staff immediately began working on the issues with the car. Jessica, was so warm and welcoming. She brought us to the waiting area. Every interaction was received with a warm smile. Overall, the service and experience as a customer was excellent! Thank you Mariano, Jessica, and the entire staff at Smythe Volvo for a pleasant experience. I highly recommend Smythe Volvo Dealership! More