Back

Smythe Volvo - Service Center

Summit, NJ

5.0
1,198 Reviews

1,198 Reviews of Smythe Volvo - Service Center

Sort by
June 14, 2024

This place is very customer service oriented. Dave is the best, always willing to satisfy the customer. More

by Coco the Frenchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

I agree with you Dave is the best and thank you for saying so. He is a strong member of our service team. Thank you for choosing Smythe Volvo to service your car.

June 13, 2024

Our salesman Jose was easy to work with. Billy our service advisor was thorough and efficient. More

by Frank Barszcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

Thank you for sharing your experience of Jose and Billy. We appreciate your business and your kind words.

June 12, 2024

Extremely professional gets the job done! ! Explains in detail work being performed. Waiting are stocked with goodies More

by lporschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 28, 2024 -

Smythe Volvo responded

What a great review for our service department. We are fortunate to have such a great staff and to have customers like you. We appreciate your business.

June 05, 2024

I have used Smythe Volvo since the late 90's,. The service I receive there as always super. I have also known Mr. Tom Coward about that same amount of time. He has always serviced my vehicle (a More

by Allen Whitehouse Station
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Wow, 30 years of loyalty, thank you. We are fortunate to have Tom on our team. He is salt of the earth and does a fantastic job. We appreciate your kind words and your business.

June 05, 2024

The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More

by b4labdur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

We appreciate you taking the time out of your day to post this five star review about Mark and David and our service department. Thank you for your business.

June 04, 2024

the whole experience went well, efficient and courteous. It was a pleasure to work with Todd Colbeth. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Todd is great and thank you for posting this five star review. We appreciate your business.

June 02, 2024

I'm just grateful that I can have such a caring crew that takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 More

by Leonardoibk17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

This is an awesome review and want to post on our bulletin board. We are fortunate to have customers like you.

May 30, 2024

I have been coming to your service department for 9 years. Your outstanding customer service and professionalism are the main reasons. More

by willdaniel216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you for your nine years of loyalty and thank you for these kind words towards Mark and our service department. We appreciate your business.

May 28, 2024

The service at Smythe Volvo is outstanding! They take great care of my car and are prompt, professional, and friendly. More

by ceverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 07, 2024 -

Smythe Volvo responded

What a wonderful review and thank you for taking the time to share your experience of our service department. It is rewarding for us to read. We look forward to seeing you the next time around.

May 21, 2024

Mark Terry assisted me with processing my service request today and he executed my service appointment professionally, and expeditiously, and respectfully. I enjoyed working with him to get my Volvo serviced More

by S60
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

This is a great review. Thank you for taking the time to post these kind words about Mark and our service department. We are fortunate to have customers like you.