Smythe Volvo - Service Center

Great Service Manager-Regina who pays attention to Smythe customers. and relays customer service to Andre customers. and relays customer service to Andre More

As a nurse with a background in neurology, I know Volvo is THE ULTIMATE pioneer in safety, offering its safety features as STANDARD, while other companies may look to profit. Following an auto accident, I is THE ULTIMATE pioneer in safety, offering its safety features as STANDARD, while other companies may look to profit. Following an auto accident, I will drive nothing but a Volvo, and gave CPO Volvos to my children. On a Friday, en route to my job as a nurse, my XC90 hybrid made unusual noises in the mid-rear of the vehicle. Seemed dire, and was towed to a local Volvo dealer. They were unable to duplicate the noise, and I was assured all was okay. When driving away, the same noise was immediately audible. Needing reliable transportation for my job, I went with my gut, and transferred the car to the only dealership I trusted to both listen to my concerns, but also trusted to have the expertise for a repair of any complexity. Long story short, a tiny, insignificant part inside the hybrid engine broke off, which created the noise. Further, REPLACEMENT of the entire hybrid transmission AND hybrid engine was immediately required! (Thank you extended warranty!). Thank you, Smythe Volvo, and Service Rep Dina Thompson for LISTENING to my concerns. THANK YOU to your gifted mechanic Jun Choi, who, like a detective, skillfully revealed the obscure origins of the issue, and whose expertise was able to restore my trusty, spacious, and slightly decked-out, XC90 hybrid to its original (and awesome) condition....Thanks to also to Sales Consultant Kyle Jackson for the reliable CPO S60 for the daughter, and for his pearls of wisdom...and to the entire Smythe Team for watching out for your customers as though they were part of your family. :) More

Mike Mitchko is very friendly and professional. It is a pleasure to work with him. It is a pleasure to work with him. More

Doug was extremely helpful with a sudden tire issue. Turned it around in a few hours with great results. Turned it around in a few hours with great results. More

Exceptional dealership and service . The entire team at Smythe is extremely professional, thorough, and fair. Highly recommend! The entire team at Smythe is extremely professional, thorough, and fair. Highly recommend! More

Dina took the time to explain my service needs. She always makes one feel welcome. I know I am in good hands with Dina. She always makes one feel welcome. I know I am in good hands with Dina. More

Just great service as always! I've gotten used to this high bar the service department and Dina set!! I shouldn't --but now expect it-- each time my car is in for servicing and a I've gotten used to this high bar the service department and Dina set!! I shouldn't --but now expect it-- each time my car is in for servicing and am never disappointed... More

I have always been pleased with how well run and thorough Smyth Volvo operates. Additionally the employees are always so helpful. Smyth Volvo operates. Additionally the employees are always so helpful. More

I would expect ion delivery of a certified used vehicle, filters replaced, and functional system features/applications. Service within 9K to have several system features addressed. Several days in shop res filters replaced, and functional system features/applications. Service within 9K to have several system features addressed. Several days in shop resulted in a fully restored Navigation system and other features still not working. Currently at another dealer to see if they can be resolved. Disappointing… Tom was great! More

Customer service-oriented, clearly explained maintenance needed, kept me well informed of progress, didn’t market unnecessary repairs. needed, kept me well informed of progress, didn’t market unnecessary repairs. More