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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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June 21, 2022

Excellent, courteous service. I’ve been taking my car there for the past 10+ years. Trustworthy at a reasonable price More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

Tom is a strong member of our service team and has been making our customers happy for many years. Thank you for taking the time to share these kind words and thank you for your recommendation.

June 21, 2022

Dina is a pleasure to work with. She does a very nice job of representing smythe while not being too sales-y which I appreciate since everything gives me a bit of sticker shock. That More

by spbonnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jun 25, 2022 -

Smythe Volvo responded

We appreciate your loyalty and your kind words for Dina and our service team. Dina is a true professional. We look forward to seeing you the next time around.

June 15, 2022

Had a great experience, as always. Excellent service and care. David was very accommodating and kind. More

by jacqueline.dunkelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

Kind and accommodating are accurate words to describe David. Thank you for taking the time to share your experience of David and our service department. We appreciate your business.

June 15, 2022

David was responsive and proactive. He even applied a discount without having to ask. The car drives well. And the shaking in the steering wheel at high speeds has subsided. Thank y More

by marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

David is a true professional thank you for these kind words. We appreciate your business and look forward to seeing you the next time around.

June 08, 2022

Their customer service is excellent. The technician advisor, Dina, listened very carefully when I was describing the technical problem about my Volvo and she made sure the technical iss More

by Marisarah2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jun 12, 2022 -

Smythe Volvo responded

Dina is excellent at what she does and thank you for taking the time to share your experience.

June 08, 2022

She was wonderful and very attentive and professional. She made my appointment easy and the staff are lovely. More

by amorgannj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Jun 12, 2022 -

Smythe Volvo responded

So is a great person and a very professional member of our team. On behalf of behalf of Sue and our service team thank you for taking the time to share your experience and thank you for your business.

June 08, 2022

Mark is awesome, he took care of my car from the moment it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repai More

by Noel Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Vasquez
Jun 12, 2022 -

Smythe Volvo responded

This is a fantastic review. Thank you for taking the time out of your day to share your experience of market our team. We are fortunate to have customers like you.

June 04, 2022

Great experience, professional service, clear communication and friendly. It recommend Smythe Volvo and Doug to everyone More

by Mullin.evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Smythe Volvo responded

Thank you for your recommendation of Smythe Volvo and Doug. Doug is a strong member of our service team. We appreciate your time spent in posting this review.

May 29, 2022

Andre and Shane were wonderful to work with. They were both prompt, helpful, and professional. More

by rachejp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Jun 01, 2022 -

Smythe Volvo responded

Prompt, helpful and professional is the type of service we strive to deliver to all of our customers in the service drive. Thank you for this five star review.

May 27, 2022

Honest, friendly, professional. That’s Doug MacAdam. Doug has always given the best advice on caring for our cars at Smythe Volvo. Honest, friendly and professional also best More

by rcobleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for this awesome five star review and these kind words about Doug and our service team.

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