Smythe Volvo - Service Center

Great experience, professional service, clear communication and friendly. It recommend Smythe Volvo and Doug to everyone communication and friendly. It recommend Smythe Volvo and Doug to everyone More

Andre and Shane were wonderful to work with. They were both prompt, helpful, and professional. They were both prompt, helpful, and professional. More

Honest, friendly, professional. That’s Doug MacAdam. Doug has always given the best advice on caring for our cars at Smythe Volvo. Honest, friendly and professional also best That’s Doug MacAdam. Doug has always given the best advice on caring for our cars at Smythe Volvo. Honest, friendly and professional also best summarize Smythe Volvo as a dealership organization. They set the bar and are a pleasure to work with! More

Exceptional Customer Service! !! Manager ( Regina K) and Assistant Manager (David) are awesome!! They do a great job ensuring your experience at Smythe Volvo is exceptional. !! Manager ( Regina K) and Assistant Manager (David) are awesome!! They do a great job ensuring your experience at Smythe Volvo is exceptional. More

Very helpful. Kept me informed and figured out to make it all happen before I had to get my kids from school. Thank you Kept me informed and figured out to make it all happen before I had to get my kids from school. Thank you More

The service department at Smythe Volvo was hands down the best experience I have had at a dealership ! Everyone was professional, accommodating and worked to make sure I was satisfied! Regina and David handl best experience I have had at a dealership ! Everyone was professional, accommodating and worked to make sure I was satisfied! Regina and David handled my unfortunate situation expeditiously and really won me over as a lifelong customer ! Thanks Smythe for your fantastic experience! More

I’ve owned my XC 90 since 2011, purchased from Smythe Volvo. The service department has been consistent with providing unwavering, top drawer service. From the person who answers the phone to the technic Volvo. The service department has been consistent with providing unwavering, top drawer service. From the person who answers the phone to the technician, to the service manager, communications are courteous, timely and resourceful. I would never consider trusting another dealership with any of my service needs. Thank you so much! More

Doug MacAdam was very attentive when I was describing the symptoms of the engine malfunction. He offered several possible areas where the coolant might be leaking and examined the photo I took and showed me symptoms of the engine malfunction. He offered several possible areas where the coolant might be leaking and examined the photo I took and showed me what parts needed to be removed to remedy the problem. Once the front of the engine had been disassembled, he examined the cam seals, timing belt. water pump and explained what needed replacement and what parts remained serviceable. I purchased this Volvo from Smythe 22 years and 90,500 miles ago. I recall Doug was my service advisor back then and he was just as interested in providing excellent service to the "old" car today as he did when my car was new. If Doug wasn't a Service Advisor, his diagnostic skills would have made a great doctor. This is the type of colleague that keeps Volvo owners returning to Smythe. More

Doug has been extremely friendly, responsive and informative about my vehicle's services. I remain clear on all processes. I am glad i switched from another central Jersey Volvo center to Smythe informative about my vehicle's services. I remain clear on all processes. I am glad i switched from another central Jersey Volvo center to Smythe. My car has always been returned to me clean and with respect. More

Andrea was great. Professional and listened to my questions regarding the car. Regina the service manager was also helpful. Professional and listened to my questions regarding the car. Regina the service manager was also helpful. More