Back

Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

Sort by
August 20, 2022

Always get great service and they are thorough and courteous. Doug specifically went above and beyond to help today. More

by Louis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2022

Dina is fantastic. She made the experience painless. I would seek her out for help in future for service visits. More

by Jonathanmcortell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 25, 2022 -

Smythe Volvo responded

Thanks for the 5-star review, Jonathan. We know that service visits can sting sometimes, so it's wonderful to hear that Dina was able to make yours painless. Thanks again for choosing Smythe Volvo!

August 18, 2022

I am very grateful of you guys finding the issue with my suv and was able to fix it More

by shaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the excellent rating, Shaun! We're grateful for your business and we're glad we were able to figure out the issue and get you back on the road.

August 18, 2022

Mark was very professional, helpful and courteous. This was my first time working with Mark as my intake/service advisor. I would welcome the opportunity to work with him again. More

by KMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the 5-star rating! We know that service visits can be stressful at times, so it's great to hear that Mark was able to help you out and get you on your way. Thanks again for your business!

August 18, 2022

Smythe is close to my home and the valet service was/is tremendous. The service was top notch, the timing was great (exceeded my expectations), and the service Advisor (Sue) was amazing. More

by Nfernandez1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the excellent review and for the 5-star rating! We're happy to hear that Sue exceeded your expectations and provided you with a top notch experience. Thanks again for visiting Smythe Volvo.

August 12, 2022

Always committed to delivering the best customer service around! Very responsive and extraordinary deep knowledge of cars. More

by Kevbodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

The best customer service around, thank you. We are fortunate to have such a strong service department full of very knowledgeable people. Thank you for choosing Smythe Volvo to service your car and thank you for this great review.

August 12, 2022

My Volvo was serviced on time and within the estimated cost. Sue the service advisor performed her role in a professional and competent manner. More

by dtimmer244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

On time and no surprises that’s how every service appointment should be. We are glad that Sue provided you with the level of service she did. Thank you for your five star review for the Smythe Volvo service department.

August 11, 2022

Sue provided great service and was proactive and helpful in her communication, making sure we had a positive experience which we did. More

by alxspodak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

It is wonderful that you had a positive experience with Sue. We appreciate you taking the time out of your day to give Sue and the Smythe Volvo service department a five star review.

August 11, 2022

Always an easy and efficient experience working with Doug and Scott. Super knowledgeable and extremely professional! More

by Gabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mitchko
Aug 16, 2022 -

Smythe Volvo responded

Doug is very knowledgeable and professional. We appreciate you taking the time to compliment Doug this way. Thank you for choosing Smythe Volvo to service your vehicle.

August 09, 2022

Very glad to have leased two Volvos from this dealership. Recently we had to bring in our XC40 for warranty service and Mark couldn’t have been nicer. Assisted with a rental car for my mom and even showed he More

by 2017ExplorerLemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

Two Volvos, thank you!. We appreciate your loyalty and your kind words for Mark, our service department, and Smythe Volvo.

...
24
...