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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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August 11, 2022

Always an easy and efficient experience working with Doug and Scott. Super knowledgeable and extremely professional! More

by Gabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mitchko
Aug 16, 2022 -

Smythe Volvo responded

Doug is very knowledgeable and professional. We appreciate you taking the time to compliment Doug this way. Thank you for choosing Smythe Volvo to service your vehicle.

August 11, 2022

Sue provided great service and was proactive and helpful in her communication, making sure we had a positive experience which we did. More

by alxspodak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

It is wonderful that you had a positive experience with Sue. We appreciate you taking the time out of your day to give Sue and the Smythe Volvo service department a five star review.

August 09, 2022

Very glad to have leased two Volvos from this dealership. Recently we had to bring in our XC40 for warranty service and Mark couldn’t have been nicer. Assisted with a rental car for my mom and even showed he More

by 2017ExplorerLemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

Two Volvos, thank you!. We appreciate your loyalty and your kind words for Mark, our service department, and Smythe Volvo.

August 06, 2022

Dealing with Dina is the best experience for anyone with as many issues with this car that I have had. She keep clear and constant communication the whole way. More

by seth.r.luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 16, 2022 -

Smythe Volvo responded

Dina is a great communicator and a great person. We appreciate you posting this review and we appreciate your business.

August 06, 2022

Very courteous; Kept me updated during the service of my car. My car was clean when I picked up More

by nagendrakumar04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

A service advisor and sales person working together for a service appointment is a great thing to say. Thank you for this five star review.

August 05, 2022

Efficient clean polite timely responsible forward thinking Overall, a complete pleasure to deal with Mark and the team at Smuthe a Volvo More

by michelleflanagan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

We appreciate this five star review. Thank you for taking the time out of your day to share your experience of Mark and our service team.

August 05, 2022

Excellent service politeness car returned clean Very helpful with set up I highly recommend Doug More

by easychair2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

Doug is great and thank you for saying so. We appreciate your business.

August 04, 2022

Service is great as always. Sue is very good and very efficient. I have no problems More

by Jmk236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Andre Vasquez, Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

Thank you for the shout out for our service department. We appreciate it.

August 03, 2022

Stopped in to Smythe Volvo with a question about a part that I thought should have been in my XC40 when delivered but was not installed. Kyle stepped up and was generous with his time and effort to resolv More

by Richard
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Smythe Volvo responded

This is a great story and it’s good to see that Kyle was able to help you out. He’s a true professional and an example of what our whole team is like. Thank you for choosing Smythe Volvo over and over again, we appreciate your loyalty.

August 02, 2022

Service was prompt and provided with professionalism and with curtesy. Comprehensive explanation was given regarding services and repairs. More

by jciccone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 04, 2022 -

Smythe Volvo responded

This is what we’re aiming for, thank you for sharing your experience. We appreciate your business.

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