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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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September 02, 2022

Dealership is amazing. The service center staff, Sue, is top notch. She was willing to help and also got the work done in a timely fashion. She went above and beyond to hel More

by Ashina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
Sep 04, 2022 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

August 31, 2022

David was extremely helpful, courteous and knowledgeable. I appreciated his upbeat attitude and smile! Thank you! More

by Lva9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2022

Mark is incredibly helpful, knowledgeable and friendly. He is truly service-oriented and makes you feel like your service and issues are important and will be properly and competently handled. More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2022

Always get great service and they are thorough and courteous. Doug specifically went above and beyond to help today. More

by Louis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2022

Dina is fantastic. She made the experience painless. I would seek her out for help in future for service visits. More

by Jonathanmcortell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 25, 2022 -

Smythe Volvo responded

Thanks for the 5-star review, Jonathan. We know that service visits can sting sometimes, so it's wonderful to hear that Dina was able to make yours painless. Thanks again for choosing Smythe Volvo!

August 18, 2022

I am very grateful of you guys finding the issue with my suv and was able to fix it More

by shaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the excellent rating, Shaun! We're grateful for your business and we're glad we were able to figure out the issue and get you back on the road.

August 18, 2022

Mark was very professional, helpful and courteous. This was my first time working with Mark as my intake/service advisor. I would welcome the opportunity to work with him again. More

by KMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the 5-star rating! We know that service visits can be stressful at times, so it's great to hear that Mark was able to help you out and get you on your way. Thanks again for your business!

August 18, 2022

Smythe is close to my home and the valet service was/is tremendous. The service was top notch, the timing was great (exceeded my expectations), and the service Advisor (Sue) was amazing. More

by Nfernandez1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the excellent review and for the 5-star rating! We're happy to hear that Sue exceeded your expectations and provided you with a top notch experience. Thanks again for visiting Smythe Volvo.

August 12, 2022

My Volvo was serviced on time and within the estimated cost. Sue the service advisor performed her role in a professional and competent manner. More

by dtimmer244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Aug 16, 2022 -

Smythe Volvo responded

On time and no surprises that’s how every service appointment should be. We are glad that Sue provided you with the level of service she did. Thank you for your five star review for the Smythe Volvo service department.

August 12, 2022

Always committed to delivering the best customer service around! Very responsive and extraordinary deep knowledge of cars. More

by Kevbodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Smythe Volvo responded

The best customer service around, thank you. We are fortunate to have such a strong service department full of very knowledgeable people. Thank you for choosing Smythe Volvo to service your car and thank you for this great review.

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