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Smythe Volvo - Service Center

Summit, NJ

5.0
1,216 Reviews

1,216 Reviews of Smythe Volvo - Service Center

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October 18, 2022

Smythe Volvo consistently delivers on their promises. Each employee is extremely professional, and they work diligently to provide the best customer service. I recently brought my pre-owned Volvo in to S More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Smythe Volvo responded

Thanks for sharing your experience with Smythe Volvo. Kyle and our team appreciate your business and hope to see you again soon!

October 08, 2022

I had such a wonderful experience at Smythe Volvo service department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team More

by adel husni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey keppler (Master Technician), Dina Thomson
Oct 09, 2022 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

October 08, 2022

David was a blessing helping me in service. A very fine example of customer service! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diken
Oct 09, 2022 -

Smythe Volvo responded

Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 03, 2022

David was amazingly accommodating and The job was done way sooner than expected because he pushed the maintenance through. Thank you thank you! More

by Stephanieswalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2022

David and team did an amazing job, they were great communicators and addressed my issue with extreme care and professionalism. Can’t thank them enough. More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Smythe Volvo responded

It has been a pleasure serving you, Patrick. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo; we look forward to having you as a valued customer for many years to come.

September 27, 2022

Doug is a phenomenal worker! He is extremely knowledgeable which makes working with him very easy. He cares a lot about his customers More

by Nparlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2022

We have been with Smythe Volvo for last 15 years because they treat you like family. More

by Robjd924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Sep 23, 2022 -

Smythe Volvo responded

Thank you for continuously choosing Smythe Volvo. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come!

September 10, 2022

Doug was extremely professional and helpful. It was the best car service experience I’ve had by far from start to finish. Doug went the extra mile to make sure the process was smooth and efficie More

by opmead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

September 10, 2022

What a delight to have the car washed! And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (technician)
Sep 12, 2022 -

Smythe Volvo responded

We appreciate your business, Peter, and our team looks forward to serving you again soon!

September 09, 2022

Easy communication and great to deal with. Hard to find anything that is a negative, any question of problem was quickly resolved. More

by cjlazarko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francine O'Donnell, Dennis Hynes, David Diken
Sep 12, 2022 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

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