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Smythe Volvo - Service Center

Summit, NJ

5.0
1,191 Reviews

1,191 Reviews of Smythe Volvo - Service Center

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June 17, 2024

Worked with Billy Shannon in service and was quite helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. More

by johnwauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

Thank you for taking the time to post this review about Billy and our service team. We appreciate your business.

June 17, 2024

Excellent service by Billy. Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

Thank you for taking the time to share your experience with Billy and our service department. We believe it is bad business to recommend anything other than what is needed. It is our job just to inform you of the status of the service needs on your vehicle. We appreciate your business.

June 15, 2024

Our entire experience with this dealership, especially Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assist More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

This is a fantastic review and thank you for taking the time to share your experience in such detail. Billy and our service department truly see our customers as people and they always do the right thing. We are glad to be able to serve you and all of our fine customers. Be safe and maybe we will see you again one day.

June 14, 2024

This place is very customer service oriented. Dave is the best, always willing to satisfy the customer. More

by Coco the Frenchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

I agree with you Dave is the best and thank you for saying so. He is a strong member of our service team. Thank you for choosing Smythe Volvo to service your car.

June 13, 2024

Our salesman Jose was easy to work with. Billy our service advisor was thorough and efficient. More

by Frank Barszcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

Thank you for sharing your experience of Jose and Billy. We appreciate your business and your kind words.

June 12, 2024

Extremely professional gets the job done! ! Explains in detail work being performed. Waiting are stocked with goodies More

by lporschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 28, 2024 -

Smythe Volvo responded

What a great review for our service department. We are fortunate to have such a great staff and to have customers like you. We appreciate your business.

June 05, 2024

I have used Smythe Volvo since the late 90's,. The service I receive there as always super. I have also known Mr. Tom Coward about that same amount of time. He has always serviced my vehicle (a More

by Allen Whitehouse Station
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Wow, 30 years of loyalty, thank you. We are fortunate to have Tom on our team. He is salt of the earth and does a fantastic job. We appreciate your kind words and your business.

June 05, 2024

The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More

by b4labdur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

We appreciate you taking the time out of your day to post this five star review about Mark and David and our service department. Thank you for your business.

June 04, 2024

the whole experience went well, efficient and courteous. It was a pleasure to work with Todd Colbeth. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Todd is great and thank you for posting this five star review. We appreciate your business.

June 02, 2024

I'm just grateful that I can have such a caring crew that takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 More

by Leonardoibk17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

This is an awesome review and want to post on our bulletin board. We are fortunate to have customers like you.