Smythe Volvo - Service Center

Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. More

Jean was the best, super attentive and made sure we left happy and covered all our concerns. Hope to continue working with him through our Volvo relationship. Thank you! happy and covered all our concerns. Hope to continue working with him through our Volvo relationship. Thank you! More

Doug was able to help me with a few minor changes and updates to my new 2025 xc40 I really appreciate how Doug always goes beyond what is expected. Highly recommend working with Doug in the service updates to my new 2025 xc40 I really appreciate how Doug always goes beyond what is expected. Highly recommend working with Doug in the service department for his knowledge and integrity he brings to the role. More

Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is important but the service team keeps me coming back. One of the main reasons I just purchased another xc40 over the weekend from Smythe. Thanks again to service and management for putting together such a professional group. Highly recommend Smythe service. More

Tom Coward was my Service Rep on our last visit to Smythe - He is the epitome of excellent customer service as is the entire Service Department team. We have been going to Smythe Volvo for 25+ years and w - He is the epitome of excellent customer service as is the entire Service Department team. We have been going to Smythe Volvo for 25+ years and we wouldn’t think of going to any other dealership for a “job well done”’ More

I brought my car to be serviced on 6/14/2024 and both Dina and Doug assisted me. Both of them were very attentive and thorough. Dina informed me of exactly what needed to be done. When the job was com Dina and Doug assisted me. Both of them were very attentive and thorough. Dina informed me of exactly what needed to be done. When the job was completed, she notified me immediately. I appreciated the fact that I did not have to wait or even make the call to find out whether or not the car was ready for pick up. Dealing with Dina was a pleasant experience. She was professional and friendly. I have dealt with Doug several times in the past, and each time it has also been a pleasure. More

As we have come to expect, Tom Coward and the rest of the team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointmen team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointments made (Tina). The cars were serviced quickly and all additional services needed were clearly explained (Dina and Tom). We are long time customers and expect to be for a good while to come. More

Worked with Billy Shannon in service and was quite helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. More

Excellent service by Billy. Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated More

Our entire experience with this dealership, especially Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assist Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assistance, we were towed to Smythe Volvo. From initial contact to check out, Billy held our hands. We were greeted at the entrance and our car was evaluated immediately. At 430pm on a Friday late afternoon in the beginning of Summer. No one was rushing out the door. It was determined that we needed a new alternator. Billy arranged for a Valet to chauffeur us to a nearby hotel and called within 30 minutes with a fair and reasonable estimate. We were called the next morning (a Saturday) at 745am to let us know that our car was repaired, ready and that they would come pick us up at our convenience. They even washed our car! We are from out of town with a 10 year old out of warranty vehicle and everyone at Smythe Volvo treated us like we were their best customers. The Service Department is immaculate and organized. Wish we lived closer, they would have customers for life. This is our 4th Volvo. Thank you Billy and the team at Smythe Volvo. More