1,191 Reviews of Smythe Volvo - Service Center
Worked with Billy Shannon in service and was quite helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. helpful. The service department does a great job with both of my vehicles. All are knowledgeable and easy to work with. More
Excellent service by Billy. Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated Quick service by Smythe and they did not recommend completion of unnecessary service, which I appreciated More
Our entire experience with this dealership, especially Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assist Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assistance, we were towed to Smythe Volvo. From initial contact to check out, Billy held our hands. We were greeted at the entrance and our car was evaluated immediately. At 430pm on a Friday late afternoon in the beginning of Summer. No one was rushing out the door. It was determined that we needed a new alternator. Billy arranged for a Valet to chauffeur us to a nearby hotel and called within 30 minutes with a fair and reasonable estimate. We were called the next morning (a Saturday) at 745am to let us know that our car was repaired, ready and that they would come pick us up at our convenience. They even washed our car! We are from out of town with a 10 year old out of warranty vehicle and everyone at Smythe Volvo treated us like we were their best customers. The Service Department is immaculate and organized. Wish we lived closer, they would have customers for life. This is our 4th Volvo. Thank you Billy and the team at Smythe Volvo. More
This place is very customer service oriented. Dave is the best, always willing to satisfy the customer. Dave is the best, always willing to satisfy the customer. More
Our salesman Jose was easy to work with. Billy our service advisor was thorough and efficient. Billy our service advisor was thorough and efficient. More
Extremely professional gets the job done! ! Explains in detail work being performed. Waiting are stocked with goodies ! Explains in detail work being performed. Waiting are stocked with goodies More
I have used Smythe Volvo since the late 90's,. The service I receive there as always super. I have also known Mr. Tom Coward about that same amount of time. He has always serviced my vehicle (a The service I receive there as always super. I have also known Mr. Tom Coward about that same amount of time. He has always serviced my vehicle (and there has been several) as it was his own. Being honest informing me what service can wait and which could not. Even living in White House Station and not Gillette, I will still bring my vehicle to Smythe Volvo. More
The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More
the whole experience went well, efficient and courteous. It was a pleasure to work with Todd Colbeth. It was a pleasure to work with Todd Colbeth. More
I'm just grateful that I can have such a caring crew that takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 More